Agora Microfinance Zambia Ltd (AMZ)
Posted Job
3 months ago

Trainee Client Officers

Location: Choma and Solwezi

Reports to: Area Manager

Minimum Qualification: Diploma in in Business, Agriculture, finance or marketing

Job Overview

The Trainee Client Officers will be based in Choma and Solwezi. The main purpose of the job is to drive sales for non-loan products and managing credit cycles for loan products (marketing, client screening, client training, loan appraisal and assessment, loan application, disbursement, collections and general loan management, complying always with the Operations Policy and Procedures and maintaining good relationship with clients as well as accurate recording of cash movements.


  • Diploma in in Business, Agriculture, finance or marketing
  • Good written and spoken English
  • Strong commitment to work in the field
  • Ability or willingness to Ride a motorbike is a must
  • Good interpersonal Skills
  • Good communication skills
  • Good calculation and explanation in numbers


  • Carrying out marketing activities to promote and recruit AMZ clients for all product offerings.
  • Train Small Group Business Loan (SGBL) and Village Banking Groups (VB) clients in AMZ loan offering methodology (marketing, SGBL/VB group formation meeting, SGBL/VB group registration and training meeting. SGBL/VB loan assessment and application.
  • Loan contract, disbursement and collection).
  • Micro loans and Small medium enterprise loans – marketing activities, client screening, loan application, loan assessment, loan appraisal, credit committee, loan disbursement, monitoring and processing repeat loans.
  • Ensure that applications for both group and individual loans are properly filled in and evaluated before sending to the Supervisor for his/her evaluation.
  • Ensuring that the loans are disbursed in accordance with the need and repayment capacity of the clients and AMZ policies and monitoring loan utilization of the members to ensure good quality.
  • Ensure that all transactions related to loans and savings are recorded properly and also cash handling are managed in the good manner.
  • Ensuring that all policies are implemented as per AMZ Operations policy
  • Solve the problem occurrence with clients
  • Any other tasks as assigned by the supervisor
  • Ability to ride a motor bike

Method of Application

ALL applications should be clearly labelled with preferred location and sent to:

AMZ is an equal opportunities employer.

Application deadline
27 Jul 07:35
Email applications to

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