Twangale Park
Twangale Park
Posted Job
9 months ago

Waiter

Job Purpose:

To offer a memorable dining experience to our clients. To take orders and deliver food and beverages to our customers.

Responsibilities:

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software or order slips
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements:

  • Proven work experience as a Waiter or Waitress.
  • Hands-on experience POS – (knowledge of Plus Point POS is an added advantage).
  • Basic math skills.
  • Attentiveness and patience for customers.
  • Excellent presentation skills.
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Team spirit.
  • Flexibility to work in shifts.
  • Food and Beverage certificate/diploma, 5 years working experience; food safety training is a plus.

How to Apply

Applicants who meet the above requirements can email their applications indicating the job applied for; with CV, Certificates of qualification and references to the email below:

Handwritten applications may be submitted to the Food and Beverage Manager’s Office:

Application deadline
5 Feb 15:00
Email applications to
humanresources@twangale.co.zm
Twangale Park image
Twangale Park
Lusaka
Hotel
Event and hospitality management
Conference venue
Located 12km South of Lusaka, Twangale Park is Lusaka's premium hotel, conference center, event venue and art gallery. The park sits on 7 acres of lush and exquisitely manicured grounds and has beautiful architectural structures. This exclusive establishment combines nature, atmosphere and elegance in a world-class setting. All of these features make Twangale Park the perfect destination for your next corporate, social or charitable event. Staff are friendly and ready to assist to ensure you have a comfortable stay.

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