MTN Zambia
MTN Zambia
Posted Job
9 months ago

Senior Manager, Sales Planning, Operations & Support

We’re Good Together

Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship.

We are hiring!

Women are strongly encouraged to apply


  • Responsible for MTN Zambia KYC in line with BOZ and ZICTA KYC guideline;
  • Responsible for Distribution Policy, Processes, Contracts and ensure Implementation and Control;
  • Provide Strategic Distributor Operations Guidelines & Annual Key Performance Indicators (KPI’s) to drive Commercial activities
  • Lead the development strategies to ensure commercial stock availability and logistics across all channels
  • Lead the development of strategies and programs to drive customer acquisition, channel growth, trade loyalty and product development
  • Lead development of go to market models for new products and services
  • Lead the development of Divisions analytics and provide Regional Teams with insights and analytics to guide execution for business growth
  • Contributes to the development of methodologies and reports to effectively analyze results and performance against KPIs and share key insights
  • Responsible for developing the Country Trade Marketing Strategy and BTL implementation guidelines in key retail trade channels, Distributor shops and company owned stores
  • Partner with internal and external teams to develop assets and to ensure consistency in message and branding across all markets and distribution channels
  • Manage Trade support budget to ensure effective budget management and optimize resource allocation to achieve profitable growth

Candidate requirements:

  • A Degree in Marketing/Sales/Administration or Supply Chain. A Postgraduate Degree is an added advantage
  • 8 years relevant experience of which Manager track record of 5 years or more and at least 3 years in relevant sector/ industry
  • Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted.
  • Note: that only shortlisted candidates will be contacted.
  • everywhere you go

How to Apply

To apply for this job email your details to the email below:

Email applications to
MTN Zambia image
MTN Zambia
Mobile voice and text
Mobile business services
Phones and accessories
Mobile money
This company started operating in Zambia in 2005 and has grown to become one of the major telecommunications companies covering all the provinces. MTN Zambia offers a quality network with a dynamic tariff billing system that caters for personal and business subscribers. The company provides an extensive range of services that includes but not limited to voice, data, wireless internet and money transfer. MTN Zambia also offers shops that stock phones and accessories.

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