Zambia Jobs in Lusaka, Zambia by MTN Zambia

Women are strongly encouraged to apply Responsibilities To deliver the algorithm and segmentation for offer targeting To manage the recommendation engine based on reinforcement analytics To manage reporting and the integration of Business Intelligent and CMS To manage ETL from the business perspective Establishing specifications & standards for development & implementation of BI Working with leadership team to develop & implement the BI & reporting strategy Create reports/dashboards/scorecards Create ad hoc reports for internal Business Intelligence team & external customers Prepare architecture for data, prepare strategies and provide business object solutions as per requirements Supervise and review efficient working of all Business Intelligence projects and analyze requirements and perform appropriate tests Administer projects, prepare updates and implement all phases for project to achieve all project objectives Analyze all complex data and identify requirements for business enhancement in project Candidate Requirements: First degree in Computer Science or Statistics and any related degree 3 years experience in the telecommunications industry Cross functional experience in IT and business Computer programming and development skill are an added advantage Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted Note that only shortlisted candidates will be contacted. How to Apply To apply for this job email your details to this email:

Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship, creaming it up with a “good together feel” Women are strongly encouraged to apply Responsibilities Plan and develop segment growth tactical strategy in conjunction with Product development and Brand teams Work with relevant units to develop and utilize customer engagement platforms based on customer insights for the segment. Effectively measure and evaluate activities and general performance within the youth value segment. Support in the development of relevant advertising/communication to the segment. Responsible for the youth segment customer acquisition from marketing Collaborate closely with Product & Offer Management team to understand product capabilities and benefits, create customer and partner-facing content for new releases and product launches Provide support on pricing and promotional strategy Track product and initiative success Participate in customer-facing forums, trade shows, industry forums and technology partner conferences Create and deliver product presentations, enablement materials and briefings to customers, customer experience and other stakeholders Youth Loyalty management Candidate Requirements First degree in marketing or any other Business/Commerce related degree 3 years Marketing experience within an FMCG or Advertising / Communications Industry Experience in the telecommunications industry Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted. Note that only shortlisted candidates will be contacted. How to Apply To apply for this job email your details to this email:

Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship, creaming it up with a “good together feel” Women are strongly encouraged to apply Responsibilities To conduct solution analysis on new Rich Media Services (RMS) To manage the RMS product roadmap and work on integration with multiple vendors To implement the treat customer fairly Programme To work with the brand team on developing compelling Go To Market for RMS services To manage service performance and revenue performance of the RMS services To implement new RMS services that will increase revenue and customer Performance analysis and reporting Candidate Requirements First degree in Marketing, social sciences and any related degree 2years experience in the telecommunications industry Experience with RMS and Value Added Services vendors Experience in marketing Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted. Note that only shortlisted candidates will be contacted. How to Apply To apply for this job email your details to this email:

We are good together Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship, creaming it up with a “good together feel” Women are strongly encouraged to apply Key Responsibilities To manage risks through facilitation of identification and assessment of the management of business risks of mobile money within MTN Zambia Facilitates the identification, assessment and action planning for the management of business risks through mobile money transactions in MTN Zambia, in collaboration with departmental Risk Champions Monitors the implementation of action plans for the management of risk in mobile money, and prepares reports highlighting progress and actions required to maintain plans on course Prepares and disseminates communication aimed at raising awareness of risk management within mobile money unit Provides risk management support for mobile money initiatives implemented within MTN Zambia Support and assist with the implementation of the Anti-Money Laundering directives Ensures that risk issues identified are monitored, reported, escalated to relevant person/s and (board) committee/s and that corrective actions are taken Develop and implement the appropriate operational risk and compliance and audit frameworks in MM and align these to MM, thus ensuring that appropriate governance processes and structures are in place Candidate Requirements Diploma in Accounting, Business Studies, or Law Proven data analysis skills with MS Office A minimum of 3 to 5 years’ experience of auditing/risk management (compliance experience will be an added advantage) within an internationally recognized practice/firm or banking environment. Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted Note that only shortlisted candidates will be contacted. How to Apply To apply for this job email your details to this email:

Women are strongly encouraged to apply Responsible for planning and execution of GSM and Mobile SIM registrations in line with ZICTA and Bank of Zambia (BOZ) Regulatory Requirements. The role also involves; continuous evaluation of processes and interfaces to ensure compliance of high-quality registrations, implementation of new acquisition processes and compliance of the existing customer base as per regulatory requirements. Responsibilities: Manages MTN Zambia KYC in line with BOZ and ZICTA KYC guideline. Assists in developing and managing MTN Sales Back Office operations, processes and procedures to ensure adherence to all regulatory and license requirements including KYC reporting, compliance tracking and investigation. Management of storage process in line with BOZ / ZICTA KYC guidelines. Develops and manages MTN SIM registration product training strategy. Manages contracts and application forms from dealers, business partners, merchants and customers. Monitors, coordinates and improves efficiency of support services such as IT, HR, Finance and MTZ central finance. Back office operational control and customer support including but not restricted to agent queries. Runs MIS reports and produces statistics e.g. trend analysis graphs Acts as a support link to Compliance and Finance on ensuring that KYC requirements are adhered to within the MTN Distribution Channel. Completes and returns daily/weekly/monthly operational reports. Assists the internal, external and state auditors during the conduct of their audits. Carries out any related duties that will enhance the mission of the job. Set goals and objectives for direct reports, monitor progress and maintain motivation Manages performance and career development of direct reports. Manage performance of team by periodic appraisals and mentoring. Identify staff training and development needs and support the implementation of necessary actions. Candidate Requirements A Bachelor’s degree in business or IT related field /Equivalent qualifications Grade 12 certificate Minimum of 5 years’ experience in area of specialisation in a medium to large organization with 3 years supervising/managing others Good understanding of KYC management process. Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted Note that only shortlisted candidates will be contacted How to Apply To apply for this job email your details to the email below:

Women are strongly encouraged to apply Responsibilities Provides delivery, technical and management oversight for all activities Oversees a project portfolio that addresses business and technical needs, achieving ‘On Time’ and ‘On Budget’ targets and customer scope and quality targets. Ensures projects are properly sequenced based on business priority, dependencies, and team capacity; assigns resources to projects and other work assignments; manages demand versus capacity gaps and resource contention issues. Ensures that standards and best practices are published, maintained, and enforced Reviews and approves all applicable project documents and deliverables Ensures that all customer expectations have been met through delivery of services or projects Manages and sets stakeholder expectations Manages respective disciplines throughout the life cycle; identifies areas of opportunity for improvements, simplification, and rationalization; ensures applications are maintained and serviced Participates in the creation and maintenance of application/product roadmaps in assigned domain. Monitors solution delivery performance metrics, measures, and Key Performance Indicators (KPI) to ensure quality and operational efficiency and effectiveness. Monitors performance domain Service Level Agreement’s (SLAs), and inputs into / participates in service reviews with business. Conducts performance appraisals of staff and provides career guidance though regular coaching. Secures appropriate resources for projects, engaging with the business, and facilitating service delivery Shapes thinking on how technology solutions support the goals of the business Analyzing business problems and key issues and developing strategic business analytic implementation plans (‘road map’). Provides a single point of contact and accountability and acts as the primary contact point for escalations within domain Candidate Requirements BSc Degree in IT/Software Engineering or related discipline. ITIL Certification Certification in Project Management (PMP, CAPM, PRINCE2) and/or Business Analysis will be an added advantage 5+ years IT experience with a variety of technologies supporting the full software development life cycle, including analysis, design, development, installation, support and modification 5+ years’ experience leading and managing development initiatives with a strong sense of software development methodology such as Agile, waterfall, etc. Advanced analytical, problem solving, and conceptual skills along with strong related technical skills, and a track record of successfully working as part of a team that organizes, plans, and executes large-scale projects from concept to implementation. A strong knowledge and background of the QA/Testing domain. Effective communication skills to interact with all levels of technology and business partners Excellent facilitation skills Analytical and methodical approach to problem solving; Self-driven and able to work independently Experience in the Mobile telecommunications sector will be an advantage. How to Apply To apply for this job email your details to the email below:

Women are strongly encouraged to apply Key Responsibilities Effectively manage the sales of Home Internet solutions based on set targets Develop and manage sales area Manage Business Clinics Able to plan and execution market storms Build and manage a client portfolio Monitor customer behavior and trends and provide feedback into sales processes Creating appropriate process and environment that promotes acquisition and retention Candidate Requirements Grade 12 with minimum of 5 ‘O’ levels Advanced diploma or University degree in relevant discipline Computer literacy Basic knowledge of sales. Selling, communication and marketing ability Able to work with minimum or no supervision Good negotiation skills Self-motivated, dynamic and a self-starter Team player How to Apply To apply for this job email your details to the email below:

Responsibilities Develop strategy for the Corporate Services function in line with MTN Group requirements and global best practice in order to ensure that the organization is viable both internally and externally Prepare Corporate Services annual work plans and budget and ensure the effective execution thereof for the achievement of business objectives Offer legal services advice and representation to advance and protect the commercial interests of MTN Zambia Provide leadership in managing disputes and litigations involving MTN Zambia Provide recommendations regarding interconnect strategies and frameworks and participate in negotiations and review of interconnect agreements with other operators & capacity leasing agreements Build capacity within MTN Zambia to comply with legal and ethical standards, practice good corporate governance and effective leadership Create and maintain amicable working relationships with regulators and ensure sustainable stake holder engagement Monitor and keep MTN Zambia abreast with policy developments, bills and new policies within the legislative/regulatory arena Lead MTN Zambia to best practice through the social impact achieved through Corporate Social Investment initiatives Prepare periodical and Group reports on the performance of the department as required Good public relations with well built professional, corporate and social networks Candidate Requirements LLB or other recognized law degree from a reputable institution. Master’s Degree in relevant area of Law Advocate of the High Court and Supreme Courts of Zambia Post Graduate training in Telecommunication Regulation will be a definite advantage. Advanced Management Development Program At least 7-10 years’ experience in corporate and legal services of which 3 years must be at senior management level. Telecommunications experience is advantageous. How to Apply To apply for this job email your details to the email below:

Responsibilities Develop strategy for the Corporate Services function in line with MTN Group requirements and global best practice in order to ensure that the organization is viable both internally and externally Prepare Corporate Services annual work plans and budget and ensure the effective execution thereof for the achievement of business objectives Offer legal services advice and representation to advance and protect the commercial interests of MTN Zambia Provide leadership in managing disputes and litigations involving MTN Zambia Provide recommendations regarding interconnect strategies and frameworks and participate in negotiations and review of interconnect agreements with other operators & capacity leasing agreements Build capacity within MTN Zambia to comply with legal and ethical standards, practice good corporate governance and effective leadership Create and maintain amicable working relationships with regulators and ensure sustainable stake holder engagement Monitor and keep MTN Zambia abreast with policy developments, bills and new policies within the legislative/regulatory arena Lead MTN Zambia to best practice through the social impact achieved through Corporate Social Investment initiatives Prepare periodical and Group reports on the performance of the department as required Good public relations with well built professional, corporate and social networks Candidate Requirements LLB or other recognized law degree from a reputable institution. Master’s Degree in relevant area of Law Advocate of the High Court and Supreme Courts of Zambia Post Graduate training in Telecommunication Regulation will be a definite advantage. Advanced Management Development Program At least 7-10 years’ experience in corporate and legal services of which 3 years must be at senior management level. Telecommunications experience is advantageous. How to Apply To apply for this job email your details to the email below:

Responsibilities Build and maintain a compliance universe for both regulatory obligation and policies and processes, that will be used as the base for development, enhancement, monitoring and oversight over compliance requirements in this space Hold relevant business units accountable for the implementation of effective strategies to ensure compliance to all relevant laws and regulations and policies and processes Stay abreast of all relevant compliance and regulatory requirements, assess the impact of these and assess whether the business is adequately informed to prepare for changes Work with the MTN Regulatory functions and provide input into Regulatory policies/regulations, legislative framework and future impact of new Regulatory policies and legislation – with a specific focus on the impact of such regulations or policies on MTN’s business Monitor the effective cascading of the Compliance strategy into the Compliance Monitoring business plans to ensure vertical alignment and horizontal integration with other interfacing strategies Promote and support a risk minimizing culture in alignment with Compliance’s role as the second line of defense Monitor compliance to relevant laws and regulations and policies and processes, through the introduction and execution of an effective compliance program Provide input into development of new MTN policies. Implement standards for testing methodologies, techniques and procedures and conduct robust quality standard programme Deliver an effective second line of defence through the operationalization of the Compliance Monitoring and Testing model across MTN Monitor and report to MTN leadership on the compliance of best practice and processes Maintain continuous oversight of collection and dissemination of any regulatory, Compliance Monitoring and Testing and audit issues to provide ongoing reporting to the Head: Risk and Compliance Promote and support a risk minimizing culture in alignment with Compliance’s role as the second line of defense Lobby key stakeholders to shape and change policy and draft legislation impacting on Compliance Candidates Requirements: Minimum of 4-year tertiary degree MBA or master’s advantageous Relevant certification / accreditation / membership with professional body as required for role Minimum 5 years of Compliance Experience, with at least 3 years in an Enterprise Risk / Risk environment in a medium to large Organisation Experience in risk assessments is mandatory Experience in working across diverse cultures and geographies (advantageous) Understanding of risk environments for telecom industry sector is advantageous Understanding of emerging markets is advantageous How to Apply To apply for this job email your details to the email below:

Responsibilities Create and execute detailed test scripts, test plans and test cases Work closely with Application Engineers to create test specifications. Review and analyze User Requirements Specifications. Assist in the identification, evaluation, and implementation of vendor-supplied package releases Assist in confirming the functionality as well as the compatibility with existing product features Ability to tackle problems that require extensive data gathering, investigation, review, and analysis Participate in brainstorm and design sessions with the intent of writing and completing test scripts for the use by any system tester or QA staff member Ability to completely and concisely write all necessary project documents required to complete project audits Read, understand, and interpret complex business and technical designs. Candidate Requirements: Bachelor’s degree preferably in IT/Software Engineering or related discipline Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions Strong communication skills, ability to interpret business rules and technical design Ability to analyze a situation and isolate root causes Proficient in Microsoft Office products (particularly Project, Visio, Word and Excel) Technical skills can be trained. How to Apply Submit your CV and application on company website:

Responsibilities Prepare annual plan and budget to implement Sales and Marketing Regional strategy Build strong distribution network within the Region, and manage the relationships between MTN and Distributors and stake holders in the marketing fraternity Lead the identification of new sales opportunities and focus sales effort through the Regional Managers Liaise with Regional Managers to ensure adequate support is provided to distributors ensuring appropriate branding, adequate stocks, capacity building, training on any new products and services and resolution of conflict Liaise with Marketing and Regional Managers for any research, campaigns and other marketing activities Liaise with Networks for the resolution of any network problems in the Region through active participation in the Global forum meeting Effectively manage the development of direct reports, linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance Stay abreast of developments in Regions of expertise and performs to the highest ethical and professional standards Candidates Requirements Degree or equivalent in Sales/Marketing/Commerce; master’s degree added advantage 5 years sales experience Administration and Operational Management experience Telecommunications experience an advantage GSM and Mobile Money telecommunications knowledge How to Apply Submit your Cv's to the email below:

MTN Zambia is part of the MTN Group a multi-national telecommunications company with a footprint in 22 countries in Africa and the Middle East. It started its operations in Zambia in 2005 after acquiring the then Telecel. Responsibilities Contributes to the achievement of targets for revenues, profitability and customer satisfaction within the Segment by executing customer acquisition and retention plans. Assesses product and service needs and prepares proposals for solutions within our value proposition for Enterprise clients. Processes the service contract for new clients following MTNZ policy and established procedure. Conduct education sessions for new clients to ensure that clients understand and optimise the use of new products and services, leading to high satisfaction levels Develops and maintains good business relationships with clients to ensure that a high level on-going technical support post implementation of solutions meets client expectations. Provides information for the analyses of client account performance for purposes of optimising sales and penetration into existing Enterprise customers through appropriate life cycle management to grow revenues and value. Applies MTN Enterprise policies and principles appropriately in all acquisition and retention activities. Ensures that clients meet their payment obligations on a timely basis. Stays abreast of developments in area of expertise and performs to the highest ethical and professional standards How to Apply To apply for this job email your details to the email below:

MTN Zambia is part of the MTN Group a multi-national telecommunications company with a footprint in 22 countries in Africa and the Middle East. It started its operations in Zambia in 2005 after acquiring the then Telecel. Responsibilities The Marketing coordinator will be responsible for assisting in the execution of strategies, brand management and campaigns. In conjunction with the Media Agency and Products and Sales Teams, plan and develop media and go to market strategy. To assist in drafting briefs and manage the day to day interactions with all relevant Media and Creative Advertising agencies. Assists in the implementation of the brand equity building strategies for master brand in line with the group expectations to ensure consistency in the brand. Event Planning and implementation Draft and build reports for Management decision making Implements rollout plans and route to market strategy for all master brand initiatives to ensure successful execution thereof. Initiating effective marketing campaigns online and run regular social promotions and track their success e.g. Facebook and Twitter chats, LinkedIn discussions etc. Building and managing a rich content/editorial calendar that attracts a qualified audience to our chosen digital platforms. Assisting in budget management through regular reporting of budget utilization and submitting and reconciling expense reports Provide Brand support to other departments Support in the management of the production of advertising creative materials e.g. outdoor, TV and radio In conjunction with the Media Agency, develop media plans and strategies Provides weekly/monthly reports Update and maintain policies and procedures How to Apply To apply for this job email your details to the email below:

MTN Zambia is part of the MTN Group a multi-national telecommunications company with a footprint in 22 countries in Africa and the Middle East. It started its operations in Zambia in 2005 after acquiring the then Telecel. Responsibilities Shall ensure to articulate and enforce all procedure and rules pertaining to sales process, cash and all payment management and environment. Process provisioning through the Sales Support, for products and services for new clients Develop and maintain good business relationships with clients Provide information for the analyses of client account performance and ensure that they meet their payment obligations on a timely basis. Provide input and feedback to company on market trends, needs and activities through Direct Sales Agents Focus on relevant market segments for the development of segment specific value propositions. Manage and resolve day to day operational requirements of the Indirect Sales portfolio. Plan and manage delivery of projects and products relevant to the Indirect Sales portfolio all across the country Develop and maintain indirect distribution channels for the EBU products and services Manage the existing Reseller’s and drive acquisition through our partners and various Sales touch points Push Connected Home sales across Zambia Drive revenue growth by offering Connected Home solutions and repeat business for ALL Home owners Increase momentum for sales and marketing awareness for ALL Indirect sales related services Lead the Indirect Sales team and provide guidance, coaching and mentor-ship Formulate budget and align to organization’s annual targets Oversee the CHAMP deployment and management of activities as and when they are in the employment of MTN Zambia. How to Apply To apply for this job email your details to the email below:

Responsibilities Build strong distribution network within the area, leading to the recruitment of distributors with presence in peripheral areas or strategic growth areas. Prepares annual plan and budget to implement area strategy and translate plan into sales targets. Provide support to appointed Distributors, including appropriate branding of distributor facilities, supply of adequate stocks, building of capacity, training on any new products and services and resolution of conflict amongst distributors. Monitor distributor performance through sales reports and take action to ensure targets are met. Support Area Representatives in the identification of new sales opportunities in the area and manage the area sales team towards goals set. Reports on key accounts in the area on a weekly, monthly, quarterly and half-yearly basis, ensuring reports are accurate and on time. Provides market and customer information and intelligence to Marketing. Liaises with Networks for the resolution of any network problems in the Area. Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTN Employee Value Proposition to achieve optimum performance. Candidates Requirements Degree or equivalent in Sales/Marketing/Commerce 4 Years sales experience Administration and Operational Management experience Telecommunications experience an advantage How to Apply Submit your CV to:

Responsibilities Grow mobile money merchant ecosystem and numeric distribution in the territory Build merchant distribution infrastructure and grow numeric distribution in the territory Drive merchant recruitment in the market Ensure achievement of targeted merchant transactions & volumes Build equity at the retail point and ensure visibility to drive merchant payment volumes Communication of promotions to the merchant channel & ensure customer knowledge of promotions Training of all merchants on promotions, products & services Manage below the line activities in the allocated Zone Candidates Requirements Bachelor’s Degree or Diploma in Marketing or Business Administration 2-3 years’ experience in a dealer Management function or FMCG sales environment Manages negotiations Market awareness Ability to monitor own work How to Apply Applications should be e-mailed to: Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted:

Key Responsibilities Implement the Trade Marketing strategic plan aligned to the departmental business plan. Analyze competitor actions and positioning regarding Trade Marketing activities and steer programs to retain high ground. Identifies, evaluates and assesses new opportunities aimed at increasing brand visibility, brand affinity, revenue and product uptake and seek for approval through the Trade Marketing Manager. Drive best practice, continuous improvement and innovation for Trade Marketing activities at process and procedure levels. Ensure effective distribution of Point of sale material to target markets. Ensure effective distribution of soft and hard elements to target markets. Manage material inventory by monitoring stock levels and reporting to Trade Marketing Manager. Conduct periodic trade audits and ensure gaps identified are presented to the line Manager for escalation to relevant departments for closure. Conduct Stadia branding. Conduct event branding Conduct periodic trade clean ups by removing obsolete Point of sale material in the trade. Preparing Trade Marketing weekly and monthly reports. Candidate Requirements Diploma in Marketing or any other Business/Commerce related studies. Minimum of 2 years’ experience in Trade Marketing and or Brand Management in a dynamic and fast-moving goods/services industry. Basic GSM and Telecommunication Fundamentals. Experience in the use of Microsoft Office packages. How to Apply Submit your CV to:

MTN Zambia is looking to recruit young, bright and ambitious individuals to integrate their expertise into our organization. The Graduate Trainee Programme is designed to give graduates best hands-on training specific to MTN business units and particularly in Finance, Information Technology, Networks, Marketing, Sales and Human Resource. The program shall be for a period of 24 months. Applications are now invited from suitably qualified fresh graduates from recognized universities to join MTN Zambia in the fields stated above. NOTE that the Graduates: Must hold a full Grade 12 Certificate; with 5 credits or better of which English and Mathematics are a must. Must have a degree and graduated not earlier than 2016 with merit or better in the field of Accountancy, Commerce, Full CIMA/ACCA or CA: Computer Science/ lnformation Technology with a strong bias in Software development/programing and database systems/ Mathematics/ Economics/ Statistics/ An Equivalent of Bachelor’s degree/technical certification in Telecommunications or relevant field/ Human Resource Management/ Public Administration/ Business Administration. Must not be more than 30 years old Be enthusiastic, and have a high attention to detail Strong analytical, problem solving and communication skills Independent, self-motivated and hard working Zambian nationals who can read, write and speak Chinese are encouraged to apply. Females are strongly encouraged to apply. How to Apply Submit your CV to:

Key Responsibilities Effectively manage the sale of SME and Home Internet solutions based on set targets Develop and manage sales area Manage executive customer clinics based on set targets. Ensure smooth execution of market storms Monitor customer behavior and trends with comparisons to competition and feedback into sales process Adhere to allocated schedules Create an appropriate process and environment that promotes acquisition and retention Stock and cash reconciliatio Candidate Requirements Advanced diploma or University degree in relevant discipline Grade 12 with minimum of 5 ‘O’ levels Computer literacy Basic knowledge of sales. Selling and communications and marketing ability Able to work with minimum or no supervision Good negotiation and selling skills Fast learner, enthusiastic, innovative, good people and communication skills Self-motivated, dynamic and a self-starter Team player How to Apply Submit your CV to:

Key Responsibilities Contributes to the achievement of targets for revenues, profitability and customer satisfaction within the Segment by executing customer acquisition and retention plans. Assesses product and service needs and prepares proposals for solutions within our value proposition for Enterprise clients. Processes the service contract for new clients following MTNZ policy and established procedure. Conduct education sessions for new clients to ensure that clients understand and optimise the use of new products and services, leading to high satisfaction levels Develops and maintains good business relationships with clients to ensure that a high level on-going technical support post implementation of solutions meets client expectations. Provides information for the analyses of client account performance for purposes of optimising sales and penetration into existing Enterprise customers through appropriate life cycle management to grow revenues and value. Applies MTN Enterprise policies and principles appropriately in all acquisition and retention activities. Ensures that clients meet their payment obligations on a timely basis. Stays abreast of developments in area of expertise and performs to the highest ethical and professional standards Candidate Requirements Business/Marketing or equivalent professional Diploma Grade 12 Certificate 2 years’ experience in a sales environment, at least a years’ experience in Telecommunications Knowledge of GSM and ISP Environment. Knowledge of MTN products and Services Understanding various converging technologies Understanding of various corporate requirements How to Apply Submit your CV to:

Responsibilities Build and maintain a compliance universe for both regulatory obligation and policies and processes, that will be used as the base for development, enhancement, monitoring and oversight over compliance requirements in this space Hold relevant business units accountable for the implementation of effective strategies to ensure compliance to all relevant laws and regulations and policies and processes Stay abreast of all relevant compliance and regulatory requirements, assess the impact of these and assess whether the business is adequately informed to prepare for changes Work with the MTN Regulatory functions and provide input into Regulatory policies/regulations, legislative framework and future impact of new Regulatory policies and legislation – with a specific focus on the impact of such regulations or policies on MTN’s business Monitor the effective cascading of the Compliance strategy into the Compliance Monitoring business plans to ensure vertical alignment and horizontal integration with other interfacing strategies Promote and support a risk minimizing culture in alignment with Compliance’s role as the second line of defense Monitor compliance to relevant laws and regulations and policies and processes, through the introduction and execution of an effective compliance program Provide input into development of new MTN policies around AML, Ethics, and other compliance sub-functions Implement standards for testing methodologies, techniques and procedures and conduct robust quality standard programme Deliver an effective second line of defence through the operationalization of the Compliance Monitoring and Testing model across MTN Monitor and report to MTN leadership on the compliance of best practice and processes Maintain continuous oversight of collection and dissemination of any regulatory, Compliance Monitoring and Testing and audit issues to provide ongoing reporting to the Head: Risk and Compliance Promote and support a risk minimizing culture in alignment with Compliance’s role as the second line of defence Lobby key stakeholders to shape and change policy and draft legislation impacting on Compliance Candidates Requirements Four 4-year tertiary degree MBA or Masters advantageous Relevant certification / accreditation / membership with professional body as required for role Minimum 5 years of Compliance Experience, with at least 3 years in an Enterprise Risk / Risk environment in a medium to large organisation Experience in risk assessments is mandatory Experience in working across diverse cultures and geographies (advantageous) Understanding of risk environments for telco industry sector is advantageous Understanding of emerging markets is advantageous How to Apply Submit your CV to:

Key Responsibilities To assist the Finance Manager in the overall financial management of Mobile Money in accordance with established policies, procedures and standards. All business financial controls. To developed and manage Financial, risk and audit process. Responsible for all financial controls and management of financial administration staff. To ensure that back-office financial control is in place. To run MIS reports and produce statistics e.g. trend analysis graphs. To ensure the tracking of all Financial, Bank reconciliations, Audit and Risk. Responsible for Budgeting and reforecasting. To be responsible for Tax computation and Tax administration . To ensure Statutory obligations are paid on time. Reconcile funds in control Account and follow up items above 30 Days Reconciliation of Sub-ledger to Ledger as well as third party statements Group Money Report Compilation of Statutory Financial statements Track budget against actual and report variances with full analysis (Management Accounts) Mobile Money Monthly Report (OPCO report) Evaluate management accounting systems for improvement Commission Computations and Payout (Transaction commission, Super-Agent, Champ Commission, and Registration) Candidate Requirements ACCA, CIMA, Degree in Business or Accounting and a member of ZICA 3-5 years’ experience in busy financial environment Financial management and audit training and experience. Proficient with IFRS’s and IFS accounting package Good organizing and coordination abilities Knowledge of anti-money laundering and risk management Experience with fraud prevention How to Apply Submit your CV to:

Key Responsibilities To enforce Security Policies and Standards across the OPCO Develops and implements quality assurance problem reporting processes and systems. Analyzes deficiencies in service or performance and recommends product or service improvements to address problems Coordinate the definition of IT Balance Scorecard metrics including the measurements, targets and reporting frequency. Conduct periodic audit of the reported KPIs to ensure the accuracy of the measurements Custodian of all IT policies, Processes and Procedures (PPP) and ensuring they are reviewed and signed off at least once every year. Maintain focus on the management of key customer related services which cut across the whole department to monitor and review the end to end flow of the service and drive for optimization to the benefit of the Customer. Reporting customer related service performance and drive to ensure regulatory and litigation related risks are effectively managed. Ownership of Continuous Service Improvement Process maintaining a Service Improvement Plan based on outcomes of Service Performance Reviews, Improvement actions from RCAs, etc and driving the execution and reporting of the Service Improvement Plan. Candidate Requirements BS in Computer Science, Information Management Certified Information Systems Auditor (CISA) and/or Certified Information Security Manager (CISM) an advantage 2 years progressive experience in computing and information security, including experience with Internet technology and security issues International certification in Systems Audit Problem Solving and Root Cause Analysis techniques How to Apply Submit your CV to: