First Alliance Bank Zambia Ltd
First Alliance Bank Zambia Ltd
Posted Job
5 months ago

Visa IT Officer

First Alliance Bank is a dynamic and technologically Innovative Financial Institution in Zambia. We are inviting applications from suitably qualified persons to fill the following position:

  • The successful candidate will be responsible for the following functions among others:
  • Participate in the deployment of the Cards activity (Systems, Procedure, Team)
  • Manage the Cards team on day to day operation
  • Implementation of VISA related Projects of the Bank
  • Following up for the Cards System/Gateway implementation
  • Bank’s Cards support & Operations
  • Follow-up on issues and Change Request
  • Participate in Cards systems implementation
  • Take care of daily operation on acquiring/issuing
  • Manage ATMs and POS operations for the bank
  • Monitor Cards & Fraud activities
  • Work with VISA, ZECH L, Third Party Processor Switch
  • Provide Helpdesk support and resolve problems regarding system or hardware
  • Testing and evaluate new technology
  • Handle Customer Relations implementation and customers’ needs


  • University degree in IT or equivalent
  • Experience in the banking industry, Cards system and Gateway, Debit/Credit card & POS operations, Knowledge in working with ATM and POS, setting up Cards activity, knowledge of international standard (PCI-DSS);
  • Knowledge of card schemes (VISA, Master card, Union-Pay), SQL and charge back
  • Effective communication and management skills
  • Autonomous, quick learner, and pro-active
  • Must be fully conversant with Visa Card rules, transactions flows and preferably the message formats.
  • A fair knowledge in EMV and 3D Secure transactions especially from a dispute resolution perspective
  • Ability to meet deadlines whilst maintaining quality.
  • Strong knowledge of Microsoft suite.
  • Ability to work under pressure and within a tight timelines
  • Analytical skills

Method of Application

Suitable candidates are invited to submit their application together with a detailed CV to the following email:

Application deadline
25 Jun 12:20
Email applications to
First Alliance Bank Zambia Ltd image
First Alliance Bank Zambia Ltd
Personal banking
Business banking
Corporate finance
E Banking
Established in 1994, this bank is committed to its customers' success. First Alliance Bank Zambia has successfully overcome various challenges over the years by adopting high standards of ethical principles and prudential norms. The bank offers a personal and business banking services to a broad spectrum of customers. The bank also provides E Banking services through an online banking website that allows customers to access virtually all account information, transactions and balances from their office or home.

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