Mary Begg Community Clinic
Posted Job
7 months ago

Receptionists (x2)

Marybegg Health Services

Location: Satelite Clinic_Solwezi

Purpose of the Role:

To act as a first contact for all patients, relatives, visitors and healthcare professionals.

To provide a point of contact for patients and act as a focal point of communication between patients and other members of the MBHS health care team

Key Duties:

  • Able to answer any questions the clients may have and if unable to do so refer to an appropriate staff member.
  • Responsible for entering all new patients details into the patient registration system, either manually or electronically.
  • Assist clients or family members in completing any required information and registration forms.
  • Responsible for maintaining an efficient and orderly appointments system.
  • Advise appropriate healthcare professionals of approaching appointments in time and ensure patient’s medical file is available at the appointment time
  • Receive and make telephone calls as instructed, divert calls promptly or take messages ensuring accuracy of detail and timely delivery to the recipient.
  • Maintains the paper/electronic file that makes up the patient medical record and be fully conversant in the filing system of your work area.
  • Ensure medical records are always kept in good repair with all necessary information on the outside cover clearly visible
  • Maintaining client’s right to privacy and confidentiality throughout the MBHS registration process
  • Inspects all medical files to ensure that charge sheets have not been left inside in error
  • Answers all questions the client may have concerning invoice payments.
  • Notifies supervisor or senior management staff when an issue or incident arises with a client or staff member.
  • Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image

Required Technical Skills, Training & Experience:

  • At least 2-3 years of professional experience
  • Certificate in Business Administration or any related field. Diploma will be an added advantage
  • Must be honest
  • Computer literate
  • Able to work under pressure

Method of Application

Submit your CV and Application on company website:

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