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Human resources executive

The Company

iSON Xperiences is the largest 3rd Party BPO service provider in Africa with a presence in 14 countries in Africa with client base across various verticals which include telecommunication; internet and television sectors.

iSON BPO commenced operations in Zambia in 2015 and now seeks to recruit a suitable and qualified candidate for the position of Human Resources Executive.

Job purpose

The primary role of this position is to provide HR support services at the Call Center by working closely by all stakeholders to ensure timely recruitment and selection of staff employees, payroll administration; performance management; ensuring statutory compliance, coordination of Employee Engagement activities; timely preparation and maintenance of HR reports.

Knowledge, Skills and Experience

  • Graduate. Qualifications in Human Resources or any other related field of study.
  • Minimum of 3 years work experience in a similar role.
  • Good knowledge of payroll processing
  • Proficient in MS word, Excel and Power point.
  • Demonstrated good interviewing skills
  • Excellent Communication and organization skills
  • Good understanding of labour laws.
  • Familiar with Performance Management process
  • Ability to maintain confidentiality of information
  • Demonstrates a sound work ethic, and is consistent and fair in making decisions.
  • Flexible to work long hours; weekends and/or public holidays if required.

How to apply

Please send an updated and detailed CV including a motivation letter and mobile contact number. A fixed and variable remuneration will be offered to the successful candidate.

Application deadline
15 Oct 20:00
Email applications to
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