Maryland Global Initiatives Corporation Zambia (MGIC)
Posted Job
4 months ago

Regional Community Mobilisation and Linkage to Care

The Regional Community Mobilisation and Linkage to care officer position will coordinate all aspects of demand creation and mobilisation of selected communities and districts for the survey. S/He will work to support the coordination and implementation of the ZamPHIA 2020 community engagement strategies that encourage participation assuring the community of confidentiality, safety, and, security. The position will work with multi-sectorial stakeholders at the national, provincial, district, and community levels. The position will conduct a quality clinical approach to Home-based Testing and Counselling, linkage to care, and return of actionable test results and provide support to field teams responsible for linking information to facilities. S/He will conduct monitoring to ensure that the communities are aware of the survey and willing to participate. S/he will provide support to districts and health facilities in the implementation of LTC and RoR activities. This position is 90% fieldwork oriented.

Community Mobilisation (60% level of effort):

  • Identifies stakeholders, opinion leaders, and community gatekeepers in target communities
  • Lead community mobilisation efforts at the provincial, district levels and community/household level
  • Partners with civil service organizations or other entities that can mobilize and ensure active participation in the survey
  • Recruits and supervisors the community mobilizers in target communities
  • Mobilizes targeted communities, creates awareness and uses creative messaging to disseminate messages using local media and other innovative strategies
  • Actively Advocates for the project with local authorities, village leader, and civic/ religious
  • Develops and implements a plan to monitor community acceptance of survey activities
  • Implement knowledge, attitude, and practice surveys to provide inputs for the development of the questionnaires and methodology.
  • Contribute to in content specific media messaging that relates and encourages participation in the survey
  • Motivate and encourage survey teams and provide constructively feedback and oversight at the grass-root level
  • Ensure community entry procedures are completed. Lead the team in making courtesy calls and visits to provincial, confirm arrangements with facilities and District Health Directors prior to visits
  • Ensure the team is adequately equipped and be responsible for logistics involving community mobilizers
  • Support the day-to-day operations of the field team.
  • Track team progress ensure efficient completion of demand generation assignments at households
  • Supervisors the day to day works of community coordinators
  • Develops the field micro plan and ensures timely execution

Linkage to Care (40% level of effort):

  • Motivates and encourages survey teams and provides constructive feedback and oversight
  • Responsible for return of results and linkage to care of all clinically actionable tests and survey quality monitoring.
  • Supervises Interviewers and monitors the operations of the referral system for HIV positive participants
  • Liaises with the District ART Coordinators and facility healthcare workers to ensure that the referral system is optimal for effective linkage to care services.
  • Support supervision of ALTC processes that include the activation of the ALTC activities by phone and in-person visits
  • Ensures that facilities uphold the ethical standards required for RoR and ALTC in the survey
  • Supports facilities in optimizing facility workflows to ensure that participants who are referred from the survey are easily identified and seen accordingly
  • For a collection of results
  • For linkage to care both active and passive linkage
  • Supports facilities in the use of Program Mwana and ZAMPHIA 2020 registers as components of the data management system for RoR and LTC
  • Work with Community-Based Volunteers, PEPFAR IPs, and local health facilities to strengthen linkage to care at the facility
  • Monitor the linkage of assigned eligible participants to appropriate MOH/Facility POCs for passive and active LTC
  • Participate in weekly ALTC meetings from the ZAMPHIA secretariat with MOH/facility referral persons of contact in which new ALTC cases are assigned
  • In collaboration with the LTC Lead and the data management team, ensure that ALTC logs are routinely available and are of acceptable data quality.
  • Work with the LTC Lead to liaise with counselors/interviewers and Team Leads to troubleshoot issues with obtaining consent for ALTC and data quality issues relating to ALTC in the field
  • Review the weekly ALTC summary reports which include summary statistics of ALTC eligibility, consents, and outcomes statuses.
  • Work with field Teams to identify root causes for gaps identified from the weekly summary statistics
  • Reviews the content of the incident reports for LTC before submission to the Ethics and Regulatory Lead
  • Monitor the quality, of reports and the timely submission of incident reports for LTC from field Team Leads
  • Ensures feedback is given to teams on incident reports from Ethics and Regulatory Lead and remediation actions are taken
  • Coordinate and support logistical needs to all entities who perform ALTC as necessary, which may include stipends, transportation and reimbursement for transportation
  • Routinely reviews ALTC registers from facilities and uses data therein to update case-level information in the ALTC log
  • Liaises with the District ART Coordinator to ensure supervision of facility staff for correct clinical management for participants and the relevant national tools updated: which include HIV Care and Treatment Registers, High Viral load Register, Patient Charts, HIV Testing Services Register Liaises with the Satellite Lab and data management teams where on sample and data quality issues related to RoR and LTC
  • Responsible for delivering results to participants that had discrepant HIV test results and are resolved by the laboratory
  • Ensures that district management teams assigned to the ZAMPHIA LTC support sensitization and re-orientation activities to facility staff and community health workers in ZAMPHIA 2020 referrals and ALTC procedures.


  • Bachelor’s degree in Social Sciences, Diploma in Health-related program- MPH is a Plus
  • Knowledge of Zambia health sector
  • Strong experience and understanding of integrated community health programs including HIV prevention, care and treatment services
  • Strong understanding of engaging with communities and partnership development
  • Experience in strategy development and planning
  • Extensive experience of implementing Community-Based Programs
  • Excellent stakeholder engagement skills
  • Excellent analytic skills coupled with good report writing
  • Ability to multitask and work with multidisciplinary teams
  • Strong work ethic, high level of dedication
  • Self-starter, problem solver, innovative and work with minimum supervision
  • Experience working in a similar role on a Population-based HIV Impact Assessments (PHIA) field survey in LMIC a plus

Knowledge, Skills, and Attributes:

  • Able to maintain high levels of confidentiality
  • Ability to multi-task and work with minimal supervision
  • Fluent English is written and verbal communication skills. Fluent in AT LEAST two (2) of the seven (7) major local languages namely Bemba, Nyanja, Tonga, Lozi, Kaonde, Lunda and Luvale.
  • Demonstration of planning and organising, interpersonal skills (active listening, empathy, social awareness, emotional awareness) with cultural sensitivity
  • Leadership skills with the ability to direct, delegate, motivate and inspire other team members
  • Should be knowledgeable on the culture of the different regions
  • of the 7 major languages
  • Flexible, willing to travel to any part of Zambia and work weekends and public holidays during the survey implementation period.
  • Must be ready to be available for the duration of the survey period
  • Must be able to work during evenings and weekends
  • Must be willing to work in rural areas and camp

Method of Application

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