Automated distribution is a feature of BHBW Zambia's fast-moving Cat® parts stock in Isando, which handles more than 70% of Cat® parts sold in South Africa. The system is interfaced with the SAP business solution. Customers can expect quick response times and excellent security levels.
The parts operation consistently achieves 'off-the-shelf' availability of more than 96% within two hours (a figure measured daily).
Same day and overnight delivery are guaranteed where possible, effectively delivering anywhere in South Africa within 24 hours.