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Claims Administration Officer X 3

ZSIC Life Ltd is one of Zambia’s leading provider of life assurance products and

services. It is wholly owned by the Government of the Republic of Zambia through

the Industrial Development Corporation (IDC).

ZSIC Life under the project it is carrying out seeks to employ the following:-

Reports to: Manager-health insurance claims


The Main role of the jobholder is to:-

  • Ensure that all the valid claims are processed, approved and settled on time;
  • Ensures update of the respective claims registers
  • Approves all eligible claims according to the insurer’s medical insurance policy guidelines
  • Files all approved claims in an orderly and traceable manner should a call be made on a specific claim
  • Prepares payment requisitions for verification by claims manager
  • Ensures that health care -providers understand ZSIC Medical insurance claims submission guidelines
  • Works hand in hand with the provider relationship team to manage provider queries and
  • Prepares and submits monthly claims reports

Experience, Knowledge & Skills:

  • Degree in Insurance, a professional insurance qualification, or any business qualification.
  • Applied experience in Health Insurance claims administration of not less than three years.
  • Good IT skills and competent user of Excel, Power Point and MS Office suite

Method of Application

Interested persons can send or bring in person their application letters accompanied by Curriculum Vitae,certified photocopies of educational and professional certificates,including details of three contactable references. Applications clearly marked “POSITION APPLIED FOR”should be submitted:

Applications should be addressed to: The Head Human Capital & Administration ZSIC Life Ltd, Insurance House Stand Number 4432 Cairo Road Box 30507 Lusaka.

Please note that only shortlisted applicants will be communicated to.

Application deadline
3 Apr 15:00
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