The role of the accommodation services department has changed rapidly in recent years and the housekeeper now requires not only a greater knowledge of the technical skills involved but also an understanding of management. These changes are reflected in the fourth edition of this text, which reappraises the work of the housekeeper in residential establishments.
This company has been providing superior quality educative books and magazines to the Zambian public since 1991. Bookworld's reputation has been enhanced by their association and experience in working with publishers and booksellers worldwide. The company has developed a large network of readers across the country.
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