Cavmont Bank Ltd is a diversified financial institution with 20 outlets across the country that provides high quality products, services and financial solutions to the Retail and Corporate markets. We are looking for outstanding Human Resource with extensive experience at Senior Leadership level in high profile and complex environments with exemplary levels of performance history, who are decisive and tenacious, with a track record of delivering growth; and who attract and create talented, high performing teams:
The position of Enquiries Clerk reports directly to the Branch Administrator and ensures that client enquiries and complaints are handled in a professional and efficient manner.
Assisting and advising more junior enquiry clerk’s and assistant’ s to carry out daily tasks in such a manner that customer service is promoted.
Key Performance Areas (Kpas)
Responsible for attending to clients, dealing with enquiries, providing correct information and for referring clients.
Experience, Knowledge & Skills
Knowledge of the system and processing activities
Professional image and grooming
Self-confidence and interpersonal skills
1 year general banking experience
Good knowledge of bank’s procedure manuals
Computer literate (knowledge of Word, Excel)
Full Grade 12 certificate with credits or better in English and Mathematics • A post graduate qualification will be an added advantage.
How to apply
We welcome applications from suitably qualified candidates, which include a cover letter and comprehensive curriculum vitae, via email only to: