Yalelo
Yalelo
Posted Job
6 months ago

Key Accounts Manager

Yalelo is seeking a highly motivated, energetic, and hard-working individual to work as a Key Account Manager.

Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service? Then you are what we are looking for to fill this role.

We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

The Right-Fit candidate will:

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

The Essentials:

  • Proven experience as key account manager
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
  • Excellent organisational skills
  • Ability in problem-solving and negotiation
  • BSc/BA in business administration, sales or relevant field.

Method of Application

Submit your CV and application on company website:

Yalelo image
Yalelo
Lusaka
Aquaculture
Processing and Distribution
Nutrition and Recipes
Yalelo is a pioneer of aquaculture in Zambia, bringing together local resources and world-leading practices. The company implements a scalable solution to ease the pressure on Zambia’s wild-capture fisheries sector. Founded in 2011, Yalelo is now a leading fisheries firm in Zambia and among the largest aquaculture firms in Africa. This company breeds and grows its tilapia on the shores of Lake Kariba and sells nation-wide. Yalelo’s pristine water locally produced non-GMO fish feed and a robust cold-chain result in product quality and affordability that are transforming customer experience.

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