SoCha, LLC is an independent Monitoring, Evaluation and Learning (MEL) firm researching solutions to the world’s most intractable challenges. We are a veteran-owned small business, registered in the United States, and headquartered in Mauritius—an IT hub for the Global South. SoCha is structured to provide same-day responsiveness to our client’s in Africa and Asia, as well as provide thought leadership for strategy development, program design, and management in underdeveloped operating environments. Since opening in 2010, we have grown from a consortium of globally recognized experts who specialize in evaluating the effectiveness of development assistance, to a full-fledged MEL services provider that advances innovative methodologies changing the way donors and implementers apply solutions to social challenges.
USAID/Zambia has a diverse portfolio with programs in the following areas: Health (HIV/AIDS, Maternal and Child Health, Family Planning and Reproductive Health, Water Supply and Sanitation, Nutrition, Malaria, Tuberculosis); Education (basic education and early child development); Economic growth (Agriculture policy support, private sector, economic opportunity, energy, environment, global climate change, wildlife conservation, energy); and Democracy and Governance (rule of law and human rights, good governance, political environment and consensus building, civil society).
For the purpose of this activity, Monitoring, Evaluation and Learning (MEL) Platform mechanisms is defined as an implementing mechanism which gives the mission access to technical and advisory services to design and carry out specialized multiple, third-party, MEL tasks including practices, processes, and requirements that support Program Cycle implementation.
Scope of Work
This position is responsible for all Human Resources matters in Lusaka office as well as assisting by providing logistics, administration and operations support. The Human Resources Manager will directly supervise the Admin Assistants.
- Manage all aspects of recruitment—advertising, reviewing and short-listing applications, scheduling and participating in interviews, checking references, gathering all necessary documents and ensuring they are accurate and complete, and preparing and presenting offers.
- Responsible for all Administrative matters in the project office
- Ensure that all LTTA and STTA recruitment documentation are complete and saved in appropriate systems folders.
- Prepare Independent Consultant Agreements and Employment Agreements, collect complete and accurate supporting documentation, monitor level of effort, and distribute monthly STTA tracker.
- Manage staff on-boarding to ensure set-up of necessary equipment, systems, and other needs are in place upon LTTA and STTA start date, and oversee the orientation of newly hired LTTA staff.
- Ensure that all staff adhere to SoCha timekeeping and leave policies, and monitor staff leave balances.
- Manage any necessary consultant amendments and employment agreement modifications.
- Update the ZMP Personnel Manual and Local Employee Compensation Plan as required, ensuring they are in accordance with SoCha and USAID policies and regulations, and Zambian labor law.
- Oversee all aspects of national and regional personnel performance and professional development tasks—goal setting, regular evaluation, and end-of-year assessments.
- Contribute to procurement of health insurance, ensure that all staff are enrolled in Project insurance policies and serve as point of contact for any ongoing communication with providers.
- Manage all immigration needs of expat LTTA and STTA staff.
Other tasks may include:
- Communicate and enforce procedures for the operation and maintenance of the office, where required
- Supervise the work of service providers including, IT services, security
- Manage the office budget and petty cash for all ongoing services and costs (e.g. rent, utilities, supplies, maintenance, telephone). Ensure record system is adhered to in order to track usage and meet accounting requirements
- Ensure that a system is in place to monitor staff communication costs, including mobile phones and modems
- Ensure all inventory is properly tagged and recorded in the inventory records
- Conduct semiannual physical inventory and record any losses or damaged items. Prepare report to USAID for any losses
- Assist program staff to manage events (e.g. budgets, venues, equipment and supplies)
- Prepare annual property report for USAID
- Bachelor’s Degree in business administration, Management or other relevant field. Master’s Degree (preferred)
- 5+ years relevant working experience managing human resources on donor funded projects
- 3+ years relevant working experience in managing administrative, operational and /or procurement tasks on donor funded projects
- Excellent writing, computer and organisational skills
- USAID experience and basic knowledge of FARs and AIDARs is highly desirable
- Proven ability to work closely with a variety of project stakeholders including local senior and support staff, USAID personnel, Home Office staff, consultants, vendors and subcontractors to work collaboratively to solve administrative and operational problems as they arise; and
- Proven ability to independently plan and execute complex tasks while addressing daily management demands
Method of Application
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