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Yalelo is seeking a highly analytical, meticulous, and hands-on HR Officer with experience in the FMCG industry. The HR Officer will report directly to the Production- HR Business Partner. The Right-Fit candidate will: Perform generalist HR functions Handle employee records Update the HR database with current information. Address employee queries Assist with coordinating HR projects Monitor Time & Attendance compliance and all other HR and employee management policies Prepare and submit monthly IR reports that include, labour turnover, absenteeism, absentees, Sick Leave, Annual Leave, etc. Manage and maintain all Industrial Relations data. Speak Fluently in conversational Tonga Our HR Officer should have: Minimum of 2 years HR experience BA/BSc Degree in Human Resources Management or any other relevant fields Refined knowledge of Zambian labour legislation and regulations Knowledge in Implementation of best-practice HR policies and procedures Good communication and interpersonal skills. Recruitment & Selection – interviewing skills Knowledge in HR Systems development and implementation Computer skills in Microsoft Office software Be able to work in a team. Be detail-oriented and meticulous. ZIHRM Membership Competencies Honesty: Must always convey accurate data to management. Honesty is critical to help management problem solve any issues. Multi-tasking: Must be able to work in a fast-paced environment and follow procedures exactly, every time. Communication: Demonstrate effective communication and professionalism at all levels. Must be able to effectively communicate in English (both written and verbal). Great Attendance: Must be able to maintain attendance (48 hour/week) and work with limited supervision. Judgment : Demonstrate professional judgment, relate all information and data to management. 100% accuracy expected and must be prepared to discuss any issues that deviate from normal laboratory procedures. Flexibility: Adapts to changing business needs, conditions and work responsibilities. If this is YOU, please apply online !!! Method of Application Submit your CV and application on company website:
Responsibilities Familiar with AutoCAD, Microsoft office, or any other similar job-related software. Fair construction engineer knowledge or site management experiences. Diploma or Degree preferred but not mandatory. Prefer candidate ready to live on company accommodation near site when requested, especially when project is out of Lusaka. Interview procedure: Install ZOOM on your laptop, desktop or mobile phone, be familiar with functions including screen sharing. The date, time of the interview will be sent to you via email. AutoCAD skill evaluation, you will be given a AutoCAD drawing task to complete on your own computer, while your screen will be shared with the interviewer. Vocal interviews will be conducted after the AutoCAD evaluation on one by one basis. You shall be ready to present an AutoCAD work which you are proud of, from your own computer through screen sharing at the end of vocal interview. Candidate who does not in possession of a laptop or computer, or have no access on Zoom at all, maybe interviewed through your mobile phone. Please open the link, and fill necessary information in the application form, also upload your CV. If we are keen on your application, you will be informed by WhatsApp message.
Reports to: Country Manager Location Lusaka About SPENN SPENN is a global Mobile Banking App developed by Blockbonds AS, a Norwegian Fintech company. Through the SPENN app, everyone can access services such as; payments to anyone, anywhere, shop in local stores, e-commerce, saving money and investment capabilities secure, instantly and free. The SPENN app is completely free to download and use. We believe that everyone should have equal access to banking services. If you share our values, we would love to have you on board our team, and commonly work towards success for our brand! SPENN is a global mobile Banking App with a vision to give banking access to everyone, regardless of demographical, sociocultural and geographical factors. SPENN currently has a presence in 4 markets in Asia and Africa. We use our own payment solution to pay for all costs within the company. Position Overview: The Country Manager will lead his sales team in executing events in an assigned territories through in-store demo activity, guerilla marketing, education forums and product events. The main responsibilities of the role are to increase awareness of the brand and product through constant consumer interaction, product use, and gather user feedback on product or service improvements. The ideal candidate is a goal-oriented, hands-on individual who can quickly establish relationships and manage a growing field team. He/She will have a thirst for excellence and have a passion for helping the unbanked and underbanked on a daily basis. Duties & Responsibilities Tasks: On-board Power & Plus users Recruit, train, and coach on-boarded Plus & Power users in the field On-board Regular users in the field Drive users to the existing Plus & Power user outlets Motivate, train, mentor and coach infield team to reach individual goals and encourage staff in their daily work Prepare Sales Reports on team member performance and mission-related objectives Ensure brand visibility for SPENN Power and SPENN Plus Skills: A social science Degree or equivalent qualification from a recognized university Min of 3 years’ experience and working knowledge of the sales industry Leadership experience Exceptional organizational skills Superior communication skills Fluent in English Excel and PowerPoint Customer service experience is of advantage Company Perks & Benefits Sufficient equipment Great work environment Working for a socially good cause Growth in global tasks and responsibilities Method of Application Please send your resume and cover letter to this email:
Yalelo is seeking a highly analytical, meticulous, and hands-on HR Clerk/Receptionist with experience, preferably, in the FMCG industry. This position requires excellent organizational skills and the ability to handle sensitive information confidentially. If you are passionate about HR policies and procedures and want to help create a nourishing workplace, this position is for you. Ultimately, you will gain HR experience in a fast-paced work environment by supporting and improving all HR functions. This position is open to Zambians only. Location: The role will be primarily based in Lusaka but may require occasional travel. The Right-Fit candidate will be responsible for: Coordinating front desk administration Meeting and Greeting guests Handling employee records Updating the HR database with current information. Addressing employee queries Monitoring day to day activities of the office at the Yalelo Headquarters. Time & Attendance compliance and support sensitization and compliance for all other HR and employee management policies Assisting with coordinating HR projects Preparing reports including labour turnover, absenteeism, sick leave, annual leave, etc. Proficient speaker of local languages (Tonga, Bemba, Nyanja) Required Qualifications Degree in Human Resource Management/ Social Sciences (Psychology preferable) from a recognized institution Minimum 12 months’ work experience (corporate environment) Proven interpersonal skills, ability to work in a multi-cultural environment with sensitivity and respect for diversity. Strong computing skills with a working knowledge of Microsoft Excel Strong commitment to customer service. Must be autonomous, result-oriented, self-motivated, and action-oriented, with the ability to prioritize and multitask. Member of ZIHRM Early-career university graduates are encouraged to apply. If this is YOU, Yalelo wants to hear from you today!!! This is a full-time position and the successful candidate must be available to work weekdays and weekends Method of Application Submit your CV and application on company website:
At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”. Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results. Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations. Job description: Purpose of the role: As a key member of the Processing Technical team and reporting into the Plant Superintendent, the Data and Systems Engineer provides organisation, accessibility and distribution of relevant operating data to the process plant staff; The role has a focus on weekly-yearly optimisation. Key Duties and Responsibilities: The specific tasks to be performed by the position holder will include: The role accountabilities include the creation, development and management of the collection, warehousing, analytics and visualisation of process plant data, with the aim of improving the ability of the operational and technical staff to use the data relevant to their job leading to better informed decisions. Facilitate data acquisition, warehousing, accessibility, distribution and analytics. The role has the responsibility to develop and maintain the related data systems The role leads the identification, detailed planning and high quality execution of relevant data and systems projects The role requires autonomy and sufficient experience to develop these projects on their own, with no technical guidance from superiors. Maintain HSE standards, promote them where possible, ensure all safety incidents are addressed & reported promptly and maintain a very high standard of general safety Prioritize workloads and deliver output within turnaround time requirements Directly participate in the weekly to yearly work activities of the processing plant to provide feedback and recommend further improvements with regards to data and systems, and identify potential improvement through the personal understanding of team member’s needs Maintain a user-friendly, exhaustive and up-to-date database of all projects Work with limited supervision to seek continuous improvement Manage the interaction with the Processing Operations teams to ensure efficient delivery to customer requirements Drive skills transfer and training, with the aim of increasing competencies and skillsets in senior and control room staff where possible in understanding how to use data, Control and reduce operational costs Perform any other duties as assigned by the Superintendent Technical or Process Management. Job Specific Competencies: Commitment to SHEC performance Affinity to perform technical research and development Accustomed to carrying out advanced mathematics and computer programming Ability to understand internal consumer needs and limitations, and convert this into a user-friendly system Key Job Attributes: Good leadership and motivational skills Strong drive and personal sense of ownership and accountability Strong ability to build working relations, including a balance of assertiveness and cooperation Excellent cognitive and analytical skills Ability to work in a multi-cultural environment Be enthusiastic and pro-active in manner Ability to work autonomously and maintain self-discipline under pressure Be diligent and thorough in approach Qualifications and Experience: Bachelor or Master in Data Engineering, Data analyst or related field Minimum 5 years’ working as a Data Analyst or related field Minimum 5 years’ appropriate experience in developing data projects Experience in metallurgical process operations of a large copper concentrator highly regarded Knowledge of Excel, VBA, SQL, Matlab, PowerBI required. SPSSR, or other programming languages are a plus. Proven track record of data warehousing, collection, analytics and visualisation. Must be a member or eligible for membership of the Engineering Institute of Zambia (EIZ) Method of Application Submit your CV and application on company website:
At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”. Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results. Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations. Job description: Job title: Assist the Process coordinator in the direction and control of shift operations of Isasmelt Furnace; Waste Heat Boiler (WHB) and associated off gas collection system and Matte Settling Electric Furnace (MSEF). Key Responsibilities This position will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function Ensure Isasmelt matte & slag samples, MSEF matte & slag samples, all boiler water samples, are collected & sent to lab as per requirement Ensure that the critical operating parameters are kept under control Effectively supervise ISASMELT, MSEF matte and slag tapping Prepare, issue, close and cancel work permits in Primary smelting area Supervise the control room operators and other field operators in the Section to achieve shift production targets safely Maintain required stock of all consumables at site like lancing pipes, clay, drill rods, drill bits etc Monitor and interpret assay results from process streams Monitor and interpret process data via the plant process historian system (PI) Maintain safety, house-keeping and discipline in the Section Actively seek more information and assistance from other sources as required to diagnose and correct any problems with operating equipment and processes (e.g. maintenance, metallurgists) Understand and identify all relevant plant equipment, process control and emergency systems ; be able to explain these clearly to others Liaise closely with his counterpart in the Secondary Smelting Section Liaise closely with shift maintenance for smooth running of the plant Monitor plant operations and ensure operating procedures are strictly followed Maintain an accurate operating log-sheet using computerised or other systems Provide training and development opportunities for all direct reports on an ongoing basis, with a particular focus on Zambian employees Other duties as directed by the Supervisor Qualifications Required: Degree or diploma in Metallurgical Engineering or Equivalent Experience At least 4 years of supervisory experience in copper smelting in particular with ISASMELT and/or Electric furnaces, boiler operations. Behavioural Traits: Good at responding to changes to operating conditions Good communication skills Systematic monitoring and assessment skills Discipline and teamwork Attention to details Ability to follow and to give instructions where required Operational Requirements: MS office proficient DCS systems Method of Application Submit your CV and application on company website:
This position will be part of the Zambia Customer Experience team that is based in Lusaka, Zambia, and it reports to the Zambia Managing Director. As Head of Customer Experience, you will lead the Customer Experience Department within Fenix Zambia. You will lead a team of 100+ individuals across contact centres, service centres, and field customer experience agents. You will lead, mentor and support the Zambia Customer Experience leadership team of 10+ managers. You will be responsible for promoting customer-centric operations within Fenix, ensuring strong customer to business feedback loops, and ensuring that Fenix product and service development matches customer requirements and needs. You will find ways to provide an exceptional customer experience to our rapidly expanding customer base whilst becoming more efficient at scale. This position requires strategic leadership, team leadership and management, systems and process improvement, project management, continual innovation and growth, and a high degree of data proficiency. Key Responsibilities Customer Experience Team Leadership: Leadership: Provide exceptional leadership to the Customer Experience teams (100+ individuals) across call center, service centers and field-based agents. This includes, but is not limited to the following roles and responsibilities: Lead, mentor and provide managerial support to the Customer Experience Leadership team (10+ manager level staff). Create and communicate a strong vision, Ensure the Customer Experience teams embody A2E’s core values, Build a high-performing, passionate team with a strong culture, Relentlessly pursue an exceptional customer experience, and drive innovation to ensure A2E is a market leader. Goal, target, & incentive setting: Ensure the team has clear goals, targets, and incentives to support key company goals. Delivery & execution: Build and manage a group of highly motivated teams and individuals to collaborate on achieving growth, revenue and portfolio quality targets. Customer Experience Strategy and Innovation: Strategy & planning: Develop annual Customer Experience strategy, goals, key performance indicators. You will work with the CX leadership team to ensure that all customer-facing team members understand the overall strategy and how their work fits within it. Financial management and stewardship: Oversee the CX department’s financial performance at the highest level by providing support and strategic guidance to the finance team and departments to properly budget, forecast, and review expenses and revenues. You will build and track to an annual budget of ~$1m+. Business excellence & iterative improvement: Take overall responsibility for the quality of customer experience. Continuously iterate to improve on processes that maximize efficiency and customer experience. You will be responsible for running 10-20+ individual end-to-end improvement projects with your leadership team on an annual basis. Build strong Customer “Pulse”: As Head of Customer Experience you will ensure the team has a strong understanding of our customer experience. You will spend time at our customer touch-points across the country to understand our customers as well as develop strong, close working relationships with our customer-facing teams. Data-driven operations: A2E is a data driven company, and the Customer Experience strategy and operational decision making is highly driven by complex and changing data. You will build on already-strong data systems and develop a strong understanding throughout the team on how to use this data to improve the customer experience. Organizational reporting: Collate team reports and report feedback to contribute directly to A2E leadership. Provide management insights and analysis on key performance indicators and progress towards targets. Promote Customer-Driven Operations and Culture across all A2E functions. Customer to Business feedback systems: Ensure customer feedback is constantly and accurately passed to product, service, quality assurance, software and other support terms to ensure product and service improvements reflect customer feedback. Promote Customer Voice: Represent customer opinion and feedback in high level strategic discussions. Ensure customer feedback is represented in all major decision making. Connect A2E Team to our Customers: Develop ways to ensure all teams are connected to our customers, understand our customers, and ensure that individual contributor work is connected to the overall impact on our customers. Lead the IT team Required Skills & Experience: Proven leadership experience. We are looking for someone with significant leadership experience at multiple levels for at least 5 years; at least 3 of them with large entry level teams; track record of exceptional people leadership (ideally in teams >100) Experience working within a growth company. Ideally someone who has planned, developed, and scaled a company, making significant contributions towards revenue growth Strong track record of results. You will have a strong, proven track record of achieving strong results in previous positions. Project Management Experience: Exceptional project management abilities with the ability to delegate and mentor individuals to successfully run end-to-end projects. Innovation and Growth: constant drive to identify operational weaknesses and implement systems and process improvements. Budget Management Experience: Will be responsible for developing and tracking to $1m+ annual budget. Passion for improving the quality of life of our customers Strong communication and interpersonal skills Ability to maintain big-picture vision while simultaneously focusing on the minute details Ability to use data to make smart decisions, whilst maintaining the ability to make decisions in the absence of data if it doesn’t exist Outstanding written and verbal communications skills (English) High competency with IT and technology Work experience in an emerging economy Highly Desired Skills & Experience: Understanding of and experience working with the rural BOP market in Southern Africa Sales experience in Africa Experience with an energy company, FMCG company, telecom and/or MFI ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  Method of Application Submit your CV and application on company website:
Job Purpose/Mission  We are seeking a highly motivated, experienced and energetic Head of Credit to be a part of revolutionizing credit and financial inclusion for the base of the pyramid. The role will report to the Managing Director and will work cross-functionally with our customer experience, product development, operations, marketing, and technical teams on the ground to develop, scale and manage a best-in-class credit and financial services operation and to provide an exceptional experience to our customers. This position offers an incredible opportunity to make a direct impact on the lives of a largely unbanked customer base with limited access to traditional finance and clean energy. The right candidate will be a fierce team player and committed people manager, with a passion for seeing new approaches through from idea, to testing, to scale, and an ability to build out the systems and processes to ensure high performance over time. As Head of Credit, you will be based in Lusaka, Zambia with regular travel to the field. You will develop and manage a Credit team and create and execute on a strategy that can directly influence customers’ repayment behavior, their positive experience with A2E, and their ongoing loyalty to the brand—all crucial to the success of the business and in increasing access to financing for BOP consumers. And you will have responsibility for the overall management of credit risk at A2E Zambia Responsibilities, Deliverables and Activities Top 5 Key Responsibilities Lead strategy, analytics & innovation for credit risk management and financial services Proactively and sustainably manage and monitor credit risk at both a portfolio and a customer account level Build and manage a best-in-class credit operation, with a high-impact and right-sized organizational structure, tools, standards and systems Ensure company culture reflects an understanding of and passion for responsible financial services, and shared accountability for credit risk management. Provide strong leadership and management for your Credit team and coaching and capacity development for the Zambia team members involved in the credit process. Deliverables and Activities Credit Strategy, Analytics & Innovation: Lead development of the cross-functional Credit Strategy, Credit Performance Management Dashboard and action plans Consolidate quantitative and qualitative inputs from our customers and other sources to fully understand the repayment performance of our customers. Design and implement A/B tests to identify the most powerful ways we can improve customer repayment behavior Structure and implement customer insight research projects, such as mapping the financial lives of households, to deepen our understanding of what drives repayment behaviors Use the data insight from the above to scale any that are effective in improving customer repayment patterns Inform pricing and product strategies to support the company’s strategic objectives regarding Credit and customer repayment Credit Risk Monitoring & Management: Monitor, assess, and anticipate credit risk across the portfolio, and proactively and sustainably manage credit risk exposure in line with the company’s strategy and targets. Identify key contributors to low performance and create action plans for improvement. Lead the Credit Risk Committee and ensure credit risk is accurately reported, and adequately provisioned. Scalable Credit Operations: Envision, implement and manage the systems, tools, structures, team and processes needed to support a highly effective and efficient credit operation that can serve hundreds of thousands of customers, localizing company standards wherever possible Build effective, user- and field-friendly systems, processes, and tools that the teams need to make the largest and most cost efficient impact possible on customer repayment patterns Coordinate with Customer Experience team to define protocols for how different teams interact with customers so that we encourage good repayment behavior in an inclusive and customer-friendly way Create and maintain Credit policies and procedures in line with company standards, ensure their compliance, and seek out ways to improve their effectiveness and efficiency. Improve the way we collect ongoing quantitative and qualitative data for each customer interaction to gain richer insight into their experience and repayment behavior Monitor and optimize the cost of loan servicing to strike the right balance between effectiveness and cost efficiency Responsible Credit Culture: Ensure a responsible, engaging, and customer-centric approach to financial services at A2E at all points in the customer journey, and across all areas of the business. Collaborate with partners in other functions (Call Center, Service Center, Sales Team, etc.) to establish performance standards and create accountability for results Ensure there are timely and effective mechanisms for feedback to teams and team members on issues related to performance or compliance to policy and procedure, including retraining or other measures as needed Be an outspoken advocate for responsible financial services and credit risk management by providing strategic leadership, ongoing training and communication to the entire Zambia team Team Building & Management: Build a team that is passionate about our mission and embodies our values. Manage the team and day to day operations related to Credit Mentor the team (including field teams) to continuously build their critical thinking and execution skills so that they can maximize their contributions and grow with the company Global cross-pollination: Collaborate with other company market teams & the Central team to leverage best practices from Zambia, implement best practices from all the networks and brainstorm solutions to common challenges. Required Skills & Experience: 5 years minimum work experience, at least 2 of which was in a role which involved strategy development and people management Bachelor’s Degree Work experience in related areas such as project management, financial services, data analysis, or field team management Demonstrated ability to manage projects and teams, especially in a high-growth and performance-driven environment High level of comfort working with data, with the ability to translate analysis to insights, and insights to action Solid understanding of credit risk and consumer lending Commitment to spending time in the field to support and mentor field teams Commitment to be based in Zambia for at least 2 years Outstanding written and verbal communication skills (English) Passion for the company and our customers! Highly Desired Skills and Experience: Experience
Allterrain Services Group, Africa’s leading facilities service provider is looking for dynamic and self-motivated Zambian with proven performance to fill the existing vacant position below: Purpose: You will report direct to the Support Service Manager/Project Manager who are the Head of the Materials Department. You will be in charge of controlling of ATS stocks with the project as well as undertaking procurement activities Qualifications and Personal Attributes: Full grade 12 Certificate or any equivalent with credits or better. Must have a minimum of Diploma in stores management/procurement with some practical experience working in materials/stock control or any equivalent combination of education and experience sufficient to perform job duties may be considered Must have at least three (3) years relevant experience in the field. Should have strong ICT skills Skills: Must have initiative and have good interpersonal skills. Should be able to interact with personnel from other departments and the clients. Be physically fit and be able to pass pre-employment and medical examinations. Must have Good written and oral communication skills in English language. Ability to listen and learn skills required in performing bar service duties. Good report writing and oral presentation. Responsibilities: The specific duties of the Materials Controller will be as set out below but not limited to: Be responsible for the implementation of the materials handling procedures within the company. This includes Mats 1 -10. Train and be responsible for Controlling all operations of the supply chain Train and be directly responsible and accountable for all sourcing and supply of materials. Ensure all costs – food/cleaning & service budgets & targets are maintained within the acceptable range within the project You will coordinate the movement of goods from the supplier until they arrive at the intended destination within ATS operations. You will ensure proper storage of goods supplied. This must meet ATS and client Health and Safety requirements. You will maintain a work-in-process inventory. All work-in-process should be traceable. Recall procedures for sub-standard goods must be established and enforced. Training – you will be responsible for establishing and implementing a training program for your subordinates. Records of training must be kept and will be inspected by the HR Manager/Country Manager periodically. The Materials Controller is responsible for ATS public relations with all suppliers of goods and services. Method of Application If you meet the above criteria, email your Application Letter and curriculum vitae with all necessary qualifications to the email below please note, only shortlisted candidates will be contacted. If you do not hear from us within 30 days of your application, please consider your application unsuccessful:
The Financial Accountant is responsible for the accuracy of financial reports, compliance with accounting standards and FINCA Subsidiary’s accounting policies and procedures. As a senior staff in the department she/he will work with regional offices to improve the quality of financial records and ensuring compliance with Central Bank and statutory requirements. In addition, manage liquidity, assets and liabilities of FINCA Zambia, so as to structure the balance sheet to that which optimizes returns on investments. Key Deliverables Manage the company statutory obligations by withholding the tax, compiling and remitting. Review the Head-Office transactions in line with accounting policies and procedures. Manage the accounts and general ledger by reconciliation of payroll, portfolio and savings audit schedules with the general ledger. Daily monitor FINCA’s Cash and Bank Accounts and investments to ascertain compliance with regulatory institution’s requirements at all times. Prepare Projected Cash Flows, compare with actual Cash Flows, do a variance analysis and advise management of the necessary actions to be taken. Qualifications: A university degree preferably in commerce and accounting (B.Com) or Banking & Finance, Certified in ACCA/CIMA/ZICA. Atleast 4 years experience in accounting role with proven experience in preparing of Central Bank Prudential returns. Proven experience working with Financial Institution, and Knowledge of IFRS Accounting Standards. Method of Application If you meet the set criteria and would need to be considered for the above mentioned position, you are encouraged to submit your credentials to email below:
SOS Children’s Villages Zambia is a child focused organization and an affiliate of the SOS Children Villages International. It is non-governmental, non-political, non-denominational, and non-racial. Its overall mission is to build families for children in need, help them shape their own futures and share in the development of their communities. To realise the mission of the organisation, SOS Children’s Villages Zambia is recruiting for the under listed positions. Position Position summary To guide the SOS Youth (within the Village and Youth Home) towards independence and self-sufficiency as contributing members of society. Act as peer and a role model by providing advice, guidance, support and a positive example to the Youth in their development from adolescence to adulthood. General aim of the position: Lead the planning of the Youth Development Programme in line with the organisation’s mission, policies, strategies and available resources. Coordinate the implementation of Youth programmes and activities. Build positive relationships with the Youths, families and the community. Build and manage a strong youth programme. Ensures that mechanisms for ongoing monitoring and evaluation are in place and functioning well. Cooperation and Reporting Relationships: Report directly to Family Based Care Coordinator Work in close cooperation with other key support co-workers (e.g. Village Social Worker, Mothers, financial and administrative staff) within the ‘integrated approach’. Foster good relationship and maintain close cooperation with local government authorities, recognised community leadership, like-minded groups, organisations and/or institutions operating with the local community, who share the organisation’s vision, as well as those who provide complementary services. Priority tasks & responsibilities: Act as a Role Model for the Youth: At all times behave in an exemplary manner. Live in the Youth Home, and be present during weekday evenings, weekends and holidays in order to be with Youth during rest, meal and study hours. Follow the rules and regulations of the Youth Home. Be a contributing member of the Youth Home. Guide the Personal Development of the Youth: Be aware of each Youth’s personal development, so that you shall be able to observe any social, physical or other outward changes, which may serve as indicators of a need for counselling. Assist the Youth in addressing any personal and/or social problems they may face, supporting them and guiding them through difficult times. Keep up-to date with social issues, such as HIV/AIDS & STD’s, abortion, drugs, etc. and share this information with the Youth on a regular basis. Encourage the Youth to take Responsibility for Themselves: Assist the Youth living within the Youth Home to manage the household themselves. This includes facilitating the establishment of Youth Home rules and regulations, through a democratic process amongst the Youth. Ensure that the Youth report any breakage’s damages or maintenance required in the Youth Home to the Administrator and, wherever possible, that the Youth carry out the maintenance work themselves. Provide Educational and Career Guidance for the Youth: Develop a clear understanding of each Youth’s skills, abilities, future prospects and aspirations. Provide Youth and Village Children with ongoing career counselling and job orientation. Encourage Youth to take the initiative in researching career opportunities (the Youth should be more involved than the Youth Leader). Keep up-to-date with a available vocational training and educational opportunities, particularly those offered by SOS. Promote Community Service & Integration: Promote community service activities amongst the Youth. Identify such community service programmes or organisations, which provide short or long term community service placements. Administer any long term community service placements, maintaining close contact with the Youth. Provide opportunities for Youth to integrate into their surrounding community and encourage the Youth to take advantage of them. These opportunities include sports, clubs, etc. which enable the Youth to learn about the World outside SOS. Co-ordinate Youth Activity Programmes: Develop and implement weekend and holiday programmes for Youth. These programmes should contain elements of both entertainment and education; can be run within or outside the Village. Such programmes should leave the Youth sufficient time to develop their own personal social life. Gain the support of community organisations and individuals who would like to be involved in providing the Youth, or assisting in the running of such activities. Prepare budgets at the beginning of each year, for the holiday activity programmes of the year ahead. Maintain links to SOS Children’s Village: Ensure that all of the Youth within the Youth Home maintain contact with their SOS Mothers and families. This may include helping with and participating in special family events, supporting their mothers etc. Ensure that Youth’s SOS Mothers are actively involved in major decisions affecting the Youth’s future, e.g. transfer to the Youth Home or moving to a different school. In general, the Youth Leader has a responsibility for the development SOS Youth within the Village, as well as those in the Youth Home. Therefore, interaction between the Youth Home and the Village is essential. Assist the Village Director and SOS Mothers in identifying teenagers for admission into the Youth Homes, and help those admitted to adjust to their new life and home. The Youth Leader forms part of the Village management team and as such is required to attend management meetings, and assist with general managerial duties wherever necessary. Perform any other reasonable and lawful duties as assigned by supervisor. As needs and tasks may change, so the Youth Leader must remain flexible. Understand the SOS Organisation: Become familiar with the background, philosophy, principals, policies and structure of the SOS organisation. Keep up to date with events in the Association. Understand the different roles of the SOS staff team members. Others: a) Manage mentorship programmes for youths under alternative care b) Manage youth employability programmes Qualifications and experience: Full Grade 12 Certificate Diploma in Social Work, Development Studies or any other related qualification. Minimum of 2 years’ relevant work experience in the field of social services or community development. Management experience will be an added advantage Excellent command
Role objective Responsible for the maintenance and repair of buildings, equipment, appliances and furniture within the SOS Children’s Village and Associated Projects Key tasks and responsibilities a) Maintains an Environment Suitable for Work, Play and Family Life: Maintains and repairs buildings, including replacement of broken windows, change of light bulbs, repair of electrical circuits, etc. Maintains and repairs furniture, appliances and other equipment. Maintains and repairs play equipment, including toys, swings, slides, ‘jungle gyms’, etc. Maintains and repairs water installations, including drains, pipelines, water mains, etc. Refers maintenance tasks beyond his capability to outside firms, after consultation with the Family Based Care Coordinator or Village Administrator Accountant. Works with security guards to maintain security b) Prevents Maintenance Problems: Performs regular inspections and checks of all facilities and equipment, within the Village and Association Projects to identify maintenance needs. Ensures the safety of all equipment, particularly in children’s play areas and within the family houses. Plans ahead for regular maintenance needs such as painting and varnishing. Teaches Practical Skills to the Village Children; motivates children to assist him in his work so that they may learn practical skills. c) Maintains an Efficiently Run Workshop: Maintains an accurate inventory of tools and equipment, and ensures that they are properly cared for, cleaned and maintained. Ensures that workshop is kept neat and in an orderly manner Submits requests to Family Based Care Coordinator or Village Administrator Accountant for the purchase of spare parts, equipment and consumables Promotes the conservation of resources, through maintaining existing equipment rather than replacing it and by the recycling of waste materials. d) General: May perform duties as a driver (If he has a valid Driving licence) in the absence of the Family Based care Driver Performs any other reasonable and lawful duties as assigned by supervisor. Reporting lines: Reports directly to the Regional Programme Manager – Kitwe Qualifications and experience: Full Grade 12 School Certificate Minimum Diploma in metal fabrication, plumbing, carpentry, electrical or any related field At least 3 years of work experience in a similar role Experience working with various tools and equipment in repairs and ability to write reports and requisitions for materials is a must. Personal attributes: Integrity, maturity and unblemished personal record Child friendly Commitment Competencies: Understanding of child rights issues Teamwork Note: All applicants should be very conversant with child’s rights programming and safeguarding Method of Application If you believe you are the right candidate for the above position, please send your application letter, detailed curriculum vitae (CV), and photocopies of academic and professional certificates addressed to. The Human Resources and Administration Manager SOS Children’s Villages Zambia National Office, Plot # 23217 / 35, PHI, Off Police Post Road, PO Box 37907, Lusaka. Applications submitted electronically should indicate the position you are applying for in the subject line and send to the email address given below. E-mail: Applications including at least three traceable referees should be sent electronically to:
Project: IPADZ (Inpatient Package to Reduce HIV and AIDS-Related Death in Zambia) Study Reports to: Study Investigator Position Summary: This is a mixed methods study where qualitative data will be collected and used to inform a pilot study to reduce post-discharge deaths among persons living with HIV (PLWH) who are admitted to the hospital in Lusaka. A Study Coordinator is sought to provide oversight to day-to-day activities. Background Despite scale-up of antiretroviral therapy (ARVs) in Zambia, hospital admission and death remain unacceptably common among PLWH. Acute care hospitals continue to see high prevalence of HIV. For example, at one university hospital, 50% of the adults admitted to Internal Medicine were HIV-positive. Often persons living with HIV are admitted to hospital because of delays in learning their HIV status and/or challenges with ARV adherence and/or retention in care. After being stabilized in the hospital and discharged home, many persons living with HIV take long to recover and during this time (the post-discharge period), their risk to be re-admitted or to die from an AIDS-related condition is high. Therefore, the care of PLWH who are hospitalized is critically important to achieving the last mile in HIV epidemic control. In this study, we will analyse HIV care practices during hospitalization, and work with hospital staff to identify avenues to streamline and make identifying and preventing AIDS-related conditions easier. Then we will pilot test a new approach to assess feasibility and acceptability. The coordinator for this study should have knowledge on the clinical aspects of AIDS, be comfortable engaging with clinicians, laboratory workers, and PLWH, and have a good understanding of the Zambian health system. Finally, demonstrated experience coordinating quality improvement and/or research projects is required. Main duties & Responsibilities: General Fosters teamwork and communication among IPADZ study staff. Helps Investigator to ensure the study adheres to protocol and established procedures. Meets with program staff on a regular basis to assess progress and problem solve issues. Supervises data collectors Technical support: With the support of the Investigator, the study coordinator also serves as a key liaison with hospital staff, as well as other key governmental and non-governmental stakeholders to ensure that study implementation proceeds as planned. Helps identify roadblocks to planned study activities and works at all levels to identify solutions to promote full and timely realization of the study. Contribute to the development of abstracts & papers and participate in presentations at national & regional meetings. Effectively collaborate with the community and district staff as necessary, related to post-discharge activities. Programmatic & Research Support: Oversee day to day project related activities and personnel to help with delegation of tasks, prioritization, and overall responsibility in task completion. Maintain approvals and regulatory documents for the study Contribute to the development and documentation of standard operating procedures, research tools, and related materials. Collects both qualitative and quantitative data Help trouble-shoot problems that arise with data collection and/or implementation Assisting with the data quality control and cleaning. Administration and logistics: Contribute and support the development of monthly, quarterly reports and plans as requested by the donor. Recruits and supervises a team of data collectors / research assistants Liaise with operations units to ensure the study is conducted per internal guidelines. Any other duties as required by supervisors. Qualifications and Experience: Required: Either a degree in Nursing or Clinical Medicine OR a master’s degree in Public Health (MPH) or equivalent (e.g. MSc, MS in a health science) Minimum of 2 years of experience coordinating biomedical or behavioural projects Good familiarity with the Zambian health system Strong computer skills including Microsoft excel and PowerPoint Personal qualities: Excellent written and verbal communication skills, including with international contacts Strong leadership and interpersonal skills Exhibits team spirit and works collaboratively with colleagues to achieve study goals Keeps abreast of new developments and actively seeks to contribute to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback Anticipates and resolves conflicts by pursuing mutually agreeable solutions Comfortable with ambiguity, shifting priorities, and need to juggle competing demands in a fast-paced and challenging work environment. Method of Application Submit your CV and application on company website:
Coordinates security operations and implements physical security measures for MCL and makes sure that the environment in all areas of operation is crime free. Major functions or Key Result Areas: Secure premises and personnel by guarding and patrolling property Enforce access control and maintain security data Detect and prevent crime Implement access control measures including physical and electronic measures; Sensitize employees on security related issues Supervise subcontracted Security Guards Direct investigation of security incidents to establish the severity causes and initiate remedial action Ensure that all the daily security operations run smoothly and effectively Investigates any suspicious activities that take place and report unlawful activities such as theft or vandalism to Chief Security Officer for further action Certificate in security operations or equivalent Grade Twelve (12) Certificate with a minimum of five credits (with Mathematics and English) Minimum of 5 years’ experience in a similar role Experienced user of Security Systems Experience with providing security management in a mining environment; and Zambia Police training an advantage Critical thinker but also executes on details with accuracy Computer literate with high proficiency in Microsoft Office applications Ability to work well under pressure and act in utmost confidentiality with sensitive leadership information Excellent interpersonal and team building skills Diplomacy and protocol skills Report writing skills Method of Application If you think you meet the above qualifications and experience, kindly apply to the undersigned, enclosing your detailed CV, copies of your certificates and citing 3 traceable references: The Human Resource Manager Maamba Collieries Ltd, Maamba Mine, PO BOX 99, Maamba.
The following shall have the following as a minimum pre-requisite: He/ She shall have a craft certificate with a minimum of 3 to 5 years work experience on a Commercial Construction Site Method of Application Submit your CV and Application to the email below:
The following shall have the following as a minimum pre-requisite: He/ She shall have a craft certificate with a minimum of 3 to 5 years work experience on a Commercial Construction Site Method of Application Submit your CV and Application to the email below:
The following shall have the following as a minimum pre-requisite: He/ She shall have a craft certificate with a minimum of 3 to 5 years work experience on a Commercial Construction Site Method of Application Submit your CV and Application to the email below:
The following shall have the following as a minimum pre-requisite: He/ She shall have a craft certificate with a minimum of 3 to 5 years work experience on a Commercial Construction Site Method of Application Submit your CV and Application to the email below:
The following shall have the following as a minimum pre-requisite: He/ She shall have a craft certificate with a minimum of 3 to 5 years work experience on a Commercial Construction Site Method of Application Submit your CV and Application to the email below:
Responsibilities He/ She shall be responsible for laying out alignment and providing /monitoring all levels and tolerance during the construction of the bridge works. Minimum Qualification: He/ She shall have a Bachelor’s Degree in Geomatic/Civil Engineering with ten (10) years’ work experience including (8) eight years’ specific experience as surveyor on road/bridges projects; and He/ She shall be a registered member of a recognized professional body and registered to practice by an appropriate body such as the Surveyors Institute of Zambia (SIZ). Method of Application Submit your CV and Application to the email below:
Contract Duration – 9 (Nine) Months He/ She shall be responsible for all technical aspects of the project implementation, measurement, quality controls and documentation. Minimum Qualification: He/ She shall have a Bachelor’s degree in Civil /Highway Engineering with ten (10) years’ experience on road and bridge construction projects of which five (05) years on similar projects; and He/ She shall be a registered member of EIZ and registered to practice by the Engineers Registration Board (E.R.B). Method of Application Submit your CV and Application to the email below:
Silverlands Zambia Ltd is an agricultural business which operates in Central and Southern Provinces with its headquarters situated in Lusaka. The Company wishes to invite applications from suitably qualified Zambians to fill in the position of Ranch Assitant for the Ranch in Zimba. The applicant must have the following qualifications: Grade twelve certificate At least a certificate/diploma in Agriculture or related field Must have three (3) traceable referees At least two (3) years experience in a similar position Must be a Motorbike license Method of Application Applicants that meet the above qualifications should send their credentials to this email below:
You will join the team as a Client Service Executive responsible for supporting the operations team in processing applications and managing client facilities. This includes providing potential client information on our services, processing their application, communicating with clients regarding payments as as well as reporting on the same. Job Breakdown: Client Interaction and Business Accounts: Communicate with potential clients and provide information on our various services and products to intended parties. Communicate with existing clients, making follow ups and remainders for payments. Business Administration and Co – Ordination: Day to Day Administration of assigned Branch duties including but not limited to answering client queries; sending out client notifications, updating company systems. Compile reports on a monthly, quarterly and annual basis relating to the branch and the business. Other: Engage in business development and provide continued analysis on market changes. Engage in marketing to and sourcing prospective clients Any other related tasks set by your supervisor. Who fits the bill? Educated to degree level or banking and finance diploma, high academic achievers preferred. A demonstrable ability to prioritize, multi-task and work to tight deadlines A track record of learning new skills Possesses strong communication skills in English – both written and verbal. Analytically minded and solution driven. A strong familiarity with Word and Excel. Willingness to learn and acquire new skills. Ability to work in teams and bringing a collaborative mindset Ability to help shape the project direction and to influence inform and manage stakeholders. Over time be able to work independently and under a relatively low level of direct supervision. A strong desire to initiate and drive data integrity, best practice and process improvement within the firm. A willingness to travel and potentially locate nationwide. Bonus Points For: General understanding of data, data structures and relational databases. Experience within the banking and finance industry. Method of Application Please send a CV and covering letter to the email below:
Young Women in Action (YWA) is a non-governmental, membership based, non-profit making, youth-led, youth-focused organization that was formally registered with the Registrar of Societies in June 2002 by a group of young women and men to spearhead the advancement of young women’s issues and concerns. The mandate of YWA is to empower young women in Leadership Development, Gender and Development, Sexual Reproductive Health Rights and Socio-economic empowerment through capacity building, mentorship, advocacy, lobbying and networking. YWA is an equal opportunity employer. The recruitment processes used are designed to prevent any discrimination on the basis of race, tribe, and place of origin, political opinion, colour, gender, sexuality, pregnancy or HIV/AIDS status. YWA is calling for applications from qualified candidates for the position of Monitoring and Evaluation Officer (M&EO). Therefore, YWA is inviting candidates with the following experience, qualifications and competencies. Duties and Responsibilities: Leads and executes project monitoring and evaluation activities. Lead the development project M&E plan and oversee the implementation of the resource framework. Monitor, document and report on progress on project targets Examine and analyze the achieved results Vis a Vis anticipated results. Develop Terms of References (ToRs) tasks of surveys, evaluations, etc. using a combination of quantitative and qualitative methods for internal and use by consultants Develop and maintain an M&E database for the project (technical and financial) set the baseline for the project as per indicators identified in the project results framework. Support technical work such as reviewing M&E methods, carrying out training needs, designing M&E tools and providing M&E technical assistance. Oversee and participate in evaluations and assessments. Serve as the evaluation team lead of selected evaluations conducted. Ensure quality control of M&E outputs. Assess the extent to which the overall and specific objectives of the project have been realized. Examine and analyze the achieved results Vis a Vis anticipated results. Review the relevance of the project to the targets. Assess efficiency with regards to the implementation of the project-How well various resources, including the personnel and financial resources etc. have been used creatively to achieve the stated objectives. Support the planning of projects’ sustainability mechanisms. Document best practices and lessons learnt and submit monthly reports. Provide relevant recommendations based on the findings of project evaluations. Participate in development, implementation and revision of annual work plan and budget. Establish and meet specific work-related goals as outlined in quarterly work plans and assessed in quarterly and annual work plans. Exceptional reporting skills including extracting and summarizing large quantities of data from database systems. Exceptional communication skills (oral and written). Independent worker, team player and able handle multiple projects simultaneously Required Skills and Experience: Education: Minimum of a Bachelor’s Degree in Development studies, Social Work, planning, monitoring and evaluation, public policy or any other relevant Social Science or equivalent. Certificate in project planning, monitoring and evaluation Experience: At least three (3) years’ professional experience in project planning, management, monitoring and evaluation. At least three years’ experience in developing Monitoring and Evaluation frameworks, Monitoring Systems and conducting Assessments High competency with various statistical analysis tools such as STATA and SPSS Strong planning, supervising, and program development skills Experience with the partnership approach and working with a cross-section of strategic partners at sectoral and community levels Understanding of monitoring, evaluation, and process documentation Excellent verbal and written communication skills in English. Work experience in an NGO will be an added advantage. Producing at least one of your published M&E report will be an added advantage. Language Requirements: English and Zambian Languages Method of Application To apply for this job please forward your cover letter and CV with traceable referees to: Note that only short-listed candidates will be communicated to.

Jobs in Zambia

Zambia jobs

The ultimate guide on how to get a job in Zambia

The Zambia jobs market is fast paced because jobs are in short supply. Jobs are mainly advertised in national newspapers and through word of mouth. You can also find Zambian jobs online through recruitment websites and social media sites like LinkedIn.

We’ve written this guide to help all Zambian job seekers in their quest to find a rewarding job. We’ve had the experience of being the job seeker and the recruiter in Zambia and the UK. Our intention is to use both the Zambian and international perspective and experience we have so you can get the best of both worlds. This guide will cover:

  • Zambia jobs and the recruitment process
  • Application tips for jobs in Zambia
  • How to find jobs in Zambia the unconventional way
  • Where Zambia jobs are advertised

Zambia jobs and the recruitment process

Job advertisements

Jobs are mainly advertised in Zambia’s national newspapers and through word of mouth. Get the full details on how you can get the latest on jobs by reading our guide on where they are advertised.

Vacancy windows for jobs in Zambia

Because of the stiff competition for jobs in Zambia, the vacancy window for entry and some mid level jobs tends to be very tight. This is to help recruiters minimise application numbers. The more professional the job the longer the vacancy window tends to be. When you see a job you are interested in, you’ll need to take prompt action.

Application process for Zambia jobs

Nowadays, more and more companies will ask you to email your CV and application documentation. However, some organisations, especially Government organisations will still ask you to deliver a printed or handwritten application.

Communications from the employing organisation

Because organisations usually get a high number of applicants they are unlikely to communicate with you or provide any feedback, except to invite you for an interview if you are successful.

Interviewing for Zambia jobs

Make sure you check your emails and answer your phone for any communications with a potential employer. Since it is an employers market they are unlikely to chase except if you stand out as a high quality candidate. Companies will not alway tell you about the interview format. Expect anything from one to one interviews, panel interviews, tests and even group work with other applicants. If you want to be prepared, it won’t hurt to ask about what they expect of you. If you are applying for a job as an expat or returning resident, organisations may interview you by video link such as Skype.

Trials and probation periods

Most companies will start new recruits on a trial probation period, usually around three months. This may be longer if you are entering a training programme or a more established organisation.

Application tips for jobs in Zambia

Getting a job anywhere is about you being able to communicate that you're the most suitable candidate for the position. Qualification and experience play a huge part but it also comes down to the effort spent in the application and how you fit in with the company. Distinguish yourself by spending time on your application correspondence. Follow these tips to get yourself started right in the Zambian job market, making sure your emails, CVs and cover letters get opened, read and considered for interviews and positions. All the best!

Step 1 — finding the right job vacancy in the Zambia jobs market

Read our guide on where Zambia jobs are advertised. In addition to the jobs sites, newspapers and recruitment companies we’ve listed in that section, word of mouth is still one of the biggest ways people find jobs in Zambia. Put the word out that you're looking for a job with your friends and family. Remember, that people know people, who know people! Word will get around, especially if you have a proven track record.

Step 2 — applying for jobs in Zambia

With significant competition in the Zambian jobs market it is imperative that you make an effort to stand out. Here are our top job application tips.

Focus your applications and energy

Applying for every job you find can feel very productive, but it’s better to think about quality over quantity. You’ll have more success applying for 10 positions well than for 100 jobs that you loosely fit. Having received many job requests and applications from people from very different backgrounds to The Best of Zambia, we’ve noticed this to be a problem in the Zambian jobs market.

From an employer’s perspective it is frustrating to receive job applications from people who are from altogether different backgrounds that do not have transferrable knowledge, skills and experience. It sends a message that the applicant is thinking, ‘any job will do’. If this comes through, it may well put you on the ‘no’ pile pretty quickly. Although as an applicant it may sometimes feel like any job will do(!), it’s important to take the time to communicate otherwise in your application. The jobs market in Zambia would be more efficient for applicants and recruiters if everyone applied to jobs to which their knowledge, experience and skills are suited to, rather than applying for those loose fit job opportunities.

Demonstrate you are a good fit

To apply for jobs you’re suited to, choose to apply for jobs that are related to:

  • Work experience you have previously had
  • Sectors you have worked in
  • What you have studied or are studying
  • Your areas of interest and your aspirations

There is nothing wrong with seeking a complete career change or applying for jobs that don’t quite follow on from your current position. However, when you do this, it is important to:

  • Clearly explain why you are changing paths
  • Demonstrate how you have transferrable knowledge, skills and experience that would be valuable for the role you are now applying for
  • Reassure recruiters that you do not plan to make a habit of changing direction too often

Don’t apply for more than one position at a company

If an organisation is filling more than one position, and you apply for more than one job at the same company, you'll seem like you are unfocused and looking for any job.

Write a tailored cover letter for each application

Generic introductions don't work especially in the saturated Zambian jobs market. Seasoned recruiters can spot generic introductions a mile off! All they do is make you look like you haven’t made the effort. Instead, take the time to demonstrate you are a good fit by adapting each cover letter to the position you're applying for, identifying relevant accomplishments, achievements and anything you can offer the particular role.

Think about your references

It’s always a good idea to have a reference from a previous employer. Current recruiters will appreciate the chance to speak to a person you have worked for previously. It also demonstrates that you left that position on good terms which is always a sign of a respectable professional individual. You can also consider references from teachers, coaches and church leaders. Having references from friends and family doesn’t look very professional and isn’t recommended simply because they are likely to be biased. Another important point is to ask your referees if they are willing to give a reference. It won’t go down well if they are surprised to hear from your potential employers when they get in touch.

Follow the application instructions

This might seem obvious but many people fall at this first hurdle! If the instructions say send an email to a specific email address, with a specific subject line with specific attachments then do that. Recruiters give these instructions to make their recruitment process as simple and efficient as possible. Those that follow instructions will stand out for the right reasons.

Give your email a clear subject

Your email might not even get opened if it doesn’t have a clear subject line, looks too vague or is unprofessional. Give the reader context such as the position you're applying for.

Keep it short

Zambian recruiters have to go through many applications and might not read beyond the first paragraph of an email or cover letter. Keep them short, concise and focused. Two or three paragraphs are enough although you might consider more, the more professional the job.

Keep it professional

You’re writing to your potential boss. Keep your correspondence professional and skip the slang, abbreviations and emoticons. This is not a text or whatsapp message, so use paragraphs and full sentences!

Make sure it's perfect

Spell check, grammar check and proofread your application document. Then do it again. Read it out loud and if you have trouble spotting your own mistakes, ask someone else to run through it.

Make sure you're contactable

It seems obvious, but make sure you include your contact information. Provide a name, phone number and email address and then be on the alert to answer your calls and check your emails.

Don’t use a work email address!

It’s always best to use your own email address and phone number otherwise it’s not very respectful to your current employees. Imagine how difficult you will make things for yourself if your current employer found out and you don’t get a new job straight away.

Make sure you're online presence is good

Increasingly, recruiters considering your application will search for you online. Make sure you look responsible and trustworthy on social networks such as Facebook, Twitter and LinkedIn. Read more about this, in our section, ‘How to find jobs in Zambia the unconventional way’

Keep encouraged

Looking for a job in Zambia can be a trial. Don't get discouraged. Stay positive and keep moving forward. You can do it!

Step 3 — Interviewing for jobs in Zambia

Prepare, prepare, prepare

It’s essential that you find out as much as possible about the company you are going to be interviewing at. A good place to start is their website (if they have one). Also look for company information on social media channels like Facebook, LinkedIn and Twitter. Research the following key information:

  • Company products and services
  • Key team members
  • Awards and achievements
  • Approach and company culture

Going to an interview equipped with such knowledge enables you to tailor your responses to suit the company and possibly even the people interviewing you. Demonstrating that you know about the company and showing genuine interest will help you stand out. This will always go down positively with recruiters.

Dress code for interviews for jobs in Zambia

They say you only have a few seconds to make the right impression. You should want to make an entrance for the right reasons when going for any level job. Ladies, avoid outfits that are too revealing and have too much jewellery and makeup. Gentleman, iron your shirts and ensure your haircut is professional looking. Other tips are to have clean shoes and ensure you smell nice - small details will make a big difference! Of course, not all jobs require you to dress the same. For example, an interview for a job in fashion will mean you have an opportunity to demonstrate that your style matches with the company. Similarly, going for an interview on a construction site may not require you to be suited and booted. All in all, the research you do when preparing for your interview may help you select the perfect interview outfit. Think about the position, the work you will be doing if you got the job and dress accordingly. It’s a good idea to carry these habits through to when you get the job as well.

Be on time

Never be late for a job interview! It will make your potential employers think you are disorganised and that you don’t care for the job. It’s far better to be early. If you are too early you can always wait elsewhere and then go in 10-15 minutes early.

Be polite to everyone

A good way to make a positive impression is to be polite to everyone you meet when you go for the interview. Being polite and respectful is a good trait to have everyday but even more important at this early stage when you have no idea who is who, or what level of influence they have on the recruiters.

Take the right paperwork

If you have any certificates, letters of recommendation, work samples, or anything you were asked to take the interview, make sure you have them, and that they are professionally presented.

Prepare questions for the interviewer

Most interviewers will give you the opportunity to ask them questions. As someone who has been the interviewer, it’s always disappointing when people don’t have questions or ask the wrong questions. Ask questions that demonstrate your desire to settle in, make a positive impact and to contribute long term. Don’t ask questions about leaving early or whether you can play music!

How to find jobs in Zambia the unconventional way

Apart from the traditional job advertisement route to finding a job in Zambia there are some things you can do to get noticed.

Networking events where you could meet recruiters for Zambia jobs

The is a good selection of events you can attend to be in with a chance to meet potential recruiters. Some examples are Bongo Hive and Startup Hour. Be sure to keep up to date with career development and networking events via our events in Zambia page.

Make a point of making the right impression, holding conversations, listening, asking questions, letting people know what type of job you are looking for and giving out your contact details. A good tip is to connect with people you have met on relevant social media channels after the event, for example, LinkedIn and Twitter. Remember, you may not meet your next boss, but you could meet the person who will recommend you to your next boss.

Demo your work and interests to attract recruiters

The digital world we live in enables you to demonstrate your work, interests, personality and dreams with relative ease. For a relatively low investment you can set up a website/blog where you can post content that may well impress potential employers. If you haven’t got the budget or technical knowledge to set up a website then you can use tools like LinkedIn and Medium to do the same thing. You can write content that demonstrates your expertise, commitment and passion. Sharing photos, videos and audio files are another way to impress. You can also use these website to network online with potential employers. If your blog can help you impress potential employers then remember to include it in your CV and job application.

Work your social media profiles

Too many people only use social media for fun, jokes and proof of their latest weekend shenanigans. It is important to remember that a lot of what you post is public and savvy employers will look you up social media. Think about your social media accounts as places you can share your expertise, show off your personality and aspirations, and also build valuable relationships with people who can help you get that dream job.

Offer to work for free

This may seem counterintuitive but if you are not currently working or studying it’s probably best to do some voluntary work. A potential employer will be impressed that you are filling your time with something valuable rather than just sitting around. Doing voluntary work will also give you an opportunity to learn new skills and gain further experience.

Where Zambia jobs are advertised

1. Newspapers with Zambia jobs

Many large organisations, such as those in the mining, agriculture and development sectors still mainly advertise in Zambian newspapers. These include:

  • Zambia Daily Mail — a national newspaper with a daily jobs section (Monday - Saturday) that is not available online. The best days for jobs are Monday, Tuesday and Wednesday
  • The Post — a national newspaper with a daily jobs section that is not available online. However currently this newspaper is not available
  • Times of Zambia — a national newspaper with a small daily jobs section that is not available online
  • Zambia Daily Nation — an independent newspaper that is widely circulated in Lusaka every day apart from Sundays, but has very few if any job advertisements. It’s online job section is not updated regularly.

2. Online newspapers with Zambia jobs

  • Zambia Eye — it does have a small jobs section but it’s quite dificult to navigate and it’s unclear how recent the jobs are

3. Zambia jobs websites

  • The Best of Zambia — A free and easy way to find jobs in Zambia with new job opportunities listed daily
  • Go Jobs Zambia — A leading job finder website in Zambia with easy to use job search facilities and lots of tips and advice for Zambian job seekers
  • Jobs in Zambia — Lists a handful of current jobs
  • UN Jobs Zambia — Latest jobs are listed by date added and closing date with the ability to search by location
  • Job Search Zambia — Lists 3-10 jobs daily, with good job search facilities
  • Mining Jobs in Zambia — Part of the CareerMine network, this site tends to list 0-3 mining related jobs a day
  • Find Zambian Jobs — Lists jobs daily
  • Job Options, Zambia — a steady stream of latest jobs and jobs finding tips

4. Zambia jobs on international job websites

  • Careers 24 Zambia — One of the leading job portals in South Africa, this site also lists professional job vacancies in Zambia, from supervisors through to Directors
  • CV People Africa — Lists a range of latest jobs in Zambia with a handy progress report that shows hits, shortlisted, interviews and complete status
  • Reed UK — There is sometimes a handful of jobs from international organisation in Zambia on this UK jobs site
  • Recruitment Matters — This Zimbabwean site lists some jobs in Zambia
  • Teaching Jobs — This teaching jobs site advertises Zambian teaching jobs that welcome international candidates
  • PNET Zambia — This South African website lists some professional jobs in Zambia
  • Robert Walters Africa — Some specialist professional Zambian jobs are listed in their East Africa location
  • Career Jet — A useful job search engine that allows you to sort professional jobs by Zambian province and contract type
  • Work in Africa — lists professional jobs in Zambia
  • CA Global Africa Recruiment — focuses on the mining, oil and gas, banking, finance, telecoms, IT, engineering, construction, power and energy sectors

5. Zambia jobs on Facebook

The 3 leading Zambian job advertisers on Facebook are

When you search for ‘Zambia jobs’ on Facebook you may also get one off job advertisements by specific organisations, so it’s worth searching Facebook too. When you spot a company that posts a job vacancy on Facebook, they are likely to do it again, so it might be worth liking their page to be in with a chance of seeing their vacancy updates.

6. Zambia jobs on LinkedIn

LinkedIn has a jobs tab which allows you to add your location. The search facility isn’t that great because it will throw up some jobs in other locations. So you can do a search to only highlight Zambia, Lusaka (or you city of choice) or ZM jobs, (Ctrl F) and then apply through LinkedIn.

7. Recruitment companies in the Zambian jobs market

There is a range of recruitment companies in Zambia who you can register with. Start by finding out as much about the company as possible, such as, if they focus on a specific sector. Then pitch yourself to them, following their registration instructions — remember they are the connection between you and your ideal job.

Unlisted businesses