IPSOS Zambia
IPSOS Zambia
Posted Job
9 months ago

Senior Research Executive, Social Research

Ipsos is a world-leading research company operating in more than 85 countries. It has revenues in excess of £1Bn and employs over 16,000 staff worldwide. Ipsos provides research services and strategic insights to the world’s largest corporations and many public sector organisations.At Ipsos we are passionately curious about people, markets, brands and society. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions.

We deliver with security, simplicity, speed and substance. We are Game Changers.

Senior Research Executive, Social Research – Ipsos in Zambia

Job Purpose:

This role exists to manage and execute research projects in a manner that ensures client satisfaction. The role holder manages and oversees multiple projects, ensuring that the work standards are of a high quality, deadlines are met and that projects are completed within budget. The role holder is also responsible for day to day client liaison in terms of queries and feedback.

Essential Responsibilities and Deliverables:

Business Development

Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing.

To keep abreast of current offerings and developments within Ipsos and in the research world at large to ensure that proposals and pitches are both competitive and differentiating

Enhance business growth through repeat business and increased volume of business.

Project Management:

Ensuring that projects are completed on time, on budget and to the expected quality standards.

Client Relationship Management:

Managing the relationship with clients on a day-to-day basis and keeping them informed regarding the progress of projects.

To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering

Research Design:

Designing the relevant research instruments (questionnaires, discussion guides, interviewer briefs, sampling plans, etc.)

Data Analysis and Interpretation:

Ensure accuracy of information received from Data processing

Ensure generation of accurate analytical reports

Ensure all interpretation is in accordance with findings

Report Writing:

Write accurate and insightful reports keeping proposal requirements and objectives in mind and adhere to relevant Ipsos standards

Consult other relevant external data and analyze market trends that will enhance and add value to the Report


Design presentation according to client and Ipsos Standard requirements

Make presentation to Client when required Leadership, team and people management

Responsible for coaching/ on the job training for junior team members

Pro-actively responsible for their own learning & development

Promote team spirit

Qualifications, knowledge and skills

To be successful in this role the candidate should have:

A relevant University Degree

A minimum of 4 years’ continuous experience in Market and Social Research

Professional qualifications in relevant areas of specialization like Impact Assessment, Monitoring & Evaluation, corporate reputation etc.

Thorough knowledge and a complete understanding of Social Research principles and techniques

Solid knowledge of Social Research services and tools (preferably with an emphasis on quantitative research, but having both quantitative and qualitative experience will be an advantage)

Knowledgeable on industry issues

Knowledge and experience in preparing budgets and cost management

Presentation skills with the ability to effectively communicate ideas with internal & external business clients

Thorough knowledge of research methodologies and analysis covering: Methodology design, Sampling, Questionnaire design, Data analysis & Report writing

Excellent verbal, written and spoken English and strong communication and influencing skills with proven ability to effectively communicate insights to all levels of the business in a practical, user friendly and meaningful way

Strong research relationships and networks

Sound knowledge of interpreting and analyzing information

Proficiency in Excel, PowerPoint and Word and SPSS and other survey analysis systems like Quantum

Able to work within a multi-cultural environment

Interpersonal skills, good people skills, good organizational skills and strong presentation skills

Excellent leadership, Time management, costing and project management skills

Self-driven, results orientated, shows exceptional initiative and is focused on quality and profit

If you are this person, then you are right for us and we are right for you!

This is a challenging opportunity for a dedicated and highly motivated professional, with a strong commitment to Ipsos values.

Application will not be considered if a covering letter is not attached.Include “Senior Research Executive, Social Research – Ipsos in Zambia” in the cover letter and email subject header. Only Shortlisted candidates will be contacted.

How to Apply

If you believe you are the candidate we are looking for, please submit your application and CV detailing your experience for the post and include daytime telephone contacts to the email below:

Application deadline
20 Jan 15:00
Email applications to
IPSOS Zambia image
IPSOS Zambia
Media and brand
Social research
Marketing research
IPSOS is an international market research and consulting firm headquartered in France. The IPSOS Zambia, Lusaka office provides consultancy and delivery services in Media and Brand Expression; Innovation and Brand Strategy; Customer and Employee Relationships; Social Research and Corporate Reputation; and Survey Management, Data Collection and Delivery.

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