Insurance Products Specialist (X1)

Zanaco PLC is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Products & Channels Department at Head Office: –

Job Purpose

  • Responsible for product development, driving growth and sales for the assigned Bancassurance products.

Under the supervision of the Insurance Product Senior Specialist, the following are among the Job’s Key Responsibilities: –

  • Adhere to the Bank’s Product Management Process (PMP) in managing the entire product lifecycle of assigned Bancasurance products.
  • Devise and recommend strategies for driving sales performance aimed at assisting the sales teams achieve overall sales objectives for Bancasurance products
  • Identify basic needs of customers and develop relevant insurance products and services
  • Participate in various branch initiatives, including seminars and campaigns, to maximize insurance coverage and penetration to Bank customer base.
  • Assist the sales team to resolve insurance products related challenges and catalogue all challenges for product enhancement and or implementation of remedial measures.
  • Provide specialist support and service to sales staff relating to Bancassurance products and incorporate industry best practice and latest trends
  • Gather regular and timely feedback on product performance and conduct analysis for management decision making
  • To strictly follow Bank policies and procedures and be fully compliant
  • To follow detailed procedures of the delegated duties assigned above. Apply the results in influencing the direction that other product departments take as well as informing decisions of the business.
  • Any other duties as may be assigned by management.

Internal/External Contact

  • External: Service Providers e.g. Insurance Providers
  • Internal: All Divisions

Qualifications and Experience

  • Grade 12 Credit or above, mandatory in Mathematics and English and any other three subjects.
  • Degree in Business or a relevant field or professional qualification from a recognized university.
  • At least four (4) years’ experience in Banking and Insurance industry
  • Strong knowledge of insurance product trends and competitive activities and be able to react and identify opportunities in response to the changing landscape
  • Familiarity with international best practices and global trends in the sector
  • Technical knowledge in business finance tools, products and methodologies (sales management, CRM, issuing & acquiring, credit scoring, collections, product development, etc.)
  • Knowledge of legal and regulatory issues typical for country banking system

Job Core Competencies

  • Excellent verbal and written communication skills
  • Analytical skills
  • Positive attitude
  • Team player
  • Efficient Time management.
  • Ambitious and energetic, able to get things done.
  • Confident and resilient.
  • Excellent communicator and motivator.
  • Leadership qualities – natural leader and team player with strong influencing skills.
  • Strategic analysis
  • Maturity and credibility.
  • Ability to understand and interpret customer needs.

How to Apply

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email:

Kindly note that you MUST attach copies of Grade 12 and Tertiary qualifications along with the application cover letter and curriculum vitae. Applications sent without these attachments WILL NOT be considered.

Application deadline
19 Sep 15:00
Email applications to
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.

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