Insurance Products Senior Specialist (X1)

Zanaco PLC is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Products & Channels Department at Head Office: –

Job Purpose

Responsible for Bancassurance product development and lifecycle management. Providing on-going support in Bancassurance products roll outs as per requirements of the relevant projects in parallel with the overall business strategy.

Under the supervision of the Head Products & Channels, the following are among the Job’s Key Responsibilities: –

  • Lead the development and implementation of new product initiatives and product enhancement for Bancassurance products.
  • Oversee and manage launch schedule of new products and propositions.
  • Collaborate with Bank partners and internal parties in product planning, design and product development process to ensure product initiatives and related supports are delivered effectively and efficiently.
  • Manage both internal and external stakeholders to ensure technology infrastructure and operational processes are able to support timely and successful launch of products according to agreed plans.
  • Support current products through product performance reviews and sales campaign support along with business partners.
  • Participate in the formulation of product strategies and prioritization of product initiatives particularly for Bancassurance products.
  • Lead, motivate and develop team members and collaborate with other teams on joint initiatives.
  • Any other duties as may be assigned by management.

Internal/External Contact

  • External: Service Providers e.g. Insurance Providers, vendors e.g. software & hardware suppliers
  • Internal: All Divisions

Qualifications And Experience

  • Grade 12 Credit or above, mandatory in Mathematics and English and any other three subjects.
  • Degree in Business or a relevant field or professional qualification from a recognized university.
  • At least five (5) years’ experience in insurance or banking industry with at least 2 years at supervisory level
  • Experience in Life Assurance product development, particularly in bancassurance is beneficial.
  • Strong knowledge of insurance product trends and competitive activities and be able to react and identify opportunities in response to the changing landscape
  • Good understanding of insurance products market
  • Familiarity with international best practices and global trends in the sector
  • Technical knowledge in business finance tools, products and methodologies (sales management, CRM, issuing & acquiring, credit scoring, collections, product development, etc.)
  • Knowledge of legal and regulatory issues typical for country banking system

Job Core Competencies

  • Excellent verbal and written communication skills
  • Analytical skills
  • Positive attitude
  • Team player
  • Time management skills
  • Project management skills
  • Organizational skills
  • Leadership skills
  • Strategic analysis
  • Ability to understand and interpret customer needs.

How to Apply

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email:

Kindly note that you MUST attach copies of Grade 12 and Tertiary qualifications along with the application cover letter and curriculum vitae. Applications sent without these attachments WILL NOT be considered.

Application deadline
19 Sep 15:00
Email applications to
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.

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