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Call Center Agent

The University of Africa seeks to employ a call center agent who will be responsible for servicing our client needs, in this case being our prospective and current students.


  • Higher diploma or degree in a business-related field (i.e. business management, public administration, marketing or economics)


  • Good interpersonal and communication skills
  • Analytical thinking
  • Data entry skills
  • Customer centric service delivery
  • Computer literate with proficiency in Microsoft Package and CRM

Prior experience working in a direct marketing field (e.g. B2C or B2B) is a plus

CV, cover letter and NRC to be emailed to this email:

Application deadline
3 Dec 15:00
Email applications to
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University of Africa Zambia
University of Africa Zambia
eLearning and Distance learning
Courses and Qualifications
Established in 2008, the University of Africa offers Distance Education programmes in the Faculties of Commerce and Development Studies, Law and Humanities, and Education. It offers continuous registration throughout the year and a comprehensive electronic resource center, as well as a Student Portal and availability of modules online. Ideal for working adults wishing to improve their qualifications and lives, the university is registered with the Zambian Higher Education Authority and offers over 40 qualifications that are all accredited by the Zambian Higher Education Authority.
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