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Receptionists x8

AB Bank Zambia is currently undergoing a considerable enhancement of its brand image, as well as expanding the range of products and channels offered. In order to support the bank in this journey, we are currently recruiting Receptionists. In this position, you will report directly to the Marketing and Corporate Communications Manager. You will be the face of AB Bank, and the first point of contact for customers entering AB Bank branches. As such, you will be responsible for delivering superior customer service and creating a professional and friendly image for AB Bank

Among other responsibilities, you are expected to:

  • Welcome all customers in a professional and friendly manner
  • Ensure that customers are directed to the relevant areas of the banking hall
  • Respond to customers’ questions and enquiries
  • Ensure that the banking hall is always in perfect order
  • Ensure that all marketing materials in the banking hall are always properly arranged
  • Ensure that the overall image of the branch is at all times spotless
  • If you have the following qualities:
  • A professional and welcoming attitude
  • A desire to excel in customer service
  • Excellent command of English language
  • Very good oral and written presentation skills

How to Apply

Please submit your application including your curriculum vitae to this email:

Quoting the reference code IER-RE-11.2019 in the subject line.

Application deadline
29 Nov 15:00
Email applications to
jobs@abbank.co.zm
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AB Bank Zambia Ltd
Personal banking
Business banking
Micro finance
Electronic payment systems
AB Bank Zambia is one of the leading financial service providers to the micro and medium-sized entrepreneurs. The bank is a registered commercial bank in Zambia and a member of the access micro finance. With services that include personal banking, business banking, micro finance and electronic payment systems, the bank is improving access to a broad range of appropriate financial services for the majority of Zambian businesses in a sustainable and efficient manner.
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