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Zonal Business Manager X2 (Southern & Lusaka Regions)

Department: Sales and Distribution

Level: Senior Manager

Location: Lusaka, HQ

Job Purpose:

  • To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in customer service, channel management and market expansion.

Reporting to the sales and distribution director, the main duties are:

  • Increase Revenue earning customer net additions – Prepaid
  • Increase Revenue earning customer net additions – Postpaid
  • Achieve Net Revenue of the zone
  • Deliver on Channel Satisfaction Score
  • Expand distribution Width and Depth
  • Achieve Employee Engagement scores in line with the Engagement target for the Zonal Business area

Educational Qualification & Functional/Technical Skills:

  • Bachelor’s degree in Management or related Social Sciences
  • Masters in Business Administration would be preferred additional qualification
  • 10+ years of varied experience in Retail Sales & Marketing with at least 2 years at middle management level handling independent businesses.
  • Relevant experience in Telecom industry is desirable but not MUST

Other requirements:

  • Result Orientation
  • Great problem-solving skills
  • Good communications skills.
  • Good interpersonal skills
  • Customer centric
  • Sound understanding of Sales systems and Process
  • Creative self-starter
  • Entrepreneurial skills
  • Consumer Knowledge

How to Apply

Suitable candidates are required to send their application & Curriculum vitae to this email:

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

Application deadline
6 Dec 15:00
Email applications to
jobs@zm.airtel.com.
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Airtel Zambia
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Operating in 20 countries across Asia and Africa including Zambia, this company covers every district and offers a wide variety of tariffs and value added services to meet the needs of individuals and businesses. Their services encompass telecommunications and IT, electronic payment systems, mobile business solutions and phones and accessories.
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