AB Bank Zambia Ltd
AB Bank Zambia Ltd
Posted Job
about 1 year ago

Client Advisor (Lusaka, Kitwe)

AB Bank Zambia Limited is a bank with the mission to improve access to financial services for the Zambian micro, small and medium businesses, their owners and families in a sustainable and efficient manner. Our main shareholder is Access Microfinance Holding AG of Berlin, Germany. In order to strengthen our team, we are currently recruiting for the position of

This position reports to the Senior Client Advisor and Branch Manager. The main job purpose is to actively promote the Bank´s products and services while consistently offering high quality customer service.

Your main duties will include:

  • Deposit mobilization
  • Acquisition of new customers and relationship management for existing clients
  • Ensuring the highest degree of customer retention
  • Cross selling of all bank products and services
  • Fulfilling front office functions
  • Personal and corporate account opening, handling national and international payment orders;
  • Ensuring that all clients and applicants are provided with accurate and timely information regarding their interaction with the Bank;
  • Implementation of Know-Your-Client and Anti Money Laundering procedures;
  • Fulfilling given targets and meeting set goals.

Your minimum qualifications and competencies should be:

  • Diploma in Banking and Finance, Economics, Business Administration, Accounting, Information Systems or any other related qualification
  • Excellent communication and presentation skills, both written and verbal
  • Ability and willingness to work in a team
  • Accurate data entry skills
  • Knowledge of the Microsoft package i.e. Excel, Word
  • Basic knowledge of Zambian financial sector and banking market

How to Apply

Please write an application/cover letter clearly stating why you would be best suited for the vacancy and also send an updated CV to the email below:

Quoting the reference code ER_CA_09.2019 in the subject line

Application deadline
6 Sep 15:00
Email applications to
AB Bank Zambia Ltd image
AB Bank Zambia Ltd
Personal banking
Business banking
Micro finance
Electronic payment systems
AB Bank Zambia is one of the leading financial service providers to the micro and medium-sized entrepreneurs. The bank is a registered commercial bank in Zambia and a member of the access micro finance. With services that include personal banking, business banking, micro finance and electronic payment systems, the bank is improving access to a broad range of appropriate financial services for the majority of Zambian businesses in a sustainable and efficient manner.

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