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Contract Supervisor

The Role

The role of the SRT Supervisor is to ensure the profitable management of Drilling Consumables Tools to OEM standards, maintain Rocktools and adhere to SHEQ requirements while maintaining good customer relations, thereby growing Sandvik Rocktools market share.

Main Duties:

  • Provide product support to customers in geographic area, during both, in service use of the Sandvik product.
  • Provide product technical support to Sandvik and the customer.
  • Coordinate product issue resolution to provide a more reliable product
  • Offer product updates and improvements to customer and Sandvik for new and existing equipment
  • Perform fault diagnosis and troubleshooting on equipment
  • Provide in-house technical training
  • Coordinate routine customer liaison seeking feedback and performance monitoring of the Sandvik product.
  • Comply with statutory, customer and Sandvik HSE standards.

Essential Prerequisites:

  • Degree/Diploma in Engineering with five years’ relevant experience in surface or underground mining or a Technicians Trade Certificate with seven years’ experience in surface mining or underground, including supervisory experience
  • Experience in maintaining Sandvik Rocktools.
  • Possession of valid Zambian Driver’s License
  • Silicosis Certificate
  • EIZ Membership
  • Able to build market relationships through interaction with client(s).
  • Proven communication and computer skills.

Profile – In addition to the Essential Prerequisites listed above, the following are advantages:

  • Technical experience
  • Hydraulic knowledge including a high level of hydraulic systems and fault diagnostics capability
  • Electrical knowledge including a high level of electrical systems and fault diagnostics capability
  • Previous training experience in the maintenance of Sandvik Rocktools
  • Exposure to training and facilitation

Method of Application

Submit your CV and application on company website:

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