Acamm's Lodge Mongu
Acamm's Lodge Mongu
Posted Job
about 1 year ago


Key Accountabilities:

  • Organizing, confirming, processing and conducting all guest check-ins/check-outs, room reservation requests, changes and cancellations.
  • Welcome and acknowledge all guests according to company standards.
  • Answer telephone using appropriate etiquette.
  • Secure payments; verifying and adjusting billings.
  • Process all guest requests and relay massages.
  • Printing contingency lists to have a record of all guests in case of emergency.
  • Identify and explain room features to guests.
  • Supply guests with directions and information regarding property amenities, services, hours of operations and local areas of interest.
  • Run and review daily reports/logs.
  • Process all payment types, adjustment vouchers paid outs, correction vouchers, and miscellaneous charges and provide change.
  • Control inventory relevant to reception area.
  • Develop and maintain positive working relationships with others.

Education and Experience:

  • Full Grade 12 certificate with credit or better in English and Mathematics
  • Diploma in General Hospitality or Hotel management
  • Experience in a similar position will be an added advantage.
  • Knowledge of computers and relevant software application.
  • Knowledge of customer service principles and practices.
  • Flexible regarding working hours.

How to Apply

Interested candidates can email their CVs and copies of qualifications to the email below:

Application deadline
4 Sep 15:00
Email applications to
Acamm's Lodge Mongu image
Acamm's Lodge Mongu
Function venue
Situated just 10 minutes from the heart of Mongu, Acamm's Lodge Mongu offers luxurious modern accommodation in a beautiful and tranquil environment with stunning scenery. The gardens make an ideal venue for private functions. Acamm's Lodge Mongu has a beautiful marquee available for hire for outdoor weddings and conferences. And the onsite green house supplies an array of flowers and plants, as well as flower accessories such as pots, artificial plants and decorations.

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