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IT Representative

VITALITE Zambia Ltd is a Zambian registered company founded in 2013. VITALITE was created to increase rural electrification and combat the poverty tax affecting low-income, energy-poor households across Zambia. VITALITE Zambia prides itself at being the first to launch a fully integrated pay- as-you-go (PAYGO) service in Zambia. Our stated mission is to make quality products and services accessible and affordable to all Zambian households.

VITALITE Zambia, invites applications from suitably qualified and experienced Zambians to fill the role of IT Representative in the IT department.

Purpose of the Role:

  • The IT Representative will be responsible for performing the maintenance of the VITALITE IT system(s), providing IT support to all VITALITE staff and ensuring IT hardware is repaired in a timely manner.
  • The IT Representative will, among other duties, be expected to perform the following tasks:
  • Provide first-level contact and problem resolution for all users with hardware, software and application problems.
  • Install, configure, maintain and update all Servers/desktops/laptops/mobile devices, software.
  • Monitor, troubleshoot, track and resolve IT Help desk queries and/or problems.

Role Requirements:

  • Professional, Proactive and Productive attitude, whilst paying great attention to detail.
  • At least a Diploma in Information Technology or in a related field.
  • Full Grade Twelve Certificate.
  • Minimum of two (2) years’ experience in the IT Department of a reputable company.
  • Ability to work effectively under minimum supervision.
  • Good analytical and problem solving skills.
  • Must possess good interpersonal skills in order to maintain excellent relationships with internal and external customers.
  • Should have a creative mind-set and be willing to learn.
  • Good working knowledge of Microsoft Word, Excel and PowerPoint.

Kindly take note that:

  • Knowledge and hands on experience in software and hardware troubleshooting, help desk support and data visualisation tools will be an added advantage.
  • Do you match these requirements?
  • Please send your full application including:
  • A written essay with a minimum of 300 words on the following topic: “Briefly outline how you would set up and run a mobile device management system at VITALITE Zambia for company owned inventory.”
  • CV
  • 2 References (previous employers)
  • Copies of academic certificates

Method of Application

Kindly send an E-mail indicating the role you are applying for in the subject of the email or bring your application in person to the VITALITE Sales and Service Center at HQ,

15 Lubwa Road,

Rhodes Park,

Lusaka.

Kindly note that applications that do not include the written essay will be automatically disqualified. plagiarised work will not be accepted.

Application deadline
5 Jun 15:00
Email applications to
recruitment@vitalitegroup.com
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