Bayport Financial Services Zambia
Posted Job
8 months ago


Job Summary:

Reporting to the Assistant Manager – Administration, the Receptionist will be the first point of contact for most clients, endeavour to answer enquiries in an efficient, friendly and professional manner

Job Specifications:

  • Provide internal staff with professional administrative support including taking accurate and properly detailed messages, attending to routine correspondence and when required prepare written reports
  • Collect and distribute daily correspondence
  • Ensure the front office and reception is clean and tidy at all times
  • Participate in key result area and key performance indicator review processes to establish areas for improvement
  • Maintain a high professional and ethical profile in accordance with industry and company standards.
  • maintain an updated internal directory and staff contact numbers
  • Perform duties to a high professional and ethical standard
  • Create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service

Minimum Entry Requirements:

  • Diploma in Customer Service, Front Office Operations, Public Relations or any other related course as a minimum qualification
  • At least three (3) years previous experience as a Receptionist

Other Skills And Attributes:

  • Strong administration skills
  • Ability to communicate at all levels
  • Computer literate
  • Proactive, punctual and reliable
  • Well presented and spoken
  • Vibrant nature
  • Enjoys dealing with people daily and is tolerant of discourteous people, polite but assertive

Personal Attribute/Behavioural Qualities:

  • Respectful and honest
  • Friendly
  • Punctual
  • Posses cultural awareness and sensitivity
  • Proactive and self motivated
  • Maintain the highest level of confidentiality and integrity

Method of Application

To apply for this job email your details to the email below:

Application deadline
28 Feb 15:00
Email applications to

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