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Value-Added Services Engineer

Behaviourial skills:

Good communication skill, right attitude to work

Functional skills:

System Administration (Unix & Windows) Unix scripting Knowledge of Signaling, SS7, Knowledge of Roaming protocols, messaging protocols SMPP, HTTP etc. IP networking and routing Interpersonal skills.

Education details – Bachelor’s Degree

Job Description –

  • Experience on VAS platforms such as messaging systems, USSD, Roaming solutions, Content and Call management systems and RBT
  • Knowledge of VAS protocols: SMPP, HTTP get/post, HTTPS as well as other known standard protocols like, Diameter, SNMP, SOAP etc.
  • Sound knowledge of Linux and Window OS and Hardware infrastructure support
  • Knowledge of IP/LAN routing network
  • SQL/Oracle Server database administration
  • Software support using ASP.NET, C#, Java and MS SQL Server database.
  • Excellent oral and written communication and inter-personal skills
  • Ability to work in a team environment and interface with internal and external customers across different locations and time-zone.
  • Ability to participate in a 24/7 operations environment.

Role & Responsibilities

  • Support in the daily operational support activities of VAS platforms.
  • Carrying out preventive health checks, housekeeping activities, daily backup activities
  • Resolve and respond to customer incidents raised through Service desk and relevant channels
  • First level application troubleshooting in case of problems and coordinate with L2 and SMEs for resolving technical incidents and providing RCA report details.
  • Support in project management related value-added services, including service rollout and service performance improvement.

Method of Application

Submit your CV and application on company website:

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