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Pension Consultant – Retention

TopFloor, on behalf of our client – a leading Financial Services provider, is looking to hire a Pension Consultant – Retention to join their team in Lusaka.

Overview of responsibilities:

  • Manage Trustee and Pension Executive Committees (PEC) meetings
  • Organise PEC meeting calendars and send out meeting notices and packs to Trustees and other PEC members.
  • Review and analyse Investment Policy Statements in line with SI 141
  • Report compliance status to Trustees
  • Address regulatory – audit, actuarial, inspection queries and provide feedback to the interested parties
  • Update pension members on investment update
  • Send quarterly reports to Fund members.
  • KYC Exercise; Ensure 100% compliance regarding the submission of all required documents by all schemes under administration.
  • Carry out Retention activities such as Trustee inductions and training, Member clinics and Pre-retirement clinics
  • Feedback to the management committee and other stakeholders on Service Level Agreement performance as per client feedback.
  • Timely response to requests by other staff members.
  • Contribute towards Brand Development; Development of marketing materials for website and implementation of digital strategies.
  • Authorisation of new scheme members into the Fund master pension system.


The suitable candidate for the position will be required to possess the following minimum qualifications and skills:

  • Degree in Business Administration or any business-related field.
  • Competence course in Pensions Management would be an added advantage.
  • Extensive knowledge in Pension Administration
  • Minimum of 3 years’ work experience in a similar role

Skills and Abilities:

The suitable candidate must be proactive, a quick learner and exhibit high levels of integrity. A strong team player who is able to team lead and has adept problem-solving skills, they will also be required to demonstrate the ability to contribute to brand development and formulate marketing strategies that contribute to the overall objectives of the company. The candidate must be able to communicate effectively in both oral and written forms and must be self-motivated, reliable and have a strong work ethic.

How to Apply

Applicants should send their resumes to the links below with ‘Pension Consultant – Retention Lusaka’ as email subject:

Application deadline
30 Sep 15:00
Apply online
Email applications to
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Top Floor are the premier providers of business and technical workforce development in Zambia. The company is dedicated to listening to its clients' needs and creating customised solutions that enhance workforce skills and drive measurable, bottom-line performance. With a global network of world-class trainers, the best e-learning software, and a thorough understanding of the Zambian context. The company has what your organisation needs to stay on the top.