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Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following role. The primary purpose of this role is to enhance the overall achievement of YALELO goals by driving vehicles to transport staff and materials according to official instructions. The Right-Fit candidate will have the following knowledge, skills and attributes: Must be able to read, write and communicate in English Willingness to learn, improve and adapt Capability of making timely, rational decisions Honest and have integrity Able to work with minimum supervision Safety awareness Self-motivated Performance driven Team player Zambian Highway Code First Aid The Essentials: Drivers’ License (Class A for Motorcycles) Certificate in Mechanics is an added advantage Medically fit for the role Method of Application Submit your CV and application on company website:
Yalelo is seeking a highly motivated, energetic, and hard-working individual to work as a Key Account Manager. Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service? Then you are what we are looking for to fill this role. We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. The Right-Fit candidate will: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics The Essentials: Proven experience as key account manager Experience in sales and providing solutions based on customer needs Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels Excellent organisational skills Ability in problem-solving and negotiation BSc/BA in business administration, sales or relevant field. Method of Application Submit your CV and application on company website:
Yalelo is seeking a highly motivated, energetic, and hard-working individual to work as a Customer Service Representative. This Position is open to Zambians only. Location: This position is primarily based in Lusaka Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service? Then you are what we are looking for to fill this role. The Right-Fit candidate will: Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Contribute to team effort by accomplishing related results as needed. Manage large amounts of incoming calls. Generate sales leads. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Resolve customer complaints via phone, email, mail or social media. Greet customers warmly and ascertain problem or reason for calling. Advise on company information. Place or cancel orders and attempt to persuade customers to reconsider cancellations. The Essentials: Proven customer support experience. Track record of over-achieving quota. Strong phone contact handling skills and active listening. Familiar with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. University degree in Business Studies or equivalent. If this is YOU, Yalelo wants to hear from you today!!! This is a full-time position and the successful candidate must be available to work weekdays and weekends. Method of Application Submit your CV and application on company website:
Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service to work as a Retail Store Supervisor. This Position is open to Zambians only. Location: This position is primarily based in Kasumbalesa The Right-Fit candidates will: Provide superior customer service Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management Bear responsibility for the safe-keeping of company assets Provide custodianship of the cold supply chain for our highly perishable product Maintain accountability for result achievement Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet Merchandise stock Communicate all promotional material and keep all branding to high quality The Essentials: 18+ months’ work experience (preferably in a structured environment) Physically fit and able to carry weights in excess of 20kgs Ability to meet and exceed set goals Computer literate with experience of POS terminals (preferred) Effective written and verbal communicator Welcoming, and, responsive to customer needs Analyzing sales, customer relations and forecasting market demand. Method of Application Submit your CV and application on company website:
At Yalelo, we aim to be the world’s lowest-cost producer of protein, availing healthy, lean meat to all populations. Yalelo seeks to hire an experienced and eager Data & Analytics Lead to drive data collection, analysis, and analytics at our production site in Siavonga. You will join an innovative, cross-departmental and multi-country team working to improve data processes and utilization across the company to drive our growth. You will be responsible for building systems from scratch and optimizing existing ones, thus leading D&A’s efforts to enhance operational visibility and encourage a culture of data-driven decision-making at our production site. Location: The role will be based in Siavonga with occasional travel to Lusaka. The Right – Fit candidate will be: Searching for a high-impact, high-intensity role in a growing company Enthusiastic about building new systems and improve existing ones An excellent communicator, working as the D&A team’s remote representative in Siavonga Self-initiating to manage multiple projects and people in a production environment High in emotional intelligence to work effectively across departments with all Yalelo employees Quick to adapt to new systems and technologies Eager to apply new data methods to Yalelo’s aquaculture value chain Creative and approaches their work with humility Data & Analytics Lead requirements are: Bachelors or master’s degree in IT, Data Science, Economics, or Finance 3-6 years of work experience, 2+ relating to Product Management, Project Management, Data Analysis, Analytics, or a related field Comfortable spending extended periods in a rural environment Experienced in people and/or project management Intermediate-level data analysis skills (including use of Excel, R, Stata, SPSS, or other statistical platforms) D&A Lead preferences are: Familiarity with IT systems and database management Experienced in facilitation and training of groups Experience working in Southern Africa Familiar with Power BI, Microsoft D365, and/or AquaManager How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly aYalelo is seeking a highly analytical, meticulous and hands-on Admin & Planning Engineer with extensive experience in Proactive Maintenance, Project Management, Spare parts procurement, and material coordination. Location: The role will be primarily based in LUSAKA but may require occasional travel to Siavonga. The Right-Fit candidate will: Own computer maintenance management system (CMMS FIIX) Increase Global Completion of planned work in FIIX Positively IMPACT work schedule compliance Reduce Overdue preventive maintenance work orders Improve the quality and content of information on plant units Receive and process work orders after planning Define clearly the scope of work to be performed Develop a detailed job plan with all work sequences involved to adequately complete the repairs, including equipment downtime and man-hours required Determine and list all safety procedures associated with the work to be performed Provide a parts list with reference numbers and exact locations for every work order and ensure that all required parts are in stock before job scheduling Positively impact MTBF – Mean Time Between Failures Determine the cost involved for parts and supplies for each work order Ensure proper management of project scope change and deliverables Order all non-stock spare parts and materials as required by the job plan. Participate in the /Weekly work order/Project milestone review and weekly scheduling debrief with Engineering Manager Our Admin & Planning Engineer should have: A Bachelor’s Degree in Mechanical, Electro-mechanical, Electrical/Electronic Engineering Industry Experience: At least three (3) years’ work experience maintenance Certifiable technical training in Project Management will be added advantage Ability to work well independently and in a team-based environment Ability to work a schedule outside business hours and/or flexible shifts Good communication and interpersonal skills Be able to work in a team Be detail-oriented and meticulous Competencies: Knowledge of work and safety rules & regulations Local Statutory Safety and Environment regulations and procedures Problem solving methods and tools (Root Cause Failure Analysis (RCFA), Risk Analysis (FMEA)) Strong computer knowledge, Fiix or CMMS, Microsoft Project, Excel & PowerPoint Strong technical knowledge of maintenance operations Knowledge of refrigeration Knowledge in Electricity/Mechanical /PLCs/ (Control Systems) and Instrumentation/Electronics This is a full-time position and the successful candidate must be available to work weekdays and weekends including rotational shifts. If this is YOU, Yalelo wants to hear from you today!!! How to apply Submit your CV and application on company website:
Yalelo is seeking a highly analytical, meticulous and hand – on individual to work as a Purchasing Officer. The purchasing officer will directly support the commercial business partner in procuring products to support the company’s day to day operations. This position is open to Zambians Only. The role is primarily based in Lusaka with occasional travel as and when required. The best-suited individual must be an A-player, highly motivated, energetic, hard-working with a passion for excellence. Responsibilities Include: Managing supplier relationships. Timely Processing and checking of internal customer requisitions and escalation for missing information to ensure specification accuracy Processing and checking Purchase orders in Procurify and Sage. Vendor interface and communication to compare prices, specifications, and delivery dates Monitor vendor performance and make the necessary follow-ups to avoid delays. Participate in scheduled meetings on day to day basis with vendor personnel to discuss clarifications, discrepancies, sort out issues and to communicate the company’s viewpoints on good mutual business relationships built on timely and proper material deliveries. Coordinate with end users as required on technical approvals and specifications Coordinate with the transport team, arrange the transportation details and delivery information. Follow up with Material Discrepancy Report & Settles MDRs Foster collaborative working relations with other members of the logistics team Maintain strong, regular, productive communication between Logistics and cross-functional teams/departments Implement improvement processes and systems to improve effectiveness and efficiency The The Essentials: A Bachelor’s degree preferred (Supply Chain, Business) or 1-3 years sourcing A valid Driver’s License Well-spoken and written English Solid Analytical skills Proficiency in Microsoft Office (Excel is a Must-Have) Flexible and able to adapt to changing requirements and priorities Detail orientated and able to work under pressure Good interpersonal skills to interact effectively with vendors and internal contacts from all areas of the company. This is a full-time position and the successful candidate must be available to work weekdays and weekends. If you are the one, Yalelo wants to hear from you today!!!! How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly motivated, energetic, and hard-working individual with a passion for customer service in the following role: Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following role. The primary purpose of this role is to enhance the overall achievement of YALELO goals by driving vehicles to transport staff and materials according to official instructions. The Right-Fit candidate will have the following knowledge, skills and attributes: Must be able to read, write and communicate in English Willingness to learn, improve and adapt Capability of making timely, rational decisions Honest and have integrity Able to work with minimum supervision Safety awareness Self-motivated Performance driven Team player Zambian Highway Code First Aid The Essentials: Riders’ License Minimum 2 years (Class A for Motorcycles) Certificate in Mechanics is an added advantage Medically fit for the role This is a full-time position and the successful candidate must be available to work weekdays and weekends. If you’re the one, Yalelo wants to hear from you today!!! How to Apply Submit your CV and application on company website:
About the Talent Acquisition & Retention Specialist position We are looking for an efficient Talent Acquisition & Retention Specialist to undertake a variety of talent-centric duties. You will facilitate daily HR functions like keeping track of employees records and supporting the interview process. Your role, also, involves performing tasks with a focus to grow our company’s talent pipeline and improve our sourcing tactics. The ideal candidate will have a broad knowledge of talent acquisition, cultivation and nurturing as well as general administrative responsibilities. He/She will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. To succeed in this role, you should be familiar using HR software and tools. Ultimately, you should be able to contribute to the attainment of specific goals and results of the Talent department and the organization. Responsibilities include: Workforce Planning and Talent Acquisition: Implementing the organisation’s recruiting strategy by hiring against forecasts and staying on top of organisation developments relating to manpower requirements Participating in job fairs, campus recruitment and other strategic recruitment events Interviewing applicants Administering pre-employment tests Completing background investigations Communicating offers, compiling requisite documentation and paperwork Pre-boarding Facilitating the transfers and promotions process Talent Performance Management: Implementing, managing and maintaining the end-to-end annual performance review process that focuses employee’s efforts on the achievement of business goals and attainment of requisite skills/ competencies to sustain growth. Supporting Line Managers in creating customised personal development and performance improvement plans for employees and managing follow-ups and implementations. Talent Retention: Developing innovative opportunities for advancement and career paths Gathering qualitative retention data by conducting and analysing talent retainment-specific interviews Improving the employer brand within and outside the organisation Establishing positive working relationships and credibility with all managers and leaders to drive engagement company-wide The Right-Fit Candidate should: Have 2+ years’ related work experience Hold a Bachelor’s degree in Business Studies or related field Be Proficient with MS Office Be able to gather, organise and analyse data Be able to plan, organise and manage competing priorities in a dynamic, fast-paced working environment Posses excellent verbal and written communication skills Be self-driven, motivated and results-oriented with positive, influential interpersonal skills Have a strong business acumen Be a team Player This is a full-time position and the successful candidate must be available to work weekdays and weekends including rotational shifts. If this is YOU, Yalelo wants to hear from you today!!! How to Apply To apply, follow the link: Job Application – Talent Acquisition and Retention Specialist NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process
Yalelo is seeking a highly motivated, energetic, and hard-working individual with a passion for customer service in the following role: Learning and Development Administrator Location: This role is primarily based at the Yalelo Farm in Siavonga but may require occasional travel to Lusaka. The Right-Fit candidate will have the following knowledge, skills and attributes: Capability of making timely, rational decisions Modern HR practices Proficient MS Office User Corporate Background Flexible, Proactive, Resourceful The Essentials: Degree in Social Sciences or related field Understanding of New Employment Code, Zambian labor legislation and regulations Implementation of best-practice HR policies and procedures Minimum of 1-year HR experience HR Systems development and implementation Computer skills in Microsoft Office software ZIHRM Membership certificate Driver’s License Key Accountabilities: Excellent interpersonal skills to communicate and build relationships with a wide range of internal and external contacts to inspire trust and confidence. Contribute in establishing systems and procedures for efficiency and effectiveness of the service offering Provide management with updates and reports on the operation of the training delivered by the L&D team Conduct training as and when required L&D maintenance, purchasing supplies and making payment for utility bills management Be able to demonstrate the organisation’s values Conduct all L & D tours Coordinate the Graduate Trainee program Develop strong and effective working relationships within team and cross-functionally. Actively participate in team meetings to bring up issues and also contribute to continuous improvement activities This is a full-time position and the successful candidate must be available to work weekdays and weekends. If this is YOU, Yalelo wants to hear from you today!!! How to Apply To apply, follow the link: Job Application – Job Application: Skills Development Trainer NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process
Yalelo is seeking a highly motivated, energetic, and hard-working individual with a passion for customer service in the following role: Location: This role is primarily based at the Yalelo Farm in Siavonga but may require occasional travel to Lusaka. The Right-Fit candidate will have the following knowledge, skills and attributes: Capability of making timely, rational decisions Assertive & persuasive Goal orientated Ability to lead and motivate other people Attention to detail The Essentials: Diploma/Degree in Human Resources Management Understanding of New Employment Code, Zambian labor legislation and regulations Implementation of best-practice HR policies and procedures Minimum of 1-year HR experience Recruitment & Selection – interviewing skills HR Systems development and implementation Computer skills in Microsoft Office software ZIHRM Membership certificate Driver’s License Key Accountabilities: Excellent interpersonal skills to communicate and build relationships with a wide range of internal and external contacts to inspire trust and confidence. Prepare for pre-employment medical examinations Provide advice and support to line managers on employee relations management i.e. Policies, grievance handling, etc. Assist with the recruitment planning, sourcing, screening, assessment and selection process Complete weekly manpower reports reflecting planned labor strength vs actual labor strength Complete weekly time and attendance reports and time and attendance monitoring Monitor annual and sick leave Keep record of all long-term sickness cases and table them for probable remedial action Update HR information system (Stadium HR, etc) and ensure data integrity Administrate and schedule leave rosters Assist HR Business Partner with HR project work Assist development, attraction and retention strategies to meet business objectives, local issues and needs Assist with communication drives to ensure employees are informed (Notice Boards, distribution of briefs, etc.) This is a full-time position and the successful candidate must be available to work weekdays and weekends. How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly motivated, energetic, and hard-working individual with a passion for customer service in the following role: Location: This position is primarily based at the Yalelo Farm in Siavonga, but may require occasional travel to Lusaka. The Right-Fit candidate will have the following knowledge, skills and attributes: Capability of making timely, rational decisions Honest and have integrity Able to work with minimum supervision Performance driven Practical knowledge of all areas of HR, including excellent understanding of employment law & legislation and best-practice HR codes of practice Computer literate with knowledge of Microsoft Excel, Word, PowerPoint, The Essentials: Drivers’ License (Class A for Motorcycles) 1-3 years’ experience working in a busy, professional Human Resources department Experience and knowledge of HR management systems and providing data, reports, metrics, KPIs, and information through these Experience of writing reports and formal meeting notes Experience in the development and/or implementation of employment policies and procedures Experience working autonomously and in a pro-active way, managing multiple assignments/projects simultaneously from start to finish Experience with labor relations e.g. through workers committees/employee forums Experience of supervising a payroll process (desirable) Business experience outside of HR function (desirable Personal Qualities: ZIHRM (essential), member of CIPD or SHRM (desirable) Excellent interpersonal skills to communicate and build relationships with a wide range of internal and external contacts to inspire trust and confidence. Good judgement and decision-making skills with a pragmatic and creative approach to problem solving Highly organized with the ability to handle conflicting demands through to meet deadlines with minimum supervision Ability to demonstrate confidentiality and sensitivity in dealing with HR issues, especially when handling sensitive situations and information. Resilience and the ability to work effectively under pressure. Flexible and adaptable with the ability to work within a changing environment and respond to different demands with a sense of urgency. Friendly, positive and professional with a genuine commitment and ability to deliver an exceptional customer service. Co-operative and supportive team player. This is a full-time position and the successful candidate must be available to work weekdays and weekends. How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly analytical, meticulous and hands-on Processing Supervisor with experience in process manufacturing. The supervisor will work with the existing team in the processing plant to lead a team and deliver results for production based on production volumes, waste reduction, cost optimization, safety protocols and maintaining a high quality standard. This position is open to Zambians only. Location: The role will be primarily based at the Yalelo farm in Siavonga but may require occasional travel to Lusaka. The right-fit candidate will: Deliver production targets against plan Track relevant Key Performance Indicators and report on them daily Perform stock counts for packaging and raw/finished goods materials Structure teams to meet demands Maintain the QMS Deliver safety talks Develop new Standard Operating Procedures for new processes and maintain old ones through Planned Job Observations Work closely with other supervisors in the area to co-ordinate processes smoothly Have experience in process manufacturing Be able to implement basic problem solving methodologies Perform other duties as necessary in support of Yalelo objectives Our Processing Supervisor should have: Relevant degree in processing or production engineering Minimum 2 years experience in an FMCG environment Ability to work well independently and in a team-based environment. Ability to work a schedule outside business hours and/or flexible shifts. Good communication and interpersonal skills. Be detail-oriented and meticulous. Proficient in Microsoft Suite Competencies: Honesty: Must always convey accurate data to management. Honesty is critical to help management problem solve any issues. Multi-tasking: Must be able to work in a fast-paced environment and follow procedures exactly, every time. Communication: Demonstrate effective communication and professionalism at all levels. Must be able to effectively communicate in English (both written and verbal). Great Attendance: Must be able to maintain attendance (48 hour/week) and work with limited supervision. Judgment: Demonstrate professional judgment, relate all information and data to management. 100% accuracy expected and must be prepared to discuss any issues that deviate from normal laboratory procedures. Flexibility: Adapts to changing business needs, conditions and work responsibilities. This is a full-time position and the successful candidate must be available to work weekdays and weekends including rotational shifts. If this is YOU, Yalelo wants to hear from you today!!! How to Apply To apply, follow the link: Job Application – Processing Supervisor Siavonga NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process
Yalelo is looking to hire a Head of Financial Planning and Analysis. She/he will provide key financial insight to support effective strategic decisions for the business. Reporting to the Finance Director, the Head of Financial Planning and Analysis will partner with all business lines in the organisation. The “Right Fit” will: Manage the day to day activities of the Financial Planning and Analysis function Ensure business partnering to effectively support strategic business performance reviews Execute capital planning and investment analysis for new ventures, initiatives & projects Ensure the timely and accurate delivery of key financial reporting for the business Provide key financial insight and commentary to support strategic decision making Competencies: CGMA, Full CIMA A proven track record of leading a financial planning and analysis function (minimum 5+ years’ experience preferred) Strong commercial acumen and a pragmatic approach A proven track record of business partnering and working up to Executive level Strong analytical capability and a collaborative approach How to Apply Submit your CV and application on company website:
We are looking for a skilled Learning and Development (L&D) Manager to help our employees advance their skills and knowledge. Your goal will be helping our company succeed by supporting competency-based behavioural, technical and functional capability building.. We expect you to be passionate about helping people learn and grow, and to possess excellent communication skills. You should also have experience d with outcomes-based learning interventions, delivering impactful learning programmes to fuel growth and managing budgets. Learning and Development Manager responsibilities are: Prepare and implement learning strategies and programs Review individual and organizational development needs Deploy different kinds of learning methods companywide, such as coaching, job-shadowing, online training and so on Systemise leading-edge design, delivery and evaluation of blended learning courses, workshops and other trainings Monitor the success of development plans and help employees make the most of learning opportunities Collaborate with managers to develop their team members through career pathing Oversee budgets and negotiate contracts with external service providers Supervise L&D Specialists Learning and Development Manager requirements are: 2+ years’ relevant experience Significant experience with effective learning and development methods Experience in project management and budgeting Good knowledge of e-learning platforms and practices Practical experience with MS Office and Learning Management Systems (LMS) Strong communication and negotiation skills, with a good ability to build relations with employees and vendors; Strong organizational skills with business-oriented thinking BSc or BA degree in Business, Psychology or other related area; an additional certification such as CPLP will be a bonus How to Apply Submit your CV and application on company website:
We are looking to hire a creative, energetic and results-driven Internal Communications & Executive Assistant who can support driving engagement through internal communications (60% of the time) and looking after the administration needs of the HR Director (40% of the time ). You will primarily be designing, compiling and distributing HR communications to keep the organisation up to speed and at the same time be able to keep on top of capably coordinating activities for the HR Director. Being a switched on multi-tasker who can deliver in quality as well as quantity is a vital component of the position. In addition, the perfect candidate will be an above average communicator with an employer branding eye and sharp attention to detail. Responsibilities include: Implementation of communication campaigns Ongoing communication via email, noticeboards and other media Executive administrative support Bookkeeping and petty cash management Internal event management Competencies: Proven commensurate experience as a Communication Specialist, Executive Assistant or another comparable role Proficiency in Microsoft Office, as well as general familiarity with design and mail distribution software including but not limited to Canva, MailChimp, etc. Proficiency in the following areas: attention to detail; editing; researching; oral and written communication; organization. BSc or BA in Media Studies, Business Studies or comparable field is desirable Please note, an application will not in itself result in an interview and failure to meet the minimum requirements of the advertised position will result in applicants automatically disqualifying themselves from consideration. Only short listed candidates will be contacted. How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly motivated, energetic, and hard-working individual with a passion for customer service in the following role: Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following role. The primary purpose of this role is to enhance the overall achievement of YALELO goals by distributing the companies products according to official instructions. The Right-Fit candidate will have the following knowledge, skills and attributes: Must be able to read, write and communicate in English Willingness to learn, improve and adapt Capability of making timely, rational decisions Honest and have integrity Able to work with minimum supervision Safety awareness Self-motivated Performance driven Team player Zambian Highway Code First Aid The Essentials: Drivers’ License (Class A for Motorcycles) Certificate in Mechanics is an added advantage Medically fit for the role This is a full-time position and the successful candidate must be available to work weekdays and weekends. If you’re the one, Yalelo wants to hear from you today!!! How to Apply To apply, follow the link:
Yalelo is seeking experienced educators with strong knowledge, people skills to work as Skills Development Trainers as part of our Learning and development team at our production site on the shores of Lake Kariba. This role is primarily based in Siavonga with occasional travel as and when required. The best suited individual must have a passion for people and be able to cater to the various training needs of our workforce. Most work will focus on competency development, planned job observations and organizing training programs that will boost workplace performance in alliance with our company’s core values. Your duties will include performing training needs assessments, designing and delivering curriculum and learning materials for managing all phases of training interventions. The Right Fit Candidate will: Map out training plans, designing, developing and facilitating training programs (outsourced or in- house). Prepare training facilities and deliver training programs. Use appropriate training methods or activities (simulations, mentoring, on the job training) Evaluate and assess training. Use accepted education principles and track new training methods and techniques. Design and prepare educational aids and materials. Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects OKRs. Maintain an updated curriculum database and training records for respective region. Manage and maintain in-house training facilities and equipment. Deliver feedback to managers and supervisors. Compile and manage training administration, schedules and training reports. Develop, recommend, manage & maintain training quality standards The Essentials: Must be geographically mobile with valid driver’s license Have some experience working with local communities and taken part in community development initiatives Excellent knowledge of language and cultural differences 2 years+ work experience, inclusive of time spent wholly or considerably within the private sector Good command of English and other local languages (Tonga will be a plus) Strong leadership skills Dedicated team player who takes initiative, is detail oriented, organized and has proven ability to follow up tasks through to quality completion Quick thinking and able to self-manage. Comfortable working with internal and external parties Excellent interpersonal, verbal, and written communication skills Knowledge of MS Office (including MS PowerPoint) Self-starter who is able to meet tight deadlines Organizational skills and a positive attitude are also required This is a full-time position and the successful candidate must be available to work weekdays and weekends. If this is YOU, Yalelo wants to hear from you today!!! How to Apply To apply, follow the link: Job Application – Skills Development Trainers NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process
We are looking for a skilled Financial Manager who will join our team and help us with analyzing our daily financial activities and develop measures and suggestions for future financial plans, presenting them to senior managers. You will be responsible for helping the company’s leaders to make efficient business decisions and meet business goals. Financial Manager responsibilities are: Analyze company’s performance as well as costs, pricing, variable contributions, sales results and other related data and compare the actual results to the business plans Interpret financial information and use it to prepare financial reports to senior managers staff while recommending further courses of action Manage operations of the finance department, develop goals and objectives, and plan measures to achieve them Provide consulting services on investment activities and develop strategies for the company Develop measures to optimize company’s financial health Research trends and make projections for corporate finances Organize reviews and evaluations for cost-reduction opportunities Participate the preparation of the company’s budget Work together with auditors to ensure appropriate monitoring of company’s finances Collaborate with other departments to review and optimize company plans and develop various kinds of operations Financial Manager requirements are: 3+ years’ experience of working on a Financial Manager position Significant experience in the financial sector, possibly on a Financial Analyst role Significant experience of managing, guiding and leading employees to ensure th usage of appropriate financial processes Excellent knowledge of financial statistics and accounting principles Excellent understanding of internal financial trends and general market patterns In-depth knowledge of applicable legislation and regulations Good practical experience with finance management software Strong communication, presentation and interpersonal skills BS or MA degree in Finance, Accounting or Economics; professional certification such as CIMA, ZICA or ACCA will be considered a bonus How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly analytical, meticulous and hands-on HR assistant with experience, preferably, in the FMCG industry. An excellent commercial director has an entrepreneurial mindset and great leadership skills. The ideal candidate will also be a creative strategist with excellent organizational abilities. The goal is to promote and expand the company’s commercial activity that will generate revenues and lead to sustainable growth. The Head of Retail Operations & Sales responsibilities will: Mentor and Grow the retail, sales and business development teams Be eager to lead from behind and drive for results Consistently put together budgets, accurate forecasting and develop strong opportunity pipelines Be a subject matter expert on all topics related to sales and retail Generate ideas about future sales and retail activities to ensure a cutting edge strategy; maintaining up to date knowledge of the market place, competitors and trends Translate our strategic goals into sales and retail operational plans to achieve the required targeted growth in sales and profit; identifying and optimising promotional opportunities, ensuring these are co - ordinated with wider Yalelo promotions and campaigns Ensure all new shop proposals meet the required return on sales Act as primary point of resource for insights & analytics questions Deliver consistently high-quality presentations, and be able to eloquently deliver key messaging both internally and externally Take a lead role in building a strong sales management culture with the operations team; spend time coaching Regional Managers, identifying skills and opportunities for development; providing advice and guidance as the need arises Proactively manage and review the performance and progress of Regional Managers and their regions, setting objectives and targets Regularly produce and present a range of financial/non financial reports for the Commercial Director and Executive team as required Look out for strategic partnerships to further enhance Yalelo’s value proposition The ‘it’ factor for the right Head of Retail Operations & Sales: Excellent communication skills – verbal, written to include report writing and group presentations Influencing and negotiation skills Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price A collaborative team player – concerned with the team success as well as individual performance Visible Leadership skills – can motivate others to achieve and is able to generate pragmatic solutions BA/BSc in Business, Commerce, Marketing or a related field How to Apply Submit your CV and application on company website:
Yalelo is seeking a highly analytical, meticulous and hands-on HR assistant with experience, preferably, in the FMCG industry. Our HR Assistant position requires excellent organizational skills and the ability to handle sensitive information confidentially. If you are passionate about HR policies and procedures and want to help create a nourishing workplace, this position is for you. Ultimately, you will gain HR experience in a fast-paced work environment by supporting and improving all HR functions. HR Administrative Assistant responsibilities are: Handling employee records Updating the HR database with current information. Addressing employee queries Monitor Time & Attendance compliance and support sensitisation and compliance for all other HR and employee management policies Assisting with coordinating HR projects Preparing reports including labour turnover, absenteeism, sick leave, annual leave, etc. Proficient speaker of local languages (Tonga, Bemba, Nyanja) HR Administrative Assistant requirements are: Minimum 2 years’ experience Proficient in MS Office Excellent organizational skills BA/BSc in Human Resource or related disciplines Knowledge of labour laws Knowledge in Implementation of best-practice HR policies and procedures Effective communication and interpersonal skills Honesty, Ethics and Integrity ZIHRM membership How to Apply Submit your CV and application on company website:
Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following for our New Chingala Store. Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following roles: The Right-Fit candidates will: Provide superior customer service Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management Bear responsibility for the safe-keeping of company assets Provide custodianship of the cold supply chain for our highly perishable product Maintain accountability for result achievement Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet Merchandise stock Communicate all promotional material and keep all branding to high quality The Essentials: 18+ months’ work experience (preferably in a structured environment) Physically fit and able to carry weights in excess of 20kgs Ability to meet and exceed set goals Computer literate with experience of POS terminals (preferred) Effective written and verbal communicator Welcoming, and, responsive to customer needs Analysing sales, customer relations and forecasting market demand These are full-time positions and the successful candidates must be available to work weekdays and weekends. How to Apply You can apply using the following link. Be sure to clearly state which store location and position you are applying for NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process
Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following for our New Chelstone Store. Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following roles: The Right-Fit candidates will: Provide superior customer service Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management Bear responsibility for the safe-keeping of company assets Provide custodianship of the cold supply chain for our highly perishable product Maintain accountability for result achievement Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet Merchandise stock Communicate all promotional material and keep all branding to high quality The Essentials: 18+ months’ work experience (preferably in a structured environment) Physically fit and able to carry weights in excess of 20kgs Ability to meet and exceed set goals Computer literate with experience of POS terminals (preferred) Effective written and verbal communicator Welcoming, and, responsive to customer needs Analysing sales, customer relations and forecasting market demand This is a full-time position and the successful candidate must be available to work weekdays and weekends. How to Apply You can apply using the following link. Be sure to clearly state which store location and position you are applying for NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process
Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following for our New Ten Miles Store. Are you an A-player? Then you are what we are looking for to fill the following roles: The Right-Fit candidates will: Provide superior customer service Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management Bear responsibility for the safe-keeping of company assets Provide custodianship of the cold supply chain for our highly perishable product Maintain accountability for result achievement Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet Merchandise stock Communicate all promotional material and keep all branding to high quality The Essentials: 18+ months’ work experience (preferably in a structured environment) Physically fit and able to carry weights in excess of 20kgs Ability to meet and exceed set goals Computer literate with experience of POS terminals (preferred) Effective written and verbal communicator Welcoming, and, responsive to customer needs Analysing sales, customer relations and forecasting market demand These are full-time positions and the successful candidates must be available to work weekdays and weekends. How to Apply You can apply using the following link: Job Application: Store Supervisor Ten Miles Be sure to clearly state which Store Location and Position you are applying for NOTE: Yalelo does not require any fees nor do we use any agents in our recruitment process

Jobs in Zambia by Yalelo

Zambia jobs

The ultimate guide on how to get a job in Zambia

The Zambia jobs market is fast paced because jobs are in short supply. Jobs are mainly advertised in national newspapers and through word of mouth. You can also find Zambian jobs online through recruitment websites and social media sites like LinkedIn.

We’ve written this guide to help all Zambian job seekers in their quest to find a rewarding job. We’ve had the experience of being the job seeker and the recruiter in Zambia and the UK. Our intention is to use both the Zambian and international perspective and experience we have so you can get the best of both worlds. This guide will cover:

  • Zambia jobs and the recruitment process
  • Application tips for jobs in Zambia
  • How to find jobs in Zambia the unconventional way
  • Where Zambia jobs are advertised

Zambia jobs and the recruitment process

Job advertisements

Jobs are mainly advertised in Zambia’s national newspapers and through word of mouth. Get the full details on how you can get the latest on jobs by reading our guide on where they are advertised.

Vacancy windows for jobs in Zambia

Because of the stiff competition for jobs in Zambia, the vacancy window for entry and some mid level jobs tends to be very tight. This is to help recruiters minimise application numbers. The more professional the job the longer the vacancy window tends to be. When you see a job you are interested in, you’ll need to take prompt action.

Application process for Zambia jobs

Nowadays, more and more companies will ask you to email your CV and application documentation. However, some organisations, especially Government organisations will still ask you to deliver a printed or handwritten application.

Communications from the employing organisation

Because organisations usually get a high number of applicants they are unlikely to communicate with you or provide any feedback, except to invite you for an interview if you are successful.

Interviewing for Zambia jobs

Make sure you check your emails and answer your phone for any communications with a potential employer. Since it is an employers market they are unlikely to chase except if you stand out as a high quality candidate. Companies will not alway tell you about the interview format. Expect anything from one to one interviews, panel interviews, tests and even group work with other applicants. If you want to be prepared, it won’t hurt to ask about what they expect of you. If you are applying for a job as an expat or returning resident, organisations may interview you by video link such as Skype.

Trials and probation periods

Most companies will start new recruits on a trial probation period, usually around three months. This may be longer if you are entering a training programme or a more established organisation.

Application tips for jobs in Zambia

Getting a job anywhere is about you being able to communicate that you're the most suitable candidate for the position. Qualification and experience play a huge part but it also comes down to the effort spent in the application and how you fit in with the company. Distinguish yourself by spending time on your application correspondence. Follow these tips to get yourself started right in the Zambian job market, making sure your emails, CVs and cover letters get opened, read and considered for interviews and positions. All the best!

Step 1 — finding the right job vacancy in the Zambia jobs market

Read our guide on where Zambia jobs are advertised. In addition to the jobs sites, newspapers and recruitment companies we’ve listed in that section, word of mouth is still one of the biggest ways people find jobs in Zambia. Put the word out that you're looking for a job with your friends and family. Remember, that people know people, who know people! Word will get around, especially if you have a proven track record.

Step 2 — applying for jobs in Zambia

With significant competition in the Zambian jobs market it is imperative that you make an effort to stand out. Here are our top job application tips.

Focus your applications and energy

Applying for every job you find can feel very productive, but it’s better to think about quality over quantity. You’ll have more success applying for 10 positions well than for 100 jobs that you loosely fit. Having received many job requests and applications from people from very different backgrounds to The Best of Zambia, we’ve noticed this to be a problem in the Zambian jobs market.

From an employer’s perspective it is frustrating to receive job applications from people who are from altogether different backgrounds that do not have transferrable knowledge, skills and experience. It sends a message that the applicant is thinking, ‘any job will do’. If this comes through, it may well put you on the ‘no’ pile pretty quickly. Although as an applicant it may sometimes feel like any job will do(!), it’s important to take the time to communicate otherwise in your application. The jobs market in Zambia would be more efficient for applicants and recruiters if everyone applied to jobs to which their knowledge, experience and skills are suited to, rather than applying for those loose fit job opportunities.

Demonstrate you are a good fit

To apply for jobs you’re suited to, choose to apply for jobs that are related to:

  • Work experience you have previously had
  • Sectors you have worked in
  • What you have studied or are studying
  • Your areas of interest and your aspirations

There is nothing wrong with seeking a complete career change or applying for jobs that don’t quite follow on from your current position. However, when you do this, it is important to:

  • Clearly explain why you are changing paths
  • Demonstrate how you have transferrable knowledge, skills and experience that would be valuable for the role you are now applying for
  • Reassure recruiters that you do not plan to make a habit of changing direction too often

Don’t apply for more than one position at a company

If an organisation is filling more than one position, and you apply for more than one job at the same company, you'll seem like you are unfocused and looking for any job.

Write a tailored cover letter for each application

Generic introductions don't work especially in the saturated Zambian jobs market. Seasoned recruiters can spot generic introductions a mile off! All they do is make you look like you haven’t made the effort. Instead, take the time to demonstrate you are a good fit by adapting each cover letter to the position you're applying for, identifying relevant accomplishments, achievements and anything you can offer the particular role.

Think about your references

It’s always a good idea to have a reference from a previous employer. Current recruiters will appreciate the chance to speak to a person you have worked for previously. It also demonstrates that you left that position on good terms which is always a sign of a respectable professional individual. You can also consider references from teachers, coaches and church leaders. Having references from friends and family doesn’t look very professional and isn’t recommended simply because they are likely to be biased. Another important point is to ask your referees if they are willing to give a reference. It won’t go down well if they are surprised to hear from your potential employers when they get in touch.

Follow the application instructions

This might seem obvious but many people fall at this first hurdle! If the instructions say send an email to a specific email address, with a specific subject line with specific attachments then do that. Recruiters give these instructions to make their recruitment process as simple and efficient as possible. Those that follow instructions will stand out for the right reasons.

Give your email a clear subject

Your email might not even get opened if it doesn’t have a clear subject line, looks too vague or is unprofessional. Give the reader context such as the position you're applying for.

Keep it short

Zambian recruiters have to go through many applications and might not read beyond the first paragraph of an email or cover letter. Keep them short, concise and focused. Two or three paragraphs are enough although you might consider more, the more professional the job.

Keep it professional

You’re writing to your potential boss. Keep your correspondence professional and skip the slang, abbreviations and emoticons. This is not a text or whatsapp message, so use paragraphs and full sentences!

Make sure it's perfect

Spell check, grammar check and proofread your application document. Then do it again. Read it out loud and if you have trouble spotting your own mistakes, ask someone else to run through it.

Make sure you're contactable

It seems obvious, but make sure you include your contact information. Provide a name, phone number and email address and then be on the alert to answer your calls and check your emails.

Don’t use a work email address!

It’s always best to use your own email address and phone number otherwise it’s not very respectful to your current employees. Imagine how difficult you will make things for yourself if your current employer found out and you don’t get a new job straight away.

Make sure you're online presence is good

Increasingly, recruiters considering your application will search for you online. Make sure you look responsible and trustworthy on social networks such as Facebook, Twitter and LinkedIn. Read more about this, in our section, ‘How to find jobs in Zambia the unconventional way’

Keep encouraged

Looking for a job in Zambia can be a trial. Don't get discouraged. Stay positive and keep moving forward. You can do it!

Step 3 — Interviewing for jobs in Zambia

Prepare, prepare, prepare

It’s essential that you find out as much as possible about the company you are going to be interviewing at. A good place to start is their website (if they have one). Also look for company information on social media channels like Facebook, LinkedIn and Twitter. Research the following key information:

  • Company products and services
  • Key team members
  • Awards and achievements
  • Approach and company culture

Going to an interview equipped with such knowledge enables you to tailor your responses to suit the company and possibly even the people interviewing you. Demonstrating that you know about the company and showing genuine interest will help you stand out. This will always go down positively with recruiters.

Dress code for interviews for jobs in Zambia

They say you only have a few seconds to make the right impression. You should want to make an entrance for the right reasons when going for any level job. Ladies, avoid outfits that are too revealing and have too much jewellery and makeup. Gentleman, iron your shirts and ensure your haircut is professional looking. Other tips are to have clean shoes and ensure you smell nice - small details will make a big difference! Of course, not all jobs require you to dress the same. For example, an interview for a job in fashion will mean you have an opportunity to demonstrate that your style matches with the company. Similarly, going for an interview on a construction site may not require you to be suited and booted. All in all, the research you do when preparing for your interview may help you select the perfect interview outfit. Think about the position, the work you will be doing if you got the job and dress accordingly. It’s a good idea to carry these habits through to when you get the job as well.

Be on time

Never be late for a job interview! It will make your potential employers think you are disorganised and that you don’t care for the job. It’s far better to be early. If you are too early you can always wait elsewhere and then go in 10-15 minutes early.

Be polite to everyone

A good way to make a positive impression is to be polite to everyone you meet when you go for the interview. Being polite and respectful is a good trait to have everyday but even more important at this early stage when you have no idea who is who, or what level of influence they have on the recruiters.

Take the right paperwork

If you have any certificates, letters of recommendation, work samples, or anything you were asked to take the interview, make sure you have them, and that they are professionally presented.

Prepare questions for the interviewer

Most interviewers will give you the opportunity to ask them questions. As someone who has been the interviewer, it’s always disappointing when people don’t have questions or ask the wrong questions. Ask questions that demonstrate your desire to settle in, make a positive impact and to contribute long term. Don’t ask questions about leaving early or whether you can play music!

How to find jobs in Zambia the unconventional way

Apart from the traditional job advertisement route to finding a job in Zambia there are some things you can do to get noticed.

Networking events where you could meet recruiters for Zambia jobs

The is a good selection of events you can attend to be in with a chance to meet potential recruiters. Some examples are Bongo Hive and Startup Hour. Be sure to keep up to date with career development and networking events via our events in Zambia page.

Make a point of making the right impression, holding conversations, listening, asking questions, letting people know what type of job you are looking for and giving out your contact details. A good tip is to connect with people you have met on relevant social media channels after the event, for example, LinkedIn and Twitter. Remember, you may not meet your next boss, but you could meet the person who will recommend you to your next boss.

Demo your work and interests to attract recruiters

The digital world we live in enables you to demonstrate your work, interests, personality and dreams with relative ease. For a relatively low investment you can set up a website/blog where you can post content that may well impress potential employers. If you haven’t got the budget or technical knowledge to set up a website then you can use tools like LinkedIn and Medium to do the same thing. You can write content that demonstrates your expertise, commitment and passion. Sharing photos, videos and audio files are another way to impress. You can also use these website to network online with potential employers. If your blog can help you impress potential employers then remember to include it in your CV and job application.

Work your social media profiles

Too many people only use social media for fun, jokes and proof of their latest weekend shenanigans. It is important to remember that a lot of what you post is public and savvy employers will look you up social media. Think about your social media accounts as places you can share your expertise, show off your personality and aspirations, and also build valuable relationships with people who can help you get that dream job.

Offer to work for free

This may seem counterintuitive but if you are not currently working or studying it’s probably best to do some voluntary work. A potential employer will be impressed that you are filling your time with something valuable rather than just sitting around. Doing voluntary work will also give you an opportunity to learn new skills and gain further experience.

Where Zambia jobs are advertised

1. Newspapers with Zambia jobs

Many large organisations, such as those in the mining, agriculture and development sectors still mainly advertise in Zambian newspapers. These include:

  • Zambia Daily Mail — a national newspaper with a daily jobs section (Monday - Saturday) that is not available online. The best days for jobs are Monday, Tuesday and Wednesday
  • The Post — a national newspaper with a daily jobs section that is not available online. However currently this newspaper is not available
  • Times of Zambia — a national newspaper with a small daily jobs section that is not available online
  • Zambia Daily Nation — an independent newspaper that is widely circulated in Lusaka every day apart from Sundays, but has very few if any job advertisements. It’s online job section is not updated regularly.

2. Online newspapers with Zambia jobs

  • Zambia Eye — it does have a small jobs section but it’s quite dificult to navigate and it’s unclear how recent the jobs are

3. Zambia jobs websites

  • The Best of Zambia — A free and easy way to find jobs in Zambia with new job opportunities listed daily
  • Go Jobs Zambia — A leading job finder website in Zambia with easy to use job search facilities and lots of tips and advice for Zambian job seekers
  • Jobs in Zambia — Lists a handful of current jobs
  • UN Jobs Zambia — Latest jobs are listed by date added and closing date with the ability to search by location
  • Job Search Zambia — Lists 3-10 jobs daily, with good job search facilities
  • Mining Jobs in Zambia — Part of the CareerMine network, this site tends to list 0-3 mining related jobs a day
  • Find Zambian Jobs — Lists jobs daily
  • Job Options, Zambia — a steady stream of latest jobs and jobs finding tips

4. Zambia jobs on international job websites

  • Careers 24 Zambia — One of the leading job portals in South Africa, this site also lists professional job vacancies in Zambia, from supervisors through to Directors
  • CV People Africa — Lists a range of latest jobs in Zambia with a handy progress report that shows hits, shortlisted, interviews and complete status
  • Reed UK — There is sometimes a handful of jobs from international organisation in Zambia on this UK jobs site
  • Recruitment Matters — This Zimbabwean site lists some jobs in Zambia
  • Teaching Jobs — This teaching jobs site advertises Zambian teaching jobs that welcome international candidates
  • PNET Zambia — This South African website lists some professional jobs in Zambia
  • Robert Walters Africa — Some specialist professional Zambian jobs are listed in their East Africa location
  • Career Jet — A useful job search engine that allows you to sort professional jobs by Zambian province and contract type
  • Work in Africa — lists professional jobs in Zambia
  • CA Global Africa Recruiment — focuses on the mining, oil and gas, banking, finance, telecoms, IT, engineering, construction, power and energy sectors

5. Zambia jobs on Facebook

The 3 leading Zambian job advertisers on Facebook are

When you search for ‘Zambia jobs’ on Facebook you may also get one off job advertisements by specific organisations, so it’s worth searching Facebook too. When you spot a company that posts a job vacancy on Facebook, they are likely to do it again, so it might be worth liking their page to be in with a chance of seeing their vacancy updates.

6. Zambia jobs on LinkedIn

LinkedIn has a jobs tab which allows you to add your location. The search facility isn’t that great because it will throw up some jobs in other locations. So you can do a search to only highlight Zambia, Lusaka (or you city of choice) or ZM jobs, (Ctrl F) and then apply through LinkedIn.

7. Recruitment companies in the Zambian jobs market

There is a range of recruitment companies in Zambia who you can register with. Start by finding out as much about the company as possible, such as, if they focus on a specific sector. Then pitch yourself to them, following their registration instructions — remember they are the connection between you and your ideal job.

Unlisted businesses