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Retail Store Supervisor

Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service to work as a Retail Store Supervisor.

This Position is open to Zambians only.

Location: This position is primarily based in Kasumbalesa

The Right-Fit candidates will:

  • Provide superior customer service
  • Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management
  • Bear responsibility for the safe-keeping of company assets
  • Provide custodianship of the cold supply chain for our highly perishable product
  • Maintain accountability for result achievement
  • Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet
  • Merchandise stock
  • Communicate all promotional material and keep all branding to high quality

The Essentials:

  • 18+ months’ work experience (preferably in a structured environment)
  • Physically fit and able to carry weights in excess of 20kgs
  • Ability to meet and exceed set goals
  • Computer literate with experience of POS terminals (preferred)
  • Effective written and verbal communicator
  • Welcoming, and, responsive to customer needs
  • Analyzing sales, customer relations and forecasting market demand.

Method of Application

Submit your CV and application on company website:

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Yalelo
Aquaculture
Processing and Distribution
Nutrition and Recipes
Yalelo is a pioneer of aquaculture in Zambia, bringing together local resources and world-leading practices. The company implements a scalable solution to ease the pressure on Zambia’s wild-capture fisheries sector. Founded in 2011, Yalelo is now a leading fisheries firm in Zambia and among the largest aquaculture firms in Africa. This company breeds and grows its tilapia on the shores of Lake Kariba and sells nation-wide. Yalelo’s pristine water locally produced non-GMO fish feed and a robust cold-chain result in product quality and affordability that are transforming customer experience.
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