One of my clients an International Medical Equipment Company with offices in Zambia is looking to recruit a Country Manager for their Zambia operations.
The ideal candidate must have experience in service management because the company does not only sale medical equipment but also services it:
Organisation seeks a suitably qualified, high-energy performer with drive, to fill the above varied and
challenging position, responsible for all the Organisation products sold in Zambia, reporting to the regional
Africa & Projects Equipment & Service Director.
This is a great opportunity to join a dynamic growing business and carries a very broad range of responsibilities.
As the Country Manager, you will be responsible to:
Execute on the strategy to drive profitable growth for the total solutions portfolio in Zambia and achieve
the financial goals for revenue, operating income and other efficiency and profitability metrics as
determined by the operating plan.
Lead all resources needed to support Sales & Service growth and improve profitability.
Represent the company in the country at all levels within the Healthcare Customer base.
Ensure aligned and integrated policies and practices (Finance, HR, etc.) whilst driving the right
organizational design and expense controls.
Implement optimal go-to-market strategy in line with regional and International directions, maximizing customer satisfaction
Coach the Sales, Sales support, Service and/or Marketing teams to higher margins and gather a deep understanding of both customer needs and the organization's cost structure.
Strategize on the future development of the various segments in the market by identifying potential market niches and avenues for growth
Interact effectively with the Business Unit marketing strategies to effectively differentiate our solution offering
Interacting with the Organisation Equipment Suppliers, Product Support Teams, Service Support Teams etc.- to setup and execute appropriate & profit focused strategies within the Country
The successful candidate will have the following:
A degree in either in business or alternatively life sciences
Minimum of 5 years of general management and sales experience in the Medical Device industry
Minimum of 5 years of experience in a leadership role
The successful candidate should be able to demonstrate the following:
Strong understanding of both Sales & Service Functions
Familiarity with the health care system, an excellent understanding of the decision-making process in hospitals, and a good understanding of purchasing groups of key accounts
Be able to build effective relationships with key decision makers;
Have strong leadership skills as well as managerial skills;
Have very good communication skills with the ability to motivate teams;
Be computer literate (Excel, Internet, Word, and PowerPoint);
Have the ability to work under pressure and still maintain high standards;
Be a self-starter, deadline and results oriented;
Provide sales and services to customers.
Resolve and troubleshoot complex sales and services issues of customers.
Build relationships with customers through follow-up of services.
Perform competitor products and services analysis.
Improvise changes in sales and service strategies.
Handling Discipline and Grievances.
Experience in successfully managing Externally -Funded projects
Proven ability to establish strong working relationships with a variety of stakeholders including
government representatives, non-profit associations, donors, media, academic and research institutes,
and other stakeholders
How to apply
If you match the above job description and are interested, then send you updated CV to the email below: