Plan International Zambia
Posted Job
about 1 year ago

Emergency Response Manager

Organization Background

Plan International is an independent development and humanitarian non-governmental organization that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We have been building powerful partnerships for children for 80 years, and are now active in more than 70 countries. Child protection is key in all that we do.

Working in Zambia since 1996, Plan International Zambia’s development and capacity building programmes focus primarily on Education, Health, Water and Sanitation, Economic Security and Youth Empowerment, including Child Protection and Participation. Plan International Zambia has programme areas (PAs) in; Central, Luapula, and Eastern Provinces including in Lusaka, where the Country Office is located.

We are looking for experienced, innovative, motivated, self-starter individuals to fill the following position:

4 Months Mantapala Refugee Settlement (Luapula Province)

Position Description:

Plan International is one of the lead implementing partners of UNHCR in the area of Education programs in Mantapala Refugee Resettlement.

The ERM will manage and oversee Plan International’s response to the Congolese Refugee crisis within Zambia.The Emergency Response Manager will lead and manage the Field Emergency Response Team (ERT) and be the interface between the Field Emergency Response Team and the Country Director. The ERM has overall responsibility for the security and well-being of Plan International Zambia staff, programmes and assets


  • Identification of key sectoral assessments to be undertaken in consultation with UNHCR and Technical Working Groups, supporting the planning and implementation of projects.
  • Identification of funding opportunities with National Offices and lead proposal development with the Technical Specialists In collaboration with the Plan Zambia Business Development Team
  • Developing program initiatives that focus on strengthening the Comprehensive Refugee Response Framework.
  • Ensure the Country Director, and the Regional Disaster Risk Management Manager are informed about assessment progress, emergency response implementation and strategies, project plans, progress reports, and other significant developments.
  • Maintain ongoing surveillance of the developing humanitarian emergency situation and adjust activities accordingly.
  • Ensure adequate monitoring, reporting and acquittal of emergency activities in accordance with PLAN DRM strategy, policies and protocols.
  • Ensure emergency activities are carried out in accordance with the Sphere Minimum Standards and Humanitarian Charter in disaster response.
  • Establish and maintain constructive working relationships with other NGOs, UN agencies, host government, bilateral and multilateral donors, and other principle stakeholders including the military where present.
  • In collaboration with other NGOs and UNHCR, identify key advocacy messages relating to the refugee response
  • Ensure all information, publicity and fundraising material recognizes and respects the dignity of refugees.


  • University degree in Social Sciences or related field with good knowledge of International Refugee, Human Rights and Humanitarian Law.
  • Minimum of 5 years (of which at least 3 in the field) of progressively responsible professional experience supporting Child protection/ Education/Gender in Emergencies, humanitarian affairs, human rights, and related fields. Proven relevant humanitarian aid experience in complex and natural disasters
  • High level of all aspects of managerial experience, including managing multi-million dollar budgets
  • Experience in complex decision making and leading a multi-disciplinary, multi-national team under difficult circumstances
  • High level of expertise in representation and negotiation with governments and donors
  • Strong understanding of the humanitarian emergency operating context, including Sphere, the humanitarian system, donors, security, civil military liaison and program management
  • Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner

How to Apply

Please note that only shortlisted candidates will be contacted.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

All Applications should be addressed to;

The Country Human Resource Manager,

Plan International Zambia,

Private Bag 518X,

87A Kabulonga road,



We provide equality of opportunity and will not tolerate discrimination on any grounds. We foster an organizational culture that embraces and exemplifies our commitment to gender equality, girls’ rights and inclusion while supporting staff to adopt good practice, positive attitudes and principles of gender equality and inclusion.

Application deadline
27 Sep 15:00

Run a business in Zambia?

Online Business Essentials – Everything you need to market your business online
Ecommerce – Everything you need to start an online store and sell online
Branded Website – Everything you need to launch a business website

About us

Find suppliers for whatever you need in Zambia
Each supplier page has all the information you need to choose the best option for you — contact details, directions, opening times, photos, prices, products, services, special offers and more.
Our mission
Provide useful information about businesses in Zambia
Empower Zambian businesses to market themselves online
Share our beloved country and continent with the world
© 2020 Infobwana Ltd. All rights reserved