IOSAT Communication Services Zambia

Security and CCTV Systems

IOSAT Communication Services Zambia designs and implements technological security solutions including cyber security. They can supply the full solution cycle starting from threat assessment to design and implementation. IOSAT’s systems are designed for many different environments and connectivity capabilities.

Design and implementation of security and CCTV solutions

Cyber security, cameras, controllers and software

Systems support, web and mobile interaction

Products and Packages

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Surveillance

Access a complete surveillance solution for your organisation, including all the security cameras and video recorders you need. IOSAT supplies and installs IP Cameras and AHD CCTV. IOSAT provides a complete surveillance solution through security surveys, network design and full implementation which includes servers, switches, configuration, cameras and video analytics software.

Access and Attendance

Systems for access control and permission based locks. IOSAT will help you select the most suitable technology for your specific access and attendance needs. The IOSAT Access and Attendance services are on unified systems, enabling a single database of users for both functions.

Fuel Security

Access Fuel Management and Fuel Outlet Locking services for automated fuel control, permission based unlocking and real time monitoring and control of fuel distribution.

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IT and services

This company offers an extensive range of IT services including consultation, communication infrastructure, maintenance of computing systems, server management and cloud computing. IOSAT Communication Services Zambia provides dedicated solutions for each customer - depending on its size, needs and unique characteristics.

An extensive range of IT services

A short response time and professional service

A proficient team of technicians

Each business requires different IT solutions depending on its operations and complexity. IOSAT Communication Services Zambia offers packages that include the whole range of professional services:

Networks and computing systems design
Remote support
On-site hardware fault repair
IT and integration solutions
Data security and backup
Server consolidation
Migration and virtualisation
Design and construction of telecommunication infrastructure
Improvement and optimisation of existing infrastructure
Software and hardware solutions
Email services and spam filtering
Cloud services

Service contracts offered

IOSAT is committed to short response time and professional service at the highest level of competency. The company has a support center which is always available together with on-site professional support. IOSAT also offers a 24/7 extended support "around the clock", if required. Service contracts have the following options:

Retainer - A fixed cost agreement that provides comprehensive support and maintenance including all the available services. Retained customers are served at the highest priority and will receive the fastest response.
Hours bank - Purchasing an agreed upon bank of support hours allows the customer to be serviced at any time on the basis of the lowest hourly labour cost. This service has a priority over the service call.
Service call - This service contract involves a service without an agreement and subject to availability. Price is determined in accordance with the scope of work. A fee will be charged by the hour according to the price list.

IOSAT’s service approach

Preliminary mapping

A one-time activity performed before signing a service contract. As part of this process, IOSAT performs initial mapping of existing stations and equipment at the customer’s premises. The mapping is done for each site and includes accurate counting and labeling of all stations, network devices and servers. At the end of the process, they recommend which actions should be taken in order to ensure the quality and integrity of the computing network.

Installation of control and security components

In coordination with the customer, this company performs the necessary installations of security components (if needed) such as antivirus programs and firewalls, as well as monitoring and control software.

Ongoing maintenance

The maintenance activity includes maintenance of the servers, network devices and stations, as well as preventive maintenance and remote installation and upgrade of software. Maintenance includes all the steps required to locate and repair equipment failures, proactively and in response to the service call.

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Cyber Security Solutions

IOSAT offers a full cycle service helping organisations to protect its people, processes and products (technology). IOSAT help organisations to continuously protect itself against the ever-changing cyber threat. The aim of Cyber Security is to defend the continuous operation of the organisation and support its business goals.

IT Infrastructure

IOSAT provides comprehensive server management solutions - full office infrastructure including IT and telephony systems. They enable small and medium businesses to maintain control of their servers, reduce service interruptions, and increase uptime.

Network Security

Access network security services with provisions and policies to prevent unauthorised access, misuse, or modification of your computer network and data. These provisions allow network monitoring and the assigning of priorities and rules of usage.

Communication and Networking Services

IOSAT Communication Services Zambia offers a portfolio of versatile satellite communication services built on field proven best of breed technology. The company also designs and delivers a wide range of networking wireless systems such as WiFi distribution, microwaves links and point to multi-point systems.

Versatile satellite communication services

Packages include equipment, installation, bandwidth and support

Solutions are engineered to deliver high data rates

Communication and Networking Services - 0

Communication and Networking Services - 1

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Products and Packages

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Fortinet FortiGate 60E

Network Switches

The FortiGate 60E series offers an excellent network security solution in a compact fanless desktop form factor for enterprise branch offices and mid-sized businesses. Protect against cyber threats with industry-leading secure SD-WAN in a simple, affordable and easy to deploy solution.

Satellite DRP

IOSAT helps its customers facilitate their Disaster Recovery Planning (DRP) by ensuring the resilience of their network to natural or man-induced disasters.

Satellite Maritime VSAT

IOSAT Maritime packages are suitable for any vessel. Packages are customer tailored to ensure a balance between quality service and cost effectiveness. Link capacity varies according to customer needs.