Posted Job
about 1 year ago

Pension Consultant – Retention

TopFloor, on behalf of our client – a leading Financial Services provider, is looking to hire a Pension Consultant – Retention to join their team in Lusaka.

Overview of responsibilities:

  • Manage Trustee and Pension Executive Committees (PEC) meetings
  • Organise PEC meeting calendars and send out meeting notices and packs to Trustees and other PEC members.
  • Review and analyse Investment Policy Statements in line with SI 141
  • Report compliance status to Trustees
  • Address regulatory – audit, actuarial, inspection queries and provide feedback to the interested parties
  • Update pension members on investment update
  • Send quarterly reports to Fund members.
  • KYC Exercise; Ensure 100% compliance regarding the submission of all required documents by all schemes under administration.
  • Carry out Retention activities such as Trustee inductions and training, Member clinics and Pre-retirement clinics
  • Feedback to the management committee and other stakeholders on Service Level Agreement performance as per client feedback.
  • Timely response to requests by other staff members.
  • Contribute towards Brand Development; Development of marketing materials for website and implementation of digital strategies.
  • Authorisation of new scheme members into the Fund master pension system.


The suitable candidate for the position will be required to possess the following minimum qualifications and skills:

  • Degree in Business Administration or any business-related field.
  • Competence course in Pensions Management would be an added advantage.
  • Extensive knowledge in Pension Administration
  • Minimum of 3 years’ work experience in a similar role

Skills and Abilities:

The suitable candidate must be proactive, a quick learner and exhibit high levels of integrity. A strong team player who is able to team lead and has adept problem-solving skills, they will also be required to demonstrate the ability to contribute to brand development and formulate marketing strategies that contribute to the overall objectives of the company. The candidate must be able to communicate effectively in both oral and written forms and must be self-motivated, reliable and have a strong work ethic.

How to Apply

Applicants should send their resumes to the links below with ‘Pension Consultant – Retention Lusaka’ as email subject:

Application deadline
30 Sep 15:00
Apply online
Email applications to
TopFloor image
Human Resource Recruitment and Selection
Human Resource Development
Human Resource Administration and Payroll Outsourcing
Human Resource Consulting
Founded in 2011, TopFloor provides solutions for the development and enhancement of human capital, through their Training and Development service, HR Consulting service, Recruitment service and HR Administration as well as Payroll Outsourcing service. The company pays particular attention to your unique HR needs and create customised solutions that address these needs and drive measurable, bottom-line performance. With a network of world-class thought leaders and a thorough understanding of the best HR practices, TopFloor has the right blend of service elements that keeps you on top of all things HR!

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