Airtel Zambia
Airtel Zambia
Posted Job
10 months ago

Zonal Business Manager X2 (Southern & Lusaka Regions)

Department: Sales and Distribution

Level: Senior Manager

Location: Lusaka, HQ

Job Purpose:

  • To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in customer service, channel management and market expansion.

Reporting to the sales and distribution director, the main duties are:

  • Increase Revenue earning customer net additions – Prepaid
  • Increase Revenue earning customer net additions – Postpaid
  • Achieve Net Revenue of the zone
  • Deliver on Channel Satisfaction Score
  • Expand distribution Width and Depth
  • Achieve Employee Engagement scores in line with the Engagement target for the Zonal Business area

Educational Qualification & Functional/Technical Skills:

  • Bachelor’s degree in Management or related Social Sciences
  • Masters in Business Administration would be preferred additional qualification
  • 10+ years of varied experience in Retail Sales & Marketing with at least 2 years at middle management level handling independent businesses.
  • Relevant experience in Telecom industry is desirable but not MUST

Other requirements:

  • Result Orientation
  • Great problem-solving skills
  • Good communications skills.
  • Good interpersonal skills
  • Customer centric
  • Sound understanding of Sales systems and Process
  • Creative self-starter
  • Entrepreneurial skills
  • Consumer Knowledge

How to Apply

Suitable candidates are required to send their application & Curriculum vitae to this email:

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

Application deadline
6 Dec 15:00
Email applications to
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