Viamo Inc
Posted Job
6 months ago

Country Manager

About the role:

You will be our representative in-country and a passionate leader within the M4D movement. Your role is to drive impact, working with partners to develop and launch innovative and effective digital engagement campaigns via mobile. You ensure that every large development organization knows about Viamo’s solutions and you supervise the delivery of Viamo’s work on our projects. In Zambia, we already have significant contracts in place with international development organisations and more are in the pipeline.

What does success look like:

Impact: We measure unique individuals who meaningfully engage with our services and we track the behaviour and frequency of these interactions.

Revenue: We measure the value of contracts acquired in each market and we track the timely and quality implementation of these projects.

Key Responsibilities:

  • Take the lead in creating impact and ensure that all Viamo staff are passionate and committed to creating impact through mobile
  • Work with partners to design and launch effective mobile engagement projects. This includes building relationships, co-designing projects, preparing budgets and responding to RFPs.
  • Delight our partners with quality, timely execution of program deliverables.
  • Manage the 3-2-1 Service, expanding content available, developing commercial partnerships to diversify revenue
  • Manage relationships with Mobile Network Operators to ensure the infrastructure is in place to connect with all mobile phones in Zambia
  • Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies
  • Managing the Viamo Zambia team

Key Performance Indicators:

  • Impact: number of unique listeners and engagements
  • Bookings: Value of secured partnerships
  • Revenue: Execution & invoicing of program deliverables

Team and Reporting Structure:

  • Reports to: Regional Director for Eastern and Southern Africa
  • Line manages: One project manager, one product manager, and one project assistant


  • Profile
  • Experience of 5 years in any combination of: social enterprise, INGO, mobile network operator, ICT4D
  • Proven business development skills – proposal writing and partnership building – with a history of submitting winning applications
  • Project management experience, including reporting and budgeting. (Experience implementing USG-funded projects desirable)
  • Excellent problem solving and interpersonal skills
  • Demonstrated self-management/entrepreneurial skills; adaptability and resourcefulness.
  • Excellent written and oral communication skills in English
  • Experience living and working in Zambia or neighbouring countries, as well as internationally (desirable)

Other information:

  • Why we love working for Viamo
  • Make an impact: We take part in meaningful work where millions of users access life changing information and give their voice on key issues
  • Learn and grow: We face complex challenges and give each other the support to learn and grow personally and professionally through these challenges.

Method of Application

Submit your CV and application on company website:

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