Contact info

22768 Thabo Mbeki Road , Acacia Park, Lusaka, Zambia
+260 211 367390, +260 211 250056
Open today: 08:15-16:00
SunClosed
Mon08:15-16:00
Tue08:15-16:00
Wed08:15-16:00
Thu08:15-16:00
Fri08:15-16:00
Sat08:30-12:00
PO Box 30705 Lusaka Lusaka Province 10101 Zambia

Personal banking

Convenient banking solutions to help you manage and simplify your day-to-day finances. Ecobank Zambia provide you with everyday banking options designed to equip you with the right account for the life you lead. Whether you want essentials or extras, current accounts are right for every moment, or discover a selection of savings accounts to help you and your family grow your money.
Current accounts to help you manage your finances, and make life easier
Choose a savings product that's right for you today and tomorrow
Banking designed around you, including on your phone and online

EcoBank Zambia offer convenient banking solutions to help you manage and simplify your day-to-day finances.

Current Accounts

Whether you want essentials or extras, Ecobank’s current accounts are right for every moment. This range of accounts is designed to help you manage your finances, and make life easier:

  • Classic Current Account - Keep track of your finances with 24/7 access to your money, including electronic bankin
  • Student Current Account - If you're studying, go direct with easy and free digital banking
  • Advantage Current Account - Get ahead with investments, insurance and a salary advance added to your banking
  • Premier Current Account - Take care of your wealth with the highest level of personal service
  • Diaspora Current Account - Manage and move your money more easily while living and working away from home

Savings

Discover a selection of savings accounts from Ecobank to help you and your family grow your money. Whatever your goals, choose a savings product that's right for you today and tomorrow:

  • Savings Account - Get the most out of your money and save for the future
  • Classic Savings Account - A convenient, reliable and easy way to grow your money and more
  • Student Savings Account - If you're studying, go direct and also save for the things that matter
  • Advantage Savings Account - Make your money go further with investments, insurance or a salary advance
  • Premier Savings Account - Take advantage of a multi-currency savings account with a highly personal touch

Cards

Ecobank offers a range of debit, credit and prepaid cards that make every transaction fast, easy and safe.

Debit Cards

'Your bank in your wallet' with instant access to your account via ATMs, Cashless Payment (POS) machines, online, mobile, or in-branch. When you sign up for personal banking with Ecobank, you'll automatically receive a debit card linked to your account. Easy to use, you'll find your card suits your lifestyle and makes your day-to-day finances easier to manage.

Credit Cards

More flexibility over payments – use the money responsibly up front and pay it back later linked to your account. Easy to use, you'll find your card suits your lifestyle and makes your day-to-day finances easier to manage. Flexibility when you need it - If you're an Ecobank Advantage Account holder or an Ecobank Premier Account holder, you can have more flexibility around your expenses with an Ecobank credit card. Spend money responsibly upfront and pay it back later.

Prepaid Cards

Top up, transfer funds and transact safely locally and globally

Safely load and transfer funds locally and globally

e-Account

The e-Account is a modern way to bank - a secure, electronic account that offers you lower fees when you do all your banking via Ecobank's e-channels. It also offers free downloads of the new Ecobank Mobile App (in selected countries), plus you can sign up to free Ecobank Mobile Banking, Mobile Money and Internet Banking. The e-Account includes an attractive savings rate. Other than a small monthly fee for your Debit Card, there are no upfront charges.

  • e-Current Account
  • e-Savings Account
  • Mobile Banking
  • Internet Banking
  • ATMs
  • e-Alerts
  • e-Statements

Commercial banking

Discover faster targeted solutions for your organisation with Ecobank Commercial Bank. Grow faster as a business and go further with Ecobank Commercial Bank's fast targeted solutions. This bank will quickly understand your business's unique needs, helping you gain and service your customers with fast transactional solutions. Keep your business running smoothly with Ecobank's smart commercial banking tools.
Fast and efficient as a result of cash management and trade finance facilities
Easy to work with because of 'OMNI' and other smart digital offerings
Quick to understand through advisory services and business club networking

Fast targeted solutions

Ecobank will help you gain and service your customers quicker with fast transactional solutions including:

  • Cash anagement capabilities to help you manage your day-to-day finances
  • Trade finance facilities for your import, export or local trading/supply needs
  • Treasury products and foreign exchangecapabilities

Easy to work with

Ecobank are easy to work with and able to assist with the smooth running of your business through their smart digital offerings and self-service solutions,including:

  • OMNI – their bespoke business portal offering automated monitoring, transacting and cash visibility
  • Ecobank Internet Banking for account management
  • Collections tools – Scan+Pay QR Masterpass and mVisa – ideal for entities with a retail presence, Point-ofsale, Bank Collect for mass collections, etc.

Quick to understand

Ecobank will quickly understand your entity’s needs and support your business through:

  • Advisory service from dedicated Relationship Managers
  • The opportunity to join the Ecobank Business Club and benefit from nonfinancial services (higher service quality, networking, capacity building, etc.)

Corporate finance

With the largest Pan‐African corporate banking network of any bank, Ecobank offers efficient and effective solutions to improve their clients' business processes. Ecobank offers comprehensive local, regional and global cash management products and services, allied to a strong local presence and expertise in each of the countries where they have a presence.
Cash and liquidity management
Rapid, reliable and secure pan-African transactions and finance
Tailored to the needs of corporate and institutional clients

Ecobank’s offers solutions - tailored to the needs of corporate and institutional clients in Africa and beyond. Ecobank appoint dedicated Global Account Managers for large Pan-African customers in order to support their businesses comprehensively. Country offices offer regional and local Account Managers dedicated to each corporate, to ensure end-to-end optimal service delivery.

Transaction Banking - Enhanced management of your working capital by improving business processes through innovation and leveraging of Ecobank’s Pan-African network. Ecobank provide transactional banking solutions focused on enhancing clients’ ability to manage their working capital, through greater transparency, operational efficiencies and improved risk management.

Thir unrivalled network across 36 African countries - means that EcoBank are uniquely positioned to turn expertise, systems and technologies into authentic Pan-African services. Ecobank’s large Pan-African presence coupled with its international presence in Europe, the Middle East and China, makes us the perfect partner for all our customers’ trade finance needs. The breadth of our footprint allows us to effectively capture regional African trade flows. Excellent relationships with major correspondent banks and multilateral agencies, provides us with enhanced capacity and a truly global reach.

Cash and liquidity management - Efficient and effective solutions to improve your business processes. The Ecobank cash management offering revolves around their ability to provide the largest Pan‐African corporate banking network of any bank, allied to a strong local presence and expertise in each of the 36 ‘Middle African’ countries where they have a presence. Ecobank offers comprehensive local, regional and global cash management products and services.

Investment

Ecobank translates its Pan-African knowledge and presence into business opportunity and investment performance, helping to transform Africa’s economies and the lives of the people of the continent, through landmark deals and long term wealth creation. In particular, their expertise in project financing and debt capital markets is unrivalled, with an extensive track record.
Mergers, acquisitions and project finance
Structured trade, commodity finance, equity and debt capital markets
Trusted advisors with innovative and value creating solutions

Investment banking

Ecobank have over 30 years’ experience in Pan-African deal origination and execution related to mergers and acquisitions, structured and project finance, and capital markets. Ecobank is the only bank to trade in Middle Africa’s 16 currencies. It's award-winning research team is based on the ground in key African markets to provide market intelligence from a unique local perspective.

A unique “Middle Africa” franchise

As a result of the group’s presence in 36 Africa countries, Ecobank Capital is able to identify insightful transaction, advisory and deal-making opportunities that might not be visible to international/regional banks and advisory firms.

Rapid growth

In the last five years, Ecobank has experienced rapid growth in deal volumes and value, each growing by over 50% per annum. As a result, it is seeking to diversify its traditional debt and balance sheet focus by developing its advisory capabilities and a stronger capital markets presence.

Focused on partnerships

Ecobank is seeking on building substantive partnerships with banks and other financial institutions, aimed at diversifying its service offerings:

  • To enhance advisory capabilities on complex, capital-intensive projects, such as oil and gas/power infrastructure.
  • To widen its distribution network to include international non-bank financial institutions looking for exposure to African assets.
  • To strengthen its relationships with private equity and debt investors by providing access to its local knowledge network

Solving liquidity, trade and treasury challenges

Ecobank Corporate and Investment Banking is responsible for the Group’s Fixed Income, Currencies, and Commodities-related business across Middle Africa. It offers African and international clients an unrivalled capability to trade currencies as well as sovereign and corporate fixed income securities, together with a wide variety of soft commodity financing instruments in these markets.

  • Tailored FICC services
  • Fixed income and currency transactions

Local market knowledge and a good understanding of clients’ businesses trough its on-the-ground presence

Ecobank’s in-country Treasury teams undertake fixed income and currency transactions via a one-stop-shop facility to provide a seamless service. Thanks to thorough knowledge of Middle African markets, economies, and policies, Ecobank is able to meet any requests, be they local, regional, or global, from initial enquiries to completing trades for a wide range of products. Ecobank understand local business customs, regulations and country-specific risks better than any other bank in Africa because they operate ‘on the ground’ each and every day. This enables them to support clients in developing their businesses across Middle Africa.

Loans and mortgages

EcoBank Zambia's personal loans are all-purpose loans, offering flexible repayment plans and the option to access additional funds after a period of time. So whatever you’re financing, Ecobank can support you. A car loan can help you realise your dream of a new vehicle. And if you're buying a new home, or renovating or refinancing your current home, a mortgage loan is the ideal way to finance it.
The freedom to borrow and pay back slowly
Help towards buying or renovating a new home
Help to buy a vehicle, purchase a generator, or overcome a short-term cash flow challenge

Personal Loan - The freedom to borrow and pay back slowly

Personal Loan is an all-purpose loan service offering you flexible repayment plans and the option to access additional funds after a period of time. So whatever you’re financing, it’s easy to lean on EcoBank.

  • Purpose of loan need not be disclosed
  • No tangible collateral required

Auto loan / Asset acquisition - Help to buy a vehicle or generator

Auto Loan or Asset Acquisition can help you make your dreams of purchasing a new vehicle or generator a reality, by offering you up to 90% of the cost of the asset:

  • Sold by approved Ecobank vendors
  • Convenient repayment plans

Advance facility - Short-term help with cashflow

If you’re suddenly faced with unexpected financial needs, EcoBank can help. Advance Facility allows you to get fast access to up to 50% of your net monthly salary.

  • Renews every 30 days for up to a year
  • Charges only apply on utilised amount
  • Available after a minimum of three months as an EcoBank customer
  • Ecobank Advantage/Premier Account required

Mortgage Loan - Help towards buying or renovating a new home

Whether you're buying a new home, or renovating or refinancing the home you live in now, Mortgage Loan is the ideal way to finance it:

  • Repay conveniently over up to 10 years
  • Available for completed buildings only

Travel Loan - Easily manage your vacation expenses

Travel Loan offers you a simpler way to manage your vacation expenses, and includes discounts on tickets prices and hotel accommodation.

  • Convenient repayment plans

Salary Advance - Help to get you to pay day

Providing instant access to funds for emergencies, Salary Advance is a 30-day overdraft facility, offering employees of approved organisations access to up to 40% of their net monthly salary:

  • For short-term financial needs
  • Available after a minimum of three months as an EcoBank customer

Cash Backed Loan - Access funds without breaking into savings

If you have existing deposits or investments with Ecobank, Cash Backed Loan is a pre-approved, low interest loan that can help you access your cash without liquidating your savings:

  • Overdraft or term loan
  • Access up to 90% of funds

Micro finance

Ecobank's Pan-African presence currently helps over 2 million low income individuals through its support of micro-finance institutions. Ecobank offer these micro-finance institutions a range of banking services to increase their capacity to grow. It provides instant access to funds for emergencies, and a salary advance service which gives a 30-day overdraft facility of up to 40% of total salaries bill.
For short-term financial needs
Support to micro-finance institutions
Supports inclusive banking for low income individuals

Micro-finance - Smart inclusive banking for low income individuals

In five countries Ecobank Microfinance serves over 3.5 million micro-entrepreneurs and low income individuals.

Micro-entrepreneurs

Ecobank serves over 1.5 million small income individuals and micro-entrepreneurs across their network. If you’re a micro-entrepreneur or have a small income, Ecobank’s smart banking can offer you:

  • Micro savings
  • Micro-loans
  • Bills payments
  • Transfers and remittances
  • Mobile Banking
  • Advisory services

Micro-finance organisations

Ecobank’s Pan-African presence currently helps over 2 million low income individuals through their support to other micro-finance Institutions. Ecobank offers these micro-finance institutions a range of banking services to increase their capacity to grow and serve more clients.

Electronic payment systems

Ecobank provides a wide range of transfer and payment services, all designed to make life easier for their clients. This is a fast, convenient and reliable way to transfer money across Africa. Send and receive funds quickly, safely and easily with Western Union, MoneyGram and more. When it comes to foreign currency transactions, Ecobank are the market leaders and ideal partner.
Making payments at home and abroad easier and quicker
Has a long-standing relationship with Western Union and MoneyGram
Quick, easy and safe transactions, go cashless, go plastic

Rapidtransfer - send money to your friends and family 24/7

It’s easy, convenient and immediate. You can also send money in person at any Ecobank branch or Rapidtransfer agent. With many agents across 33 countries in Africa, money can be collected as soon as possible.

Remittance partners

Send and receive funds, quickly, safely and easily with Western Union, MoneyGram and more

Western Union - Ecobank has a long-standing relationship with Western Union.

Western Union can be sent or received using the following:

  • Ecobank account via Retail Internet Banking
  • ATMs* (receive only)
  • At Ecobank branches and agent locations

Western Union and Ecobank have developed an exciting new service called Account Based Money Transfer (ABMT). This innovative transfer service allows you to receive your Western Union money transfer through your Ecobank account. To move money to your bank account., visit any Ecobank branch (ATM) or use Ecobank Internet Banking.

Opening an Ecobank account is fast and simple. And with over 1,200 branches in 36 countries across Africa, you’ll always be near a branch. Western Union has a network of more than 500,000 locations* globally, which means you’ll always receive your money quickly, easily and reliably.

Foreign exchange

Looking for competitive rates for your foreign currency transactions? Then Ecobank is the right partner for you. Ecobank are market leaders in foreign exchange transactions and we guarantee:

  • Flexible and well-structured deals
  • Timely, comprehensive and assured delivery
  • Competitive rates
  • Highly skilled experts providing special advisory services

Contact information

22768 Thabo Mbeki Road , Acacia Park, Lusaka, Zambia
+260 211 367390, +260 211 250056
Open today: 08:15-16:00
SunClosed
Mon08:15-16:00
Tue08:15-16:00
Wed08:15-16:00
Thu08:15-16:00
Fri08:15-16:00
Sat08:30-12:00
PO Box 30705 Lusaka Lusaka Province 10101 Zambia

Message business

Enquiries, questions, quotation requests etc

Other locations (6)
823 Cairo Road (North - End), Central Business District, Lusaka, Zambia
+260 211 230362
Open today: Mon 08:15-16:00
SunSun Closed
MonMon 08:15-16:00
TueTue 08:15-16:00
WedWed 08:15-16:00
ThuThu 08:15-16:00
FriFri 08:15-16:00
SatSat 08:30-12:00
P.O. Box 30705 Lusaka, Zambia
4 Chandwe Musonda Road, Prinx Shopping Centre, Lusaka, Zambia
+260 211 367375
Open today: Mon 08:15-16:00
SunSun Closed
MonMon 08:15-16:00
TueTue 08:15-16:00
WedWed 08:15-16:00
ThuThu 08:15-16:00
FriFri 08:15-16:00
SatSat 08:30-12:00
2331, Woodlands Shopping Centre, Lusaka, Zambia
+260 211 367365, +260 211 367366
Open today: Mon 08:15-16:00
SunSun Closed
MonMon 08:15-16:00
TueTue 08:15-16:00
WedWed 08:15-16:00
ThuThu 08:15-16:00
FriFri 08:15-16:00
SatSat 08:30-12:00
4508 Broadway Road, Worker Compensation Fund Building, Ndola, Zambia
+260 211 367358
Open today: Mon 08:15-16:00
SunSun Closed
MonMon 08:15-16:00
TueTue 08:15-16:00
WedWed 08:15-16:00
ThuThu 08:15-16:00
FriFri 08:15-16:00
SatSat 08:30-12:00
4662 Jambo Drive, Copperbelt University, Kitwe, Zambia
+260 211 367319
Open today: Mon 08:15-16:00
SunSun Closed
MonMon 08:15-16:00
TueTue 08:15-16:00
WedWed 08:15-16:00
ThuThu 08:15-16:00
FriFri 08:15-16:00
SatSat 08:30-12:00
4 Independence Avenue, Mega Shopping Centre, Kitwe, Zambia
+260 212 220177, +260 212 221003
Open today: Mon 08:15-16:00
SunSun Closed
MonMon 08:15-16:00
TueTue 08:15-16:00
WedWed 08:15-16:00
ThuThu 08:15-16:00
FriFri 08:15-16:00
SatSat 08:30-12:00