USAID Zambia
Posted Job
8 months ago

Human Resource Officer (x1)

USAID DISCOVER-Health project supports the Ministry of Health (MOH) in the provision of quality health services and products. The project’s aim is to improve the lives of Zambians by ensuring equitable access to and use of high-quality HIV, maternal new-born and child health (MNCH), family planning and reproductive health (FP/RH) services and products at the district and community levels. The project utilizes and sustains a health model that maximizes the relative strengths of the public and private sectors to deliver health products and services that reach all beneficiaries and consumer markets.

Position Type: Full Time

Duty Station: Lusaka

Reporting Line: Human Resource Manager

Job Purpose:

The Human Resource Officer contributes to the accomplishment of Human Resources practices and objectives in managing the full employee life cycle from recruitment, induction to exit and also in providing administrative support in the day to day running of the Human Resource Department.

Main Responsibilities

  • Coordinates on boarding/staff orientation programs
  • Assists with the management of project performance related issues
  • Responsible for timely roll out of probation assessments, annual appraisals and processing these for Management sign off
  • Participate in recruitment activities as required
  • Assists Supervisors with development of Performance Improvement Plans for non performing employees
  • Responsible for ensuring exiting employees complete departure procedures
  • Responsible for ensuring all employees have the necessary compliance training record on file prior to effecting confirmations and annual appraisals
  • Consolidate all recommendations for training emanating from annual appraisals and probation assessments for management’s consideration/prioritisation
  • Assist in coordinating staff development and training programs
  • Provides support in drafting HR correspondence
  • Assist to prepare payroll summary by providing relevant data like new recruits, terminations, annual performance salary adjustments, etc
  • Assist to maintain employee benefits, employment status and similar records i.e grievances, performance reviews and disciplinary actions
  • Process documentation and prepare reports related to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc
  • Ensures all documents necessary to open an employee personnel file are complete and in order as per JSI Personnel File Checklist
  • Maintain the list of new hires for uploading in the internal HR system

Skills Required

  • Excellent computer skills, including Word and Excel in a Microsoft Windows environment
  • Effective oral and written communication skills, and must be able to gather and analyse information skillfully
  • General knowledge of Zambia employment laws and practices
  • Experience in administration of benefits and other HR programs
  • Excellent interpersonal and organizational skills
  • Skills in database management and record keeping
  • Ability to deal appropriately with sensitive issues while exhibiting a high level of confidentiality
  • Excellent employee relations skills
  • Able to identify and resolve problems in a timely manner

Education /Qualifications Requirements

  • Minimum Grade 12 certificate
  • Degree in Human Resource Management, Public/Business Administration or related field
  • Minimum 4 years work Experience in Human Resource Generalist Role
  • A Member of Zambia Institute of Human Resource Management

Method of Application

Your application should consist of a cover letter and a detailed CV, including full address and contact telephone number/s. Please indicate the position you are applying for in your cover letter and also give names, addresses and contact telephone numbers of three referees. Please send e-mail applications, with the position you are applying for in the subject line, to:

Only shortlisted candidates will be contacted

Application deadline
13 Mar 15:00
Email applications to

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