Ipsos is a world-leading research company operating in more than 85 countries. It has revenues in excess of £1Bn and employs over 16,000 staff worldwide. Ipsos provides research services and strategic insights to the world’s largest corporations and many public sector organisations.At Ipsos we are passionately curious about people, markets, brands and society. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions.
We deliver with security, simplicity, speed and substance. We are Game Changers.
Senior Research Executive, Social Research – Ipsos in Zambia
This role exists to manage and execute research projects in a manner that ensures client satisfaction. The role holder manages and oversees multiple projects, ensuring that the work standards are of a high quality, deadlines are met and that projects are completed within budget. The role holder is also responsible for day to day client liaison in terms of queries and feedback.
Essential Responsibilities and Deliverables:
Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing.
To keep abreast of current offerings and developments within Ipsos and in the research world at large to ensure that proposals and pitches are both competitive and differentiating
Enhance business growth through repeat business and increased volume of business.
Ensuring that projects are completed on time, on budget and to the expected quality standards.
Client Relationship Management:
Managing the relationship with clients on a day-to-day basis and keeping them informed regarding the progress of projects.
To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering
Designing the relevant research instruments (questionnaires, discussion guides, interviewer briefs, sampling plans, etc.)
Data Analysis and Interpretation:
Ensure accuracy of information received from Data processing
Ensure generation of accurate analytical reports
Ensure all interpretation is in accordance with findings
Write accurate and insightful reports keeping proposal requirements and objectives in mind and adhere to relevant Ipsos standards
Consult other relevant external data and analyze market trends that will enhance and add value to the Report
Design presentation according to client and Ipsos Standard requirements
Make presentation to Client when required Leadership, team and people management
Responsible for coaching/ on the job training for junior team members
Pro-actively responsible for their own learning & development
Promote team spirit
Qualifications, knowledge and skills
To be successful in this role the candidate should have:
A relevant University Degree
A minimum of 4 years’ continuous experience in Market and Social Research
Professional qualifications in relevant areas of specialization like Impact Assessment, Monitoring & Evaluation, corporate reputation etc.
Thorough knowledge and a complete understanding of Social Research principles and techniques
Solid knowledge of Social Research services and tools (preferably with an emphasis on quantitative research, but having both quantitative and qualitative experience will be an advantage)
Knowledgeable on industry issues
Knowledge and experience in preparing budgets and cost management
Presentation skills with the ability to effectively communicate ideas with internal & external business clients
Thorough knowledge of research methodologies and analysis covering: Methodology design, Sampling, Questionnaire design, Data analysis & Report writing
Excellent verbal, written and spoken English and strong communication and influencing skills with proven ability to effectively communicate insights to all levels of the business in a practical, user friendly and meaningful way
Strong research relationships and networks
Sound knowledge of interpreting and analyzing information
Proficiency in Excel, PowerPoint and Word and SPSS and other survey analysis systems like Quantum
Able to work within a multi-cultural environment
Interpersonal skills, good people skills, good organizational skills and strong presentation skills
Excellent leadership, Time management, costing and project management skills
Self-driven, results orientated, shows exceptional initiative and is focused on quality and profit
If you are this person, then you are right for us and we are right for you!
This is a challenging opportunity for a dedicated and highly motivated professional, with a strong commitment to Ipsos values.
Application will not be considered if a covering letter is not attached.Include “Senior Research Executive, Social Research – Ipsos in Zambia” in the cover letter and email subject header. Only Shortlisted candidates will be contacted.
How to Apply
If you believe you are the candidate we are looking for, please submit your application and CV detailing your experience for the post and include daytime telephone contacts to the email below: