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Job Purpose: Identifying and building trade business prospect by maintaining relationships with zonal distributor sales team. Reporting to the area sales manager, the main duties are: Achieve quality Gross addition targets and target SOGA leadership Ensure effective coverage of market on sales and visibility Retailer engagement: meet defined targets for retailer count for various products Market governance Educational qualifications & functional/technical skills: University Degree in a Business Related Discipline Relevant Experience (type of experience and minimum number of years): Minimum of a year’s experience in a similar role Experience in channel sales or direct sales Other Requirements (Behavioral Etc.) High level of commitment Ability and desire to sell Clarity in communication Quick learner Highly motivated and passionate Good interpersonal skills Customer focused Good planning and organisational skills Able to operate in a performance driven organization Flexibility to relocate Method of Application Suitable candidates are required to send their application & Curriculum vitae to . Closing date for applications: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Job Purpose: Identifying and building trade business prospect by maintaining relationships with zonal distributor sales team. Reporting to the area sales manager, the main duties are: Achieve quality Gross addition targets and target SOGA leadership Ensure effective coverage of market on sales and visibility Retailer engagement: meet defined targets for retailer count for various products Market governance Educational qualifications & functional/technical skills: University Degree in a Business Related Discipline Relevant Experience (type of experience and minimum number of years): Minimum of a year’s experience in a similar role Experience in channel sales or direct sales Other Requirements (Behavioral Etc.) High level of commitment Ability and desire to sell Clarity in communication Quick learner Highly motivated and passionate Good interpersonal skills Customer focused Good planning and organisational skills Able to operate in a performance driven organization Flexibility to relocate Method of Application Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Enterprise Business Vacancy: Key Account Manager Level: Assistant Manager Location: Lusaka, Zambia Job Purpose: Generate new business opportunities by bringing in new business accounts across the Enterprise Product Portfolio, effectively manage key business accounts and maximize revenues through selling, nurturing and growing the said accounts. Indirectly Responsible for indirect revenue generation through the supervision of one or more field sales representatives. Reporting To The Head Of Enterprise Sales, The Main Duties Are: 1) Relationship Management: Update customer data Contacts and visits prospective customers to determine needs Ensures customers are satisfied and in the first line of contact for all customer queries. Manages all Airtel internal resources to ensure timely delivery of service. Maintain sales records and prepare sales reports as required 2) Technology Roadmap Definition: Definition of service architecture (define service delivery systems, in conjunction with Technical) 3) Product Penetration: Ensure 80% minimum Airtel product penetration with companies. Ensure regular body visits to the customer including attending to senior management interaction and courtesy calls Alert clients to new or improved products/services 4) Market Share: Management of subs market share within these corporates through corporate mining 5) Churn Management: Key Account Management of corporates to ensure maximum customer satisfaction in order to reduce and ultimately avoid churn 6) Revenue: Increase revenue by managing Usage and Retention activities with the large Corporates/organizations Perform sales activities to new and current customers to achieve or exceed assigned revenue objectives Performs sales activities for an assigned segment or product/service line to maximize sales revenues. Performs presentations; ensures resources are available for effective demos. Requirements Degree/Diploma in Business or sales Management or Marketing Able to work under high stress with short term targets and objectives IT literacy Basic computer skills in data base management Excellent knowledge of all products within a product family policies and practices Excellent understanding of reporting and planning processes Knowledge of internal and external sources e.g. client’s investments enter business journals Anticipation of customer needs and wants Product knowledge usage of product by clients Excellent of Market activity and trends Knowledge of cash management Competencies required in the post: 1 year customer care experience At least one year selling experience in telecommunication Business awareness Service Oriented Strong analytical skills and problem-solving skills High personal standards and goal oriented Excellent interpersonal skills Method of Application Suitle candidates are required to send their application & Curriculum vitae to the email below: Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, sexual orientation, disability, ethnic grouping or HIV/AIDS status Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Supply Chain Management Level: Assistant Manager Location: Lusaka Job Purpose: Responsible for the end to end management of the purchase to pay, site returns, repair & return processes for effective tracking and capitalization of capital expenditure Reporting to warehouse and logistics manager, the main duties are: 1) Effective Network staff & partner staff management: Manage NW and warehouse partner team to raise move orders, approve and run Site on Air programs as per business schedule Manage PHD to book capex invoices in time for processing and validation for timely capitalization Log any system issues for resolution Deliver on Channel Satisfaction Score Train warehouse staff on Purchase to capitalization process Work with PHD and ACE team for timely booking of invoices 2) Financials: Support timely capitalizations through efficient generation of GRN for services and Software by raising of move orders Ensure all SRN equipment are captured in oracle Support month end closure by running FCN and preparing Goods in transit report 3) Compliance: Support internal audit readiness Wnsure PTC is adopted as per group guidelines and highlight any non-compliance to management Be point of contact for SCM for all Capex Audits Requirements University Degree in Business/IT/Engineering or equivalent IT literacy Functional knowledge in SCM operations Preferably knowledge on ERP/Oracle for SCM Competencies required in the post. 3-5 years’ relevant work experience Excellent communication skills (English – Written & Verbal) Computer hands-on experience: MS Office & good typing skills Good problem solving skills – ability to visualize the problem and think abstractly to solve it Good team Player Able to handle, prioritize, multiple projects simultaneously and operate in a performance driven organization Method of Application Suitle candidates are required to send their application & Curriculum vitae to the email below: Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, sexual orientation, disability, ethnic grouping or HIV/AIDS status Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Enterprise Business Level: Assistant Manager Location: Lusaka, Zambia Job Purpose: Support in managing, executing and monitoring of all market initiatives targets at the Enterprise Business units. Reporting to the enterprise director, the role will be responsible for: 1) Enterprise Monthly Revenue: Review performance of all products and initiatives on a daily, weekly and monthly basis. Generate reports that analyse competition and customers. Collate all inventory requirements Provide input in revenue forecasting for all the different revenue lines 2) People Performance: Analyse and share performance insights with each sales person Track channel sales pipeline and performance on a weekly basis against targets Validate and process Channel Partner commission pay outs 3) Product Management: Actively engage in pricing and price build up for all product lines and to ensure appropriate approvals are in place. Benchmark all product lines against key competitors Aid in product development, implementation and testing to ensure first time right in delivery of such to the customer 4) Compliance: Preserve brand integrity in liaison with the brand team in marketing Champion and update master contract tracker to pre-empt renewal of expiring contracts Requirements Degree in Commercial related discipline Mastery IT literacy levels with high proficiency in Microsoft Excel and Power point Analytical skills and problem-solving skills Competencies required in the post. Minimum of 3 years working experience in a similar role Self-starter takes initiative and with minimum supervision Business Awareness Excellent Planning Skills High personal standards and goal oriented Excellent interpersonal skills Excellent and effective communication skills, both orally and in writing Culture sensitivity Excellent presentation skills Able to handle, prioritize multiple projects simultaneously Method of Application Suitle candidates are required to send their application & Curriculum vitae to the email below: Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, sexual orientation, disability, ethnic grouping or HIV/AIDS status Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Enterprise Business Vacancy: Department: Enterprise Business Level: Assistant Manager Location: Lusaka, Zambia Job Purpose: Credit Risk Management of Enterprise Business customers, Customer Onboarding and Billing processes to mitigate financial risk as well as Delivery of business KPIs like financials, strategic projects, revenue generation, process compliance and process improvement Reporting to the head-business support, the main duties are: 1) Credit Control and Risk Management: End-to-End adherence to the Dunning and Order to Bill Policies Management of the HBO Process end-to-end, and ensure reconciliations are conducted by on a monthly basis. Ensuring exceptions are actioned and closed timely Maintain an up-to-date contracts and HBO trackers Credit Assessment of prospect and existing post-paid customers to ascertain creditworthiness Ensure contracts are vetted and forwarded for activation within the agreed timelines in order to enhance sales and excellent customer experience, providing timely feedback to Customer Periodic review of Post-paid customers’ credit limits and usage limits to mitigate and control financial risk Provide timely and correct information flow to the customer on status of their accounts Timely reconciliation of Corporate accounts, driven with top 100 customers and giving maximum revenue 2) Billing and Provisioning: Own the process of activation, migration and deployment of service once sales process has been concluded Effective monitoring of provisioning of all activations, hierarchy mapping, accurate package attachments to ensure the right bill reaching the customer Participate in monthly bill run activities, that is, Hybrid top-ups, close on all HBO exceptions Design robust customer on boarding and communication model and ensure implementation 3) Process and Customer Experience: Ability to work with cross-functional teams and partners for process changes and other initiatives for enhancing customer experience Ensure RM’s & Credit Controller allocated accounts are mapped to KAM Decrease customer complaints by ensuring all customer requests are handled in a timely manner Disputes resolution & closure ownership 4) Reporting: Daily/weekly/monthly MIS reporting for KPI’s / Group reporting Provide ad-hoc reports as requested by Management Requirements: A Bachelor’s degree or equivalent, preferably in a business/IT related field and/or other related work experience Ability to research, Analyze and Interpret complex information Good Analytical skills, Presentation and Interpersonal skills Sound knowledge of Microsoft Office Packages (MS Excel, MS Word, Power-point) Competencies Required In the post: Preferably a minimum of 2-3 years’ work experience in a similar role Strong background in Customer Acquisition, Re-engagement and Retention strategies. Credit Risk Management Ability to operate in a performance driven organization Ability to handle and prioritize multiple projects simultaneously Business awareness, analytical skills and problem solving skills Good knowledge of customer service performance standards, procedures and practices Sound knowledge of Airtel products and services Excellent and effective communications skills, both oral and written Personal Organisation Method of Application Suitle candidates are required to send their application & Curriculum vitae to the email below: Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, sexual orientation, disability, ethnic grouping or HIV/AIDS status Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Networks Level: Senior Manager Location: Lusaka, HQ Job Purpose: This role seeks to provide Operations & Maintenance leadership through Controlling, Managing and Supporting day to day network operations to ensure +1 customer experience through as high as possible network availability, operational excellence as well as efficiency in network operation processes and cost. Reporting to the networks director, the main duties are: Day to day management of all Network Operations & Maintenance Strategic Partners (SPs) to deliver optimal availability and plus1 Customer experience. Prepare and manage the annual operating plans OPEX (AOPs) for all the active and passive network systems Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP (Process Management) Regulatory Compliance Partner Management Build a capable and motivated team to create a high performance team environment Requirements: Educational Qualification & Functional/Technical Skills: Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (Master’s Degree in Engineering a plus) 5 years of varied experience in operation and maintenance in the Telecom industry across varied domains such e.g. field operations, network operations centre, quality assurance, core network, passive network and telecommunications power. 3 years’ managerial experience in a GSM/mobile company Sound knowledge of Mobile Network O&M Solid knowledge of passive network infrastructure, and telecommunications power. Analytical and Presentation skills Strategic negotiation skills Other requirements: Entrepreneurial disposition in decision making and managing resources Critical thinker and logical decision maker. Flexible and accommodative to new ideas Ability to innovate and deliver value to business Ability to manage an outsourcing partner to effectively deliver on service level agreements Ability to motivate and lead both internal and external partners Impeccable integrity and character Go-getter and self-started Communication Skills Cost consciousness, quality oriented. Prudent delegator who empowers team and partners achieve results. How to Apply Suitable candidates are invited to apply by sending through their CV’s to the email below:
Job Purpose: To establish and ensure complete channel infrastructure development and productivity across the various types of channel, like retailers, freelancers, AM agents, Mini shops. Guide and put in place the granular distribution process management and establish structured route to Market at all distributor points through zonal teams and to monitor distributor Reporting to the sales and distribution director, the main duties are: Distribution Infrastructure and Sales Performance Management and key deliverables Distribution Process management and governance Employee engagement and team building Monitor performances of all TSM and geographies and supporting in weak areas. Closely monitor all the KYC related actions and ensuring the KYC device availability across the sites. AM Super dealer performance and tracking in a structured manner. Educational Qualification & Functional/Technical Skills: Bachelor’s degree in Business Management or related Social Sciences Advanced studies in Business Administration would be preferred additional qualification 10+ years of varied experience in Sales & Distribution with at least 2 years at manager level handling independent businesses. Relevant experience in Telecom industry is desirable but not a MUST Strong exposure to distribution and channel management Should have experience of leading a team of 4-5 direct employees and branch operations experience Other requirements: Result Orientation High field orientation Strong cross functional management skills Task oriented and passion for high level of performance Good channel management skills Customer centricity Self-starter How to Apply Suitable candidates are required to send their application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Sales and Distribution Level: Senior Manager Location: Lusaka, HQ Job Purpose: To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in customer service, channel management and market expansion. Reporting to the sales and distribution director, the main duties are: Increase Revenue earning customer net additions – Prepaid Increase Revenue earning customer net additions – Postpaid Achieve Net Revenue of the zone Deliver on Channel Satisfaction Score Expand distribution Width and Depth Achieve Employee Engagement scores in line with the Engagement target for the Zonal Business area Educational Qualification & Functional/Technical Skills: Bachelor’s degree in Management or related Social Sciences Masters in Business Administration would be preferred additional qualification 10+ years of varied experience in Retail Sales & Marketing with at least 2 years at middle management level handling independent businesses. Relevant experience in Telecom industry is desirable but not MUST Other requirements: Result Orientation Great problem-solving skills Good communications skills. Good interpersonal skills Customer centric Sound understanding of Sales systems and Process Creative self-starter Entrepreneurial skills Consumer Knowledge How to Apply Suitable candidates are required to send their application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Sales And Distribution Level: Assistant Manager Location: Lusaka Job Purpose: To handle special channels and modern trade partners and ENSURE Distributors are aligned with current product and services on offer, ensuring customer satisfaction and effective selling and sales techniques, and provide excellent customer relationships. Reporting to the distribution manager, the main duties are: 1. Ensure Customer Satisfaction Ensure Recruiting of new Retail Chain outlets to partner with Airtel and stock the Airtel products Maintain special channels Primary billing by ensuring partners aligned with the monthly targets and actual Achievement Implementation of OPCO sales initiatives and promotions by developing field sales action plans and timelines Maintain current Retail chain partnerships Monitoring of Sales from all GSM & Airtel Money customer Activations and transaction targets 2. Achieve all performance targets Increase footprint through tie up of modern trade partners Increase the activity of MTU distributors on GUI for report retrieving and audits thus reduce customer pain through shorter down time, by ensuring IT is resolving all queries on Time. Increase the spread of points for EVD and special channels Increase number of Airtel money agents selling talk time through Airtel money 3. Promote Airtel brand image: Communicate in a positive professional style. Visibility creation at touch points through marketing support teams 4. Rollout of new partner tie-ups: Manage and coordinate all performance and tie ups with a new partner’s Ensure all Service level coordination for the products are managed with the relevant partner Close monitoring of the retailer performance trends and taking appropriate action for business continuity. Educational Qualification/Technical Skills: Minimum qualification of a Bachelor’s degree in a commercial discipline Computer literacy Relevant Experience (Type of experience and minimum number of years): 5+ years of varied experience in Sales, Marketing & Distribution with at least 2 years at middle management level handling independent businesses. Relevant experience in FMCG industry is desirable Other requirements: Customer Oriented Strong analytical skills and problem solving skills High person standard and goal oriented Excellent interpersonal skills Excellent and effective communications skills, both orally and in writing Professional and well-groomed in dressing and presentation How to Apply Suitable candidates are required to send their application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Sales And Distribution Level: Senior Coordinator Location: All Zones Job Purpose: To handle all customer care interactions by providing consistent standards of service to Airtel customers, ensuring customer satisfaction, effective selling and to build and retain excellent customer relationships. Reporting to the area sales manager – retail, the main duties are: Ensure Customer Satisfaction through consistent standards of service excellence through implementation of continuous improvement initiatives. Drive sales in the walk in centers by achieving performance targets. Provide excellent customer relationship management by resolving customer queries, selling, retention and relationship building. Promote Airtel brand image by managing service delivery aligned to customer needs and business objectives. Adhere to good work ethics. Compile management reports weekly/monthly Conduct real-time monitoring of the Airtel Centre performance and productivity Supervision of Representatives and daily operations of the center Educational Qualification: Diploma/Degree in a Commercial Discipline or related field Relevant Experience: Experience in 3 – 5 years in a similar role Team Supervision Cash Management Other requirements (Behavioral etc.): Customer Centric High level of commitment Strong leadership skills Ability and desire to sell High person standard and goal oriented Excellent interpersonal skills How to Apply Suitable candidates are required to send their application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Sales And Distribution Level: Fixed Term Contract Location: All Zones Job Purpose: Identifying and building trade business prospect by maintaining relationships with zonal distributor sales team. Reporting To The Zonal Business Manager, The Main Duties Are: Achieve quality Gross addition targets and target SOGA leadership Ensure effective coverage of market on sales and visibility Meet defined targets for retailer count for various products Market governance Educational Qualification A Minimum of Diploma in a Business Related Discipline Relevant Experience (Type of experience and minimum number of years) Experience and solid knowledge in channel sales or direct sales 0-2 years of trade sales experience with a combination of direct and indirect sales Exposure to the Telecommunications Industry or FMCG environment Other requirements (Behavioral etc.) High level of commitment Ability and desire to sell Clarity in communication Quick learner Highly motivated and passionate Good interpersonal skills Customer focused Good planning and organisational skills Able to operate in a performance driven organization Flexibility to relocate How to Apply Suitable candidates are required to send their application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Ensure that the Airtel SIM Card is in the first sim slot of all Airtel customers walking into the outlet, by interacting with the customers and advising customers of the incentives Help Airtel customers check 4G internet compatibility on their handsets and assist non- 4G Airtel customers to perform upgrades to 4G upon confirmation of compatibility To sell and promote sales of Airtel SIM cards to any non-Airtel customer walking into the outlet and ensure that the SIM is in the first slot of the customer’s handsets To Sell Airtel Mifis/Routers and Devices if stocked in the outlet and to perform their activations To Communicate Airtel offers and 4G Coverage and perform demonstration of Speeds through the Speed test platform Requirements Educational Qualification: Certificate / Diploma Graduates Exposure in a customer facing environment 10+ years of varied experience in Sales & Distribution with at least 2 years at manager level handling independent businesses. Relevant experience in Telecom industry is desirable but not a MUST Strong exposure to distribution and channel management Should have experience of leading a team of 4-5 direct employees and branch operations experience Other requirements: ICT skills Communication skills Attention to detail Documentation skills Problem-solving skills Customer service skills Basic knowledge of word and excel for reporting purposes Other attributes: Ability to research and understand new products that may be introduced by Airtel Ability to understand the market / industry Ability to be innovative and come up with creative ideas within his/her jurisdiction to increase sales Ability to approach people of all social classes to educate them on products and services Airtel has to offer How to Apply Suitable candidates are required to send their application & Curriculum vitae to this email: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Marketing Level: Senior Officer Location: Lusaka, HQ Job Purpose: To strategically plan through regular analysis of the company performance in order to achieve optimal goals by making relevant and realistic projections based on market increased knowledge of the telecommunications industry and the macro-economy. To Provide Centralized data and answers to all requests for business information purposes to local management and Group. Reporting to the business intelligence and revenue planning senior manager, the main duties are: Analyze Revenue and Marketing data to help the businesses to achieve the Targeted Revenue Correct and timely generation of revenue and traffic reports Assist in Developing & implementing automated reports to replace manual standard reports as they come on board Assist in Designing and running effective queries Ability to track handsets by model and type on the network with vendor assisted or internal software tools. Resolves SQL optimization problems and coordinates information system engineering priorities Organize and perform marketing reporting into the share drive, monitoring and analysis. Requirements Educational Qualification & Functional/Technical Skills: Minimum of a Degree in Computing or Information Systems At least 2 years’ experience in an IT Environment. Works independently and with a high level of flexibility and assessment Other requirements: Good knowledge of IT objectives and strategies. Shell Scripting SQ PL/SQL Unix Environment Oracle/DB2 MS SQL Server How to Apply Suitable candidates are invited to apply by sending through their CV’s to the email below:
Department: Networks Level: Assistant Manager Location: Lusaka Job Purpose: Responsible for the end to end quality, reporting , partner management and ensuring continuous performance of overall Network Quality as per set KPI’s Reporting to network services manager, the main duties will be to: Network Configuration Management Network Design Partner Engagement Optimal Network resource deployment Reporting Required Skills & Knowledge: Educational Qualifications & Functional / Technical Skills: Bachelor of Engineer degree (telecommunication, electronics, or related fields ) Sound knowledge of Mobile IN Network Optimization and/or O&M Analytical, statistical, presentation and people management skills IT Literate, knowledge of power generation, electrical and HVAC maintenance. Able to operate in a performance driven organization Relevant Experience (Type of experience and minimum number of years): 5 years’ experience in Intelligent Network Performance /Optimization/Planning/O&M Other requirements (Behavioral etc.) Ability to pay attention to detail and follow up on closure on issues Ability to manage an outsourcing partner to deliver as per contract Ability to analyze, learn fast and be a team player High level of Integrity How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Level: Manager Location: Lusaka Job Purpose: The incumbent will be required to plan, design and optimize power generation, cooling, electrical and protection systems in accordance with prevailing Airtel and industry guidelines while ensuring that Airtel derives value from deployed passive infrastructure and the vendors managing this infrastructure. Reporting to network services manager, the main duties will be to: Plan, Design and implement Power Infrastructure Governance of passive partner relationships Opex Management Regulatory Compliance and Reporting Projects and Integrations Required Skills & Knowledge: Educational Qualifications & Functional / Technical Skills. Autocad or other computer aided design tool proficiency is key and must be demonstrated. Educational Qualifications: Bachelor’s Degree or higher in facilities / power / Air-conditioning systems or mechanical engineering IT Literate, knowledge of power generation, electrical and HVAC maintenance. Able to operate in a performance driven organization Relevant Experience (Type of experience and minimum number of years): 3 – 5 years of experience in a similar role Other requirements (Behavioral etc.) Extremely good Analytical skills Good interpersonal skills, ability to communicate across all levels of internal and external organization Ability to plan, organize and multi task. Must be proactive in approach to operations issues How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Networks Level: Senior Manager Location: Lusaka, HQ Job Purpose: To plan, direct and deploy all Identified Network Projects and Programs to ensure High Speed of Time to Market. This role must guarantee synergy, effective and efficient resource utilization, cost optimization and Return on investments to deliver on Business goals and +1 Network experience Reporting to the networks director, the main duties are: 1. To ensure Sites & Erlangs deployment as stipulated in Annual Operating Plan (Financial& Strategy) Achieve budget approval to all Project Costs and ensure monitoring process for remote infrastructure implementation/integration Create Project Tracking Systems and ensure continual improvements in Business Model Evaluate all Service Level agreements, partner with all stakeholders Operate as single point of Contact for all projects and Programs impacting on Network Ensure areas that are controlled by Network impacts on gain in market share Ensure innovative resource planning 2. Speed of Execution/Roll outs & Installation and Commissioning of Core Network (Customer) Ensure that the speed to market exceeds competition and first time resolution (FTR) Provide plans and set up process of increasing network coverage in strategic revenue generating locations and Manage strict timelines/quality delivery in a multi-vendor environment. Provide plans to Improve network coverage in Collaboration with business & planning team Establish systemic process for the supervision of installation of new Network Devices with future capacity plan 3. Logistics and Project Management Establish departmental process to align to PMI process for all projects and enforce strict adherence Ensure Management of CWIP (Capital work in Progress) to deliver on equipments not be obsolete in warehousing 4. Regulatory and Statutory Compliance Ensure all necessary documentation for regulatory compliance is adequate and readily available Ensure all statutory permissions required for deployment have been approved and documented 5. Partner and Supply Chain Management Establish procedure for improving rollout and maintenance vendor/subcontractor performance Ensure and monitor timely release of site request (SR) and Service Order with Tower Company and SP Provide platform for seamless sharing of sites with other Tower Company for effective and speedy deployment Review site-sharing activities with the telecom vendors and ensure that all the sites are inside the rental brackets and required permitting (environmental etc.) Collaborate with SCM to validate the requests, and raise the purchase of new hardware based on standards Coordinate with SCM for Warehousing & Dispatching of network element to specific locations Track and Follow-up on material delivery for the network rollout (Local & imported) Skills and Knowledge: Educational Qualifications & Functional / Technical Skills. Any university degree In Engineering. Professional qualification in Project Management Techniques Relevant Experience (Type of experience and minimum number of years): 8-10 years with a minimum of 6-8 years in deployment of GSM and/or 3G. Experience of managing multiple complex Network project simultaneously Evidence of Successful Project Delivery with wide Geographical spread Other requirements (Behavioral etc.) Strong Numeric skills Critical Thinking Skills Eye for details Environmental knowledge Communication skills Project Management Process quality How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Networks (Design, Planning and Optimization) Level: Senior Manager Location: Lusaka, HQ Job Purpose: To design, direct and control the delivery of Transmission Network by ensuring technical plans are converted from business objectives to deliver best quality at lower cost and innovative Capex productivity. This role ensures Airtel is the lowest cost producer and delivers +1 network experience continuously. Reporting to the networks director, the main duties are: 1. Provide strategic inputs to group design, planning and optimization and Airtel CTO towards theformulation of Optimal network roadmaps Analyze Business Objectives and Convert them into technical plans. Define Airtel network evolution roadmap in line with group guidelines and local business strategy Co-ordinate across functions – Sales, Marketing, CSD, IT, SCM and Regulatory tounderstand business and regulatory needs Effective use of business intelligence data on network usage patterns 2. Managing Capex and Opex- financial Direct achievement of AOP targets Monitor the implementation of Transmission Network deployment plans/projects and direct compliance to budget Define and validate transmission network capex pla Define and validate quarterly OPEX budget plan 3. Ensuring Regulatory Compliance Ensure compliance to applicable regulations and monitor availability of all relevant documentation, across relevant touch points Direct the transmission network spectrum usage strategy by ensuring only regulator allocated and approved spectrum is used and an up to date transmission GIS database ison hand 4. Support business and growth requirements Engage with business teams to understand functional needs/ business problems concerns and inform them of various network capabilities that can be harnessed Support the business teams in translating their functional needs to network specifications 5. Partner with SCM on vendor/partner management processes Collaborate with user departments to develop design specifications Provide specifications in line with Airtel network functional guidelines to SCM and evaluate offers and RFP responses from Vendors. Define SLA’s for internal processes and partners, monitor achievement of defined objectives 6. Build a capable and motivated team at Airtel to create a high-performance team environment Develop and motivate team members through structured training and on the job coaching and Recommend appropriate rewards and recognition Establish performance expectations and regularly review individual performance Financial Dimensions Annual transmission network Capex plan and budget. Quarterly transmission network Opex plan and budget (leased lines, spectrum fees etc…) Skills and Knowledge Educational Qualifications & Functional / Technical Skills. Bachelor of engineering degree in Electrical & Electronics, Telecommunications, Electrical Engineering, Computer Science or related fields from reputed institution. Sound knowledge of Mobile Network Planning, Optimization and O&M Proficiency in use of Pathloss microwave planning software and relevant GIS applications,fiber route planning using GIS tools Analytical and Presentation skills Negotiation skills Relevant Experience (Type of experience and minimum number of years): 5-8 years of varied experience in Strategic design and planning, implementation, operation and maintenance in the Telecom industry 5 years managerial experience in a GSM/mobile company With at least 3 years senior management experience in an area of Transmission network Design and Optimization Other requirements (Behavioral etc.) Ability to innovate and deliver value to business Ability to manage an outsourcing partner to deliver business solution Ability to motivate and lead Integrity Can do attitude Committed Thinking out of the box How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Sales and Distribution. Location: Kasama And Mansa. Job Purpose: To handle all customer care interactions by providing consistent standards of service to Airtel customers, ensuring customer satisfaction, effective selling and to build and retain excellent customer relationships. Reporting to network services manager, the main duties will be to: Ensure Customer Satisfaction through consistent standards of service excellence through implementation of continuous improvement initiatives. Drive sales in the walk in centres by achieving performance targets. Provide excellent customer relationship management by resolving customer queries, selling, retention and relationship building. Promote Airtel brand image by managing service delivery aligned to customer needs and business objectives. Adhere to good work ethics. Educational Qualifications & Functional / Technical Skills. Diploma/Degree in a Commercial Discipline or related field. Relevant Experience (Type of experience and minimum number of years) Experience in 1-2 years in a similar role. Customer centric. Other requirements (Behavioral etc.) High level of commitment. Ability and desire to sell. High person standard and goal oriented. Excellent interpersonal skills. Excellent and effective communications skills, both orally and in writing. Professional and well groomed in dressing and presentation. How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Epartment: Sales and Distribution Location: Mansa Job Purpose: To handle all customer care interactions by providing consistent standards of service to Airtel customers, ensuring customer satisfaction, effective selling and to build and retain excellent customer relationships. Reporting to the retail manager – retail, the main duties are: Ensure Customer Satisfaction through consistent standards of service excellence through implementation of continuous improvement initiatives. Drive sales in the walk in centres by achieving performance targets. Provide excellent customer relationship management by resolving customer queries, selling, retention and relationship building. Promote Airtel brand image by managing service delivery aligned to customer needs and business objectives. Adhere to good work ethics. Compile management reports weekly/monthly. Conduct real-time monitoring of the Airtel Centre performance and productivity. Supervision of Representatives and daily operations of the centre . Educational Qualifications: Diploma/Degree in a Commercial Discipline or related field Relevant Experience: Experience in 3 – 5 years in a similar role Team Supervision Cash Management Other requirements (Behavioral etc.) Customer Centric High level of commitment Strong leadership skills Ability and desire to sell High person standard and goal oriented Excellent interpersonal skills Excellent and effective communications skills, both orally and in writing Professional and well groomed in dressing and presentation How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Department: Marketing Level: Senior Manager Location: Lusaka Job Purpose: To achieve business goals and brand saliency by devising strategies for the Zambia Operation, in line with the overall brand strategy and subsequently plan and implement the same at the country level. Reporting to the marketing director, the main responsibilities are: Optimum utilization of Marketing budget Achieve TOMA (Top of Mind Awareness) & ITP (Intention to Purchase) Targets Brand Visibility Monitor bound & quality delivery by the vendors Develop new and rural specific initiatives Drive all national brand initiatives at the country level. Requirements: Minimum of a BA in Business Administration, Marketing, Mass Communication or related discipline Post Graduate Diploma in Mass Communication or MBA in Marketing Professional Qualifications in advertising, Marketing & Communication will be an added advantage 8-10 years of work experience in similar industry / organization Work experience in advertising agency will be an added advantage A minimum of 3 years in Management role. Personal Behaviour Required in the post: Strong Creative Judgment and Critical Thinking Ability Influential & Interpersonal Skills and Social Perspectives Entrepreneurial ability Strong leadership skills Strong communication – oral and writing skills Strong numeric ability How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
Airtel Zambia We are Airtel, and rank amongst the top 3 telecom service providers in the world in terms of subscriber numbers. We are spread across 16 countries in Africa and Asia with over 394 million customers across our operations. Airtel invested an initial 10.7 billion dollars in the business, which is the single largest investment in Africa in recent years. Job Purpose: The incumbent will be required to plan, design and optimize power generation, cooling, electrical and protection systems in accordance with prevailing Airtel and industry guidelines while ensuring that Airtel derives value from deployed passive infrastructure and the vendors managing this infrastructure. Reporting to network services manager, the main duties will be to: Plan, Design and implement Power Infrastructure Governance of passive partner relationships Opex Management Regulatory Compliance and Reporting Projects and Integrations Required Skills & Knowledge Educational Qualifications & Functional / Technical Skills: Autocad or other computer aided design tool proficiency is key and must be demonstrated. Educational Qualifications: (a) Bachelor’s Degree or higher in facilities / power / Air-conditioning systems or mechanical engineering IT Literate, knowledge of power generation, electrical and HVAC maintenance. Able to operate in a performance driven organization Relevant Experience (Type of experience and minimum number of years): 3 – 5 years of experience in a similar role Other requirements (Behavioral etc.): Extremely good Analytical skills Good interpersonal skills, ability to communicate across all levels of internal and external organization Strong problem solving skills. Ability to plan, organize and multi task. Must be proactive in approach to operations issues How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received; only shortlisted candidates will be contacted.
Airtel Zambia We are Airtel, and rank amongst the top 3 telecom service providers in the world in terms of subscriber numbers. We are spread across 16 countries in Africa and Asia with over 394 million customers across our operations. Airtel invested an initial 10.7 billion dollars in the business, which is the single largest investment in Africa in recent years. Department: Networks and Distribution Job Level: 5 Location: Lusaka Job Purpose: Responsible for the end to end quality, reporting , partner management and ensuring continuous performance of overall Network Quality as per set KPI’s Reporting to network services manager, the main duties will be to: Network Configuration Management Network Design Partner Engagement Optimal Network resource deployment Reporting Required Skills & Knowledge: Educational Qualifications & Functional / Technical Skills Bachelor of Engineer degree (telecommunication,electronics, or related fields ) Sound knowledge of Mobile IN Network Optimization and/or O&M Analytical, statistical, presentation and people management skills IT Literate, knowledge of power generation, electrical and HVAC maintenance. Able to operate in a performance driven organization Relevant Experience (Type of experience and minimum number of years) 5 year’s experience in Intelligent Network Performance /Optimization/Planning/O&M Other requirements (Behavioral etc.): Ability to pay attention to detail and follow up on closure on issues Ability to manage an outsourcing partner to deliver as per contract Ability to analyze, learn fast and be a team player High level of Integrity How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received; only shortlisted candidates will be contacted.
Airtel Zambia We are Airtel, and rank amongst the top 3 telecom service providers in the world in terms of subscriber numbers. We are spread across 16 countries in Africa and Asia with over 394 million customers across our operations. Airtel invested an initial 10.7 billion dollars in the business, which is the single largest investment in Africa in recent years. Department: Networks and Distribution Job Level: 5 Location: Lusaka Job Purpose: Responsible for the end to end quality, reporting , partner management and ensuring continuous performance of overall Network Quality as per set KPI’s Reporting to network services manager, the main duties will be to: Network Configuration Management Network Design Partner Engagement Optimal Network resource deployment Reporting Required Skills & Knowledge: Educational Qualifications & Functional / Technical Skills Bachelor of Engineer degree (telecommunication,electronics, or related fields ) Sound knowledge of Mobile IN Network Optimization and/or O&M Analytical, statistical, presentation and people management skills IT Literate, knowledge of power generation, electrical and HVAC maintenance. Able to operate in a performance driven organization Relevant Experience (Type of experience and minimum number of years) 5 year’s experience in Intelligent Network Performance /Optimization/Planning/O&M Other requirements (Behavioral etc.): Ability to pay attention to detail and follow up on closure on issues Ability to manage an outsourcing partner to deliver as per contract Ability to analyze, learn fast and be a team player High level of Integrity How to Apply Suitable candidates are required to send their application & Curriculum vitae to the email below: Please note that due to the high volume of applications received; only shortlisted candidates will be contacted.

Jobs in Zambia by Airtel Zambia

Zambia jobs

The ultimate guide on how to get a job in Zambia

The Zambia jobs market is fast paced because jobs are in short supply. Jobs are mainly advertised in national newspapers and through word of mouth. You can also find Zambian jobs online through recruitment websites and social media sites like LinkedIn.

We’ve written this guide to help all Zambian job seekers in their quest to find a rewarding job. We’ve had the experience of being the job seeker and the recruiter in Zambia and the UK. Our intention is to use both the Zambian and international perspective and experience we have so you can get the best of both worlds. This guide will cover:

  • Zambia jobs and the recruitment process
  • Application tips for jobs in Zambia
  • How to find jobs in Zambia the unconventional way
  • Where Zambia jobs are advertised

Zambia jobs and the recruitment process

Job advertisements

Jobs are mainly advertised in Zambia’s national newspapers and through word of mouth. Get the full details on how you can get the latest on jobs by reading our guide on where they are advertised.

Vacancy windows for jobs in Zambia

Because of the stiff competition for jobs in Zambia, the vacancy window for entry and some mid level jobs tends to be very tight. This is to help recruiters minimise application numbers. The more professional the job the longer the vacancy window tends to be. When you see a job you are interested in, you’ll need to take prompt action.

Application process for Zambia jobs

Nowadays, more and more companies will ask you to email your CV and application documentation. However, some organisations, especially Government organisations will still ask you to deliver a printed or handwritten application.

Communications from the employing organisation

Because organisations usually get a high number of applicants they are unlikely to communicate with you or provide any feedback, except to invite you for an interview if you are successful.

Interviewing for Zambia jobs

Make sure you check your emails and answer your phone for any communications with a potential employer. Since it is an employers market they are unlikely to chase except if you stand out as a high quality candidate. Companies will not alway tell you about the interview format. Expect anything from one to one interviews, panel interviews, tests and even group work with other applicants. If you want to be prepared, it won’t hurt to ask about what they expect of you. If you are applying for a job as an expat or returning resident, organisations may interview you by video link such as Skype.

Trials and probation periods

Most companies will start new recruits on a trial probation period, usually around three months. This may be longer if you are entering a training programme or a more established organisation.

Application tips for jobs in Zambia

Getting a job anywhere is about you being able to communicate that you're the most suitable candidate for the position. Qualification and experience play a huge part but it also comes down to the effort spent in the application and how you fit in with the company. Distinguish yourself by spending time on your application correspondence. Follow these tips to get yourself started right in the Zambian job market, making sure your emails, CVs and cover letters get opened, read and considered for interviews and positions. All the best!

Step 1 — finding the right job vacancy in the Zambia jobs market

Read our guide on where Zambia jobs are advertised. In addition to the jobs sites, newspapers and recruitment companies we’ve listed in that section, word of mouth is still one of the biggest ways people find jobs in Zambia. Put the word out that you're looking for a job with your friends and family. Remember, that people know people, who know people! Word will get around, especially if you have a proven track record.

Step 2 — applying for jobs in Zambia

With significant competition in the Zambian jobs market it is imperative that you make an effort to stand out. Here are our top job application tips.

Focus your applications and energy

Applying for every job you find can feel very productive, but it’s better to think about quality over quantity. You’ll have more success applying for 10 positions well than for 100 jobs that you loosely fit. Having received many job requests and applications from people from very different backgrounds to The Best of Zambia, we’ve noticed this to be a problem in the Zambian jobs market.

From an employer’s perspective it is frustrating to receive job applications from people who are from altogether different backgrounds that do not have transferrable knowledge, skills and experience. It sends a message that the applicant is thinking, ‘any job will do’. If this comes through, it may well put you on the ‘no’ pile pretty quickly. Although as an applicant it may sometimes feel like any job will do(!), it’s important to take the time to communicate otherwise in your application. The jobs market in Zambia would be more efficient for applicants and recruiters if everyone applied to jobs to which their knowledge, experience and skills are suited to, rather than applying for those loose fit job opportunities.

Demonstrate you are a good fit

To apply for jobs you’re suited to, choose to apply for jobs that are related to:

  • Work experience you have previously had
  • Sectors you have worked in
  • What you have studied or are studying
  • Your areas of interest and your aspirations

There is nothing wrong with seeking a complete career change or applying for jobs that don’t quite follow on from your current position. However, when you do this, it is important to:

  • Clearly explain why you are changing paths
  • Demonstrate how you have transferrable knowledge, skills and experience that would be valuable for the role you are now applying for
  • Reassure recruiters that you do not plan to make a habit of changing direction too often

Don’t apply for more than one position at a company

If an organisation is filling more than one position, and you apply for more than one job at the same company, you'll seem like you are unfocused and looking for any job.

Write a tailored cover letter for each application

Generic introductions don't work especially in the saturated Zambian jobs market. Seasoned recruiters can spot generic introductions a mile off! All they do is make you look like you haven’t made the effort. Instead, take the time to demonstrate you are a good fit by adapting each cover letter to the position you're applying for, identifying relevant accomplishments, achievements and anything you can offer the particular role.

Think about your references

It’s always a good idea to have a reference from a previous employer. Current recruiters will appreciate the chance to speak to a person you have worked for previously. It also demonstrates that you left that position on good terms which is always a sign of a respectable professional individual. You can also consider references from teachers, coaches and church leaders. Having references from friends and family doesn’t look very professional and isn’t recommended simply because they are likely to be biased. Another important point is to ask your referees if they are willing to give a reference. It won’t go down well if they are surprised to hear from your potential employers when they get in touch.

Follow the application instructions

This might seem obvious but many people fall at this first hurdle! If the instructions say send an email to a specific email address, with a specific subject line with specific attachments then do that. Recruiters give these instructions to make their recruitment process as simple and efficient as possible. Those that follow instructions will stand out for the right reasons.

Give your email a clear subject

Your email might not even get opened if it doesn’t have a clear subject line, looks too vague or is unprofessional. Give the reader context such as the position you're applying for.

Keep it short

Zambian recruiters have to go through many applications and might not read beyond the first paragraph of an email or cover letter. Keep them short, concise and focused. Two or three paragraphs are enough although you might consider more, the more professional the job.

Keep it professional

You’re writing to your potential boss. Keep your correspondence professional and skip the slang, abbreviations and emoticons. This is not a text or whatsapp message, so use paragraphs and full sentences!

Make sure it's perfect

Spell check, grammar check and proofread your application document. Then do it again. Read it out loud and if you have trouble spotting your own mistakes, ask someone else to run through it.

Make sure you're contactable

It seems obvious, but make sure you include your contact information. Provide a name, phone number and email address and then be on the alert to answer your calls and check your emails.

Don’t use a work email address!

It’s always best to use your own email address and phone number otherwise it’s not very respectful to your current employees. Imagine how difficult you will make things for yourself if your current employer found out and you don’t get a new job straight away.

Make sure you're online presence is good

Increasingly, recruiters considering your application will search for you online. Make sure you look responsible and trustworthy on social networks such as Facebook, Twitter and LinkedIn. Read more about this, in our section, ‘How to find jobs in Zambia the unconventional way’

Keep encouraged

Looking for a job in Zambia can be a trial. Don't get discouraged. Stay positive and keep moving forward. You can do it!

Step 3 — Interviewing for jobs in Zambia

Prepare, prepare, prepare

It’s essential that you find out as much as possible about the company you are going to be interviewing at. A good place to start is their website (if they have one). Also look for company information on social media channels like Facebook, LinkedIn and Twitter. Research the following key information:

  • Company products and services
  • Key team members
  • Awards and achievements
  • Approach and company culture

Going to an interview equipped with such knowledge enables you to tailor your responses to suit the company and possibly even the people interviewing you. Demonstrating that you know about the company and showing genuine interest will help you stand out. This will always go down positively with recruiters.

Dress code for interviews for jobs in Zambia

They say you only have a few seconds to make the right impression. You should want to make an entrance for the right reasons when going for any level job. Ladies, avoid outfits that are too revealing and have too much jewellery and makeup. Gentleman, iron your shirts and ensure your haircut is professional looking. Other tips are to have clean shoes and ensure you smell nice - small details will make a big difference! Of course, not all jobs require you to dress the same. For example, an interview for a job in fashion will mean you have an opportunity to demonstrate that your style matches with the company. Similarly, going for an interview on a construction site may not require you to be suited and booted. All in all, the research you do when preparing for your interview may help you select the perfect interview outfit. Think about the position, the work you will be doing if you got the job and dress accordingly. It’s a good idea to carry these habits through to when you get the job as well.

Be on time

Never be late for a job interview! It will make your potential employers think you are disorganised and that you don’t care for the job. It’s far better to be early. If you are too early you can always wait elsewhere and then go in 10-15 minutes early.

Be polite to everyone

A good way to make a positive impression is to be polite to everyone you meet when you go for the interview. Being polite and respectful is a good trait to have everyday but even more important at this early stage when you have no idea who is who, or what level of influence they have on the recruiters.

Take the right paperwork

If you have any certificates, letters of recommendation, work samples, or anything you were asked to take the interview, make sure you have them, and that they are professionally presented.

Prepare questions for the interviewer

Most interviewers will give you the opportunity to ask them questions. As someone who has been the interviewer, it’s always disappointing when people don’t have questions or ask the wrong questions. Ask questions that demonstrate your desire to settle in, make a positive impact and to contribute long term. Don’t ask questions about leaving early or whether you can play music!

How to find jobs in Zambia the unconventional way

Apart from the traditional job advertisement route to finding a job in Zambia there are some things you can do to get noticed.

Networking events where you could meet recruiters for Zambia jobs

The is a good selection of events you can attend to be in with a chance to meet potential recruiters. Some examples are Bongo Hive and Startup Hour. Be sure to keep up to date with career development and networking events via our events in Zambia page.

Make a point of making the right impression, holding conversations, listening, asking questions, letting people know what type of job you are looking for and giving out your contact details. A good tip is to connect with people you have met on relevant social media channels after the event, for example, LinkedIn and Twitter. Remember, you may not meet your next boss, but you could meet the person who will recommend you to your next boss.

Demo your work and interests to attract recruiters

The digital world we live in enables you to demonstrate your work, interests, personality and dreams with relative ease. For a relatively low investment you can set up a website/blog where you can post content that may well impress potential employers. If you haven’t got the budget or technical knowledge to set up a website then you can use tools like LinkedIn and Medium to do the same thing. You can write content that demonstrates your expertise, commitment and passion. Sharing photos, videos and audio files are another way to impress. You can also use these website to network online with potential employers. If your blog can help you impress potential employers then remember to include it in your CV and job application.

Work your social media profiles

Too many people only use social media for fun, jokes and proof of their latest weekend shenanigans. It is important to remember that a lot of what you post is public and savvy employers will look you up social media. Think about your social media accounts as places you can share your expertise, show off your personality and aspirations, and also build valuable relationships with people who can help you get that dream job.

Offer to work for free

This may seem counterintuitive but if you are not currently working or studying it’s probably best to do some voluntary work. A potential employer will be impressed that you are filling your time with something valuable rather than just sitting around. Doing voluntary work will also give you an opportunity to learn new skills and gain further experience.

Where Zambia jobs are advertised

1. Newspapers with Zambia jobs

Many large organisations, such as those in the mining, agriculture and development sectors still mainly advertise in Zambian newspapers. These include:

  • Zambia Daily Mail — a national newspaper with a daily jobs section (Monday - Saturday) that is not available online. The best days for jobs are Monday, Tuesday and Wednesday
  • The Post — a national newspaper with a daily jobs section that is not available online. However currently this newspaper is not available
  • Times of Zambia — a national newspaper with a small daily jobs section that is not available online
  • Zambia Daily Nation — an independent newspaper that is widely circulated in Lusaka every day apart from Sundays, but has very few if any job advertisements. It’s online job section is not updated regularly.

2. Online newspapers with Zambia jobs

  • Zambia Eye — it does have a small jobs section but it’s quite dificult to navigate and it’s unclear how recent the jobs are

3. Zambia jobs websites

  • The Best of Zambia — A free and easy way to find jobs in Zambia with new job opportunities listed daily
  • Go Jobs Zambia — A leading job finder website in Zambia with easy to use job search facilities and lots of tips and advice for Zambian job seekers
  • Jobs in Zambia — Lists a handful of current jobs
  • UN Jobs Zambia — Latest jobs are listed by date added and closing date with the ability to search by location
  • Job Search Zambia — Lists 3-10 jobs daily, with good job search facilities
  • Mining Jobs in Zambia — Part of the CareerMine network, this site tends to list 0-3 mining related jobs a day
  • Find Zambian Jobs — Lists jobs daily
  • Job Options, Zambia — a steady stream of latest jobs and jobs finding tips

4. Zambia jobs on international job websites

  • Careers 24 Zambia — One of the leading job portals in South Africa, this site also lists professional job vacancies in Zambia, from supervisors through to Directors
  • CV People Africa — Lists a range of latest jobs in Zambia with a handy progress report that shows hits, shortlisted, interviews and complete status
  • Reed UK — There is sometimes a handful of jobs from international organisation in Zambia on this UK jobs site
  • Recruitment Matters — This Zimbabwean site lists some jobs in Zambia
  • Teaching Jobs — This teaching jobs site advertises Zambian teaching jobs that welcome international candidates
  • PNET Zambia — This South African website lists some professional jobs in Zambia
  • Robert Walters Africa — Some specialist professional Zambian jobs are listed in their East Africa location
  • Career Jet — A useful job search engine that allows you to sort professional jobs by Zambian province and contract type
  • Work in Africa — lists professional jobs in Zambia
  • CA Global Africa Recruiment — focuses on the mining, oil and gas, banking, finance, telecoms, IT, engineering, construction, power and energy sectors

5. Zambia jobs on Facebook

The 3 leading Zambian job advertisers on Facebook are

When you search for ‘Zambia jobs’ on Facebook you may also get one off job advertisements by specific organisations, so it’s worth searching Facebook too. When you spot a company that posts a job vacancy on Facebook, they are likely to do it again, so it might be worth liking their page to be in with a chance of seeing their vacancy updates.

6. Zambia jobs on LinkedIn

LinkedIn has a jobs tab which allows you to add your location. The search facility isn’t that great because it will throw up some jobs in other locations. So you can do a search to only highlight Zambia, Lusaka (or you city of choice) or ZM jobs, (Ctrl F) and then apply through LinkedIn.

7. Recruitment companies in the Zambian jobs market

There is a range of recruitment companies in Zambia who you can register with. Start by finding out as much about the company as possible, such as, if they focus on a specific sector. Then pitch yourself to them, following their registration instructions — remember they are the connection between you and your ideal job.

Unlisted businesses