General IT Support, troubleshooting and supporting staff with hardware and software inquiries; working together with RTO team to deliver a professional high quality service level to end users
Administer user access to systems, databases to monitor each on uptime, adding/removing users, and usage
Assist in training and support of users of technology and systems
Identify and recommend new initiatives to enhance and improve company systems including in HR, Finance and field Operations.
Managing the relationship with the ISP and ensure internet connectivity is up all the time
Store and backup files in organized and logical manner
Check data integrity by comparing information from various sources
Conduct safety checks on computer equipment.
Provide support, including procedural documentation and relevant reports
Support the roll-out of new applications
Education & Experience required:
High school Certificate with A merit in Math & English
Degree in Information Technology or Computer Science or related field
At least 2years experience in a user support role
Process Improvement and Data Processing
Knowledge of Networking,
Experience with Cloud Technology
Experience with Google for business
Makes recommendations in areas of expertise. Ability to innovate and improve processes.
Data Entry Skills
Able to work unsupervised
Attention to Detail
How to Apply
Please submit cover letter, and CV to:
Applicants will be required to fill in online quiz to qualify for position, please see web address for more information.
Rent to Own, Room 110 Butala House,