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Executive Receptionist

Job Purpose

The Executive Receptionist will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing the needed support to the Executuve Office. The receptionist will also provide efficient and effective professional Customer Service and Administrative Support.

Key Responsibilities:

Retaining customers through effective problem solving and customer care

Welcoming guests, determine nature of business, and direct guest to the appropriate personnel.

Deputize the Executive Assistant when is out or communicated.

Organizing internal and external events

Take charge of handling customer complaints and resolve customer queries

Acting as an intermediate between the organization and customers.

Makes travel and accommodation arrangements with airlines/travel agents and hotels/ lodges, car hire and other arrangements for the CEO and other senior members of staff.

Typing presentation materials and other various documents

Types and distributes minutes of meetings.

Sometime maintain the diary for the other Senior Managers, planning and scheduling of appointments and meetings in consultation with then to avoid clash of programs and offering appropriate support services.

Handle faxing, copying, and organizing/maintaining files.

Required Competencies:

  • Excellent Telephone Etiquette Skills
  • Good Interpersonal skills
  • Excellent Written and Verbal Communication
  • Good Customer Focus Skills, Supply Management
  • Ability to maintain confidentiality
  • Good communication skills both written and spoken
  • Excellent computer skills

Primary Areas of Accountability:

Qualifications and Experience

  • Diploma in Front Office or Business Management
  • Secretarial Diploma will be an added advantage
  • Should have at least a minimum of three (3) years previous working experience in such a similar role in a well established organisation..
  • Excellent Switchboard operation skills and with a charming personality
  • Proficient with Microsoft Word, Excel, and PowerPoint

How to apply

If you meet the hiring requirements for this position, please email your CV and Cover letter clearly stating your salary expectations to the email below:

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 days of the closing date of the advert, please consider your application unsuccessful.

Do not send certificates at this stage

Application deadline
7 Feb 15:00
Apply online
https://bemconsult.com/index.php?view=job_d&jobId=417
Email applications to
jobs@bemconsult.comand Copy-in bemconsult@outlook.com
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Brilliance Executive Management Consultancy Ltd
Brilliance Executive Management Consultancy Ltd
Lusaka
Recruitment and Training
HR services
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A consulting firm that is focused on offering the best human resource solutions to the business community. Services offered include recruitment and selection, training and development, organisational transformation, as well as research and strategic information. With a team of qualified and experienced professionals, Brilliance Executive Management Consultancy - BEMCONSULT is able to offer a superior service.
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